Posted 5 months ago
Operation Support Specialist
@ High Tech Genesis
Ontario
Overview
High Tech Genesis is hiring an Operation Support Specialist in Ottawa, a full-time role supporting Agile and DevSecOps software delivery teams. The work covers day-to-day operational support, coordination with stakeholders and clients, sprint documentation and reporting, and acting as a customer point of contact. Candidates need at least one year of Agile/DevSecOps, software team and customer-facing experience.
Responsibilities:
- Provide day-to-day operational support to Agile and DevSecOps teams
- Coordinate with stakeholders, technical teams and clients
- Support sprint activities, documentation, tracking and reporting
- Act as point of contact for customer inquiries
Requirements summary:
- Minimum one year in Agile software development and DevSecOps
- Minimum one year on a software development team
- Minimum one year in customer-facing roles
- Nice to have: Jira or Azure DevOps experience
Tools & skills
Source and dates
Employer career site / ATS feed · recruitee
- Employer posting date
- 2026-06-08
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business operations |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
High Tech Genesis
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Product Engineering Services for the High-Tech Sector
Full company description
At HTG, we are focused on providing engineering services specifically to the high-tech sector. As a trusted partner, we augment teams to reduce your time to market. In addition to this, we also provide engineering employment services. We understand high-tech product creation. We accelerate your feature roadmap resulting in increased market share and increased revenue.
- LinkedIn followers
- 3,774
- People associated on LinkedIn
- 23
- Reported office locations
- 2781 Lancaster Road, Suite 100, Ottawa, ON K1B 1A7, CA
- Other recorded names
- High Tech Genesis
- Specialties
- Telecommunications
- Product Verification
- Software Development
- Software Quality Assurance
- High Tech
- Technology
- Developers
- Engineer
- Engineer
- Cloud Developer
- Network Engineering
- Network Security
- Embedded
- C++ Software Development
- Test Automation Development
- Java/J2EE Software Development
- IT Support
- Software testing
- Product Architect
- DevOps Engineers
- Scrum Master
- User Interface Designer
- Technical Writer
- Hardware Engineer
- Project Management
- and Infrastructure Engineer
- Profile identifies a recruitment agency
- No
At HTG, we are focused on providing engineering services specifically to the high-tech sector. As a trusted partner, we augment teams to reduce your time to market. In addition to this, we also provide engineering employment services. We understand high-tech product creation. We accelerate your feature roadmap resulting in increased market share and increased revenue.
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 51-200 employees |
| Headquarters | Ottawa, ON |
| Organization type | Privately Held |
| Year founded | 2011 |
| Specialties | TelecommunicationsProduct VerificationSoftware DevelopmentSoftware Quality AssuranceHigh TechTechnologyDevelopers EngineerEngineerCloud Developer |
| Open jobs on Jobsy | 41 |
| View page |
WE'RE HIRING!
At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do. Be part of a design services company that is amongst the companies that lead the world in technology and innovation.
Your next chapter starts here.
We are seeking a highly organized and proactive Operation Support Specialist to join our team in Ottawa. The ideal candidate will bring strong communication skills, hands‑on experience supporting software development teams, and the ability to work effectively in a customer‑facing environment. This role supports Agile and DevSecOps delivery teams and contributes to smooth operational workflows across the project lifecycle.
In this role, you will:
Provide day‑to‑day operational support to Agile and DevSecOps teams.
Coordinate with internal stakeholders, technical teams, and clients to ensure efficient workflow and issue resolution.
Support sprint activities, documentation, tracking, and reporting.
Assist with process improvements, team coordination, and operational planning.
Act as a point of contact for customer inquiries, updates, and support needs.
Maintain clear communication across teams to ensure alignment and timely delivery.
Candidates must have a minimum of one (1) year of experience in all the following areas:
Agile software development and DevSecOps environments.
Working as part of a software development team, supporting technical and operational activities.
Customer‑facing roles, providing support, communication, or service delivery.
Nice to have
Experience with project coordination or operations support in government or enterprise environments.
Familiarity with Agile tools (e.g., Jira, Azure DevOps).
Understanding of IT service management or support processes.
High Tech Genesis Inc. is an Equal Opportunity Employer committed to building inclusive teams where diverse perspectives drive innovation.
We support an accessible recruitment process and are happy to provide accommodation upon request.
Applicants must be legally authorized to work in Canada, and resumes should be submitted in Microsoft Word format.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.