Posted 5 months ago
Operations Associate - Ottawa
@ Roam
Ottawa, Ontario
Overview
Roam is hiring an Operations Associate in Ottawa to work directly with the City Manager on daily fleet operations, vehicle readiness and field execution. The role covers vehicle inspections, cleaning and charging, vendor coordination and KPI reporting across a mix of field and office work. The posting states a full-time position with at least one year of relevant experience and a valid G-class licence.
Responsibilities:
- Support daily fleet operations across Ottawa
- Conduct vehicle inspections and quality control checks
- Coordinate vehicle movement and deployment
- Monitor operational KPIs and report to the City Manager
Requirements summary:
- 1+ years in automotive, fleet, transportation or logistics
- Valid G-class licence with clean driving record
- Comfortable using mobile apps and spreadsheets
- Ability to work independently
Tools & skills
Source and dates
Source type not verified · humi
- Employer posting date
- 2026-06-17
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business operations |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Outdoors, Office, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Background checks | driving record |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Roam
| Field | Value |
|---|---|
| Open jobs on Jobsy | 10 |
Roam is building the future of urban mobility by making vehicle access seamless, flexible, and technology-driven. We operate a large fleet across Ontario that serve customers across multiple cities, combining exceptional operational execution with a customer-first approach.
We're looking for an Operations Associate to join our Ottawa team and work directly with the City Manager to ensure our fleet and daily operations run smoothly.
The Role
As an Operations Associate, you'll be responsible for supporting day-to-day fleet operations, vehicle readiness, customer support, and field execution. This is a hands-on role for someone who enjoys problem-solving, working independently, and taking ownership of operational excellence.
You'll play a key role in ensuring vehicles are available, clean, safe, and ready for customers while helping improve operational efficiency across the city.
Responsibilities
- Support daily fleet operations across Ottawa
- Coordinate vehicle movement, staging, and deployment
- Conduct vehicle inspections and quality control checks
- Ensure vehicles are cleaned, fueled/charged, and customer-ready
- Assist with fleet maintenance scheduling and vendor coordination
- Monitor operational KPIs and report issues to the City Manager
- Support customer issue resolution and field-based troubleshooting
- Track and manage vehicle documentation and compliance requirements
- Work closely with cross-functional teams to improve operational performance
- Identify opportunities to improve processes and reduce operational costs
Qualifications
Required
- 1+ years of experience in automotive, fleet management, transportation, logistics, operations, or a related field
- Strong attention to detail and ability to manage multiple priorities
- Comfortable working both in the field and from an office environment
- Excellent communication and organizational skills
- Valid G-class driver's license with a clean driving record
- Ability to work independently and take ownership of responsibilities
- Comfortable using mobile apps, spreadsheets, and operational software
Preferred
- Experience in the car rental industry
- Experience managing vehicle fleets or transportation operations
- Customer service experience
What We're Looking For
- A proactive self-starter who enjoys solving problems
- Someone who thrives in a fast-paced startup environment
- Strong operational mindset with a focus on execution
- Team player who is willing to roll up their sleeves and help wherever needed
- Passion for mobility, transportation, and innovative technology
Why Join Roam?
- Opportunity to help build and scale operations in a growing market
- Work directly with city leadership and have a visible impact
- Fast-paced startup environment with significant growth opportunities
- Collaborative and mission-driven team
How to Apply
Interested candidates should submit their resume along with a brief note outlining their relevant experience and interest in joining Roam.
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