Posted 25 days ago
Operations Associate - PT
@ Harry Rosen Inc.
Toronto, Ontario
Overview
Harry Rosen Inc. is hiring a part-time Operations Associate at its Eaton Centre store in Toronto. The role covers POS transactions, service desk work, order picking and store maintenance, with pay of $17.95 per hour plus a bonus opportunity.
Pay:
$17.95 an hour
Responsibilities:
- Process client transactions and cash handling through POS
- Support the service desk and assist customers
- Pick e-commerce and IST orders and support BOPIS
- Maintain store merchandise, displays and stock levels
- Assist with inventory preparation and counts
Requirements summary:
- Minimum 2 years of customer-facing retail experience
- Experience with shipping, receiving and inventory management
- Strong service orientation and communication skills
- Ability to multi-task and manage line-ups calmly
- Interest in retail technology
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-12
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Perks mentioned | Flexible hours, Retirement plan, Performance bonus, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Harry Rosen Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
A proudly Canadian retailer of luxury menswear since 1954.
Full company description
For a life 𝘸𝘦𝘭𝘭 𝘥𝘳𝘦𝘴𝘴𝘦𝘥. As the leading luxury menswear retailer in Canada, you can count on Harry Rosen to keep you looking and feeling sharp. In business for over 65 years, we are proud to be recognized as one of the 100 Best Managed Companies in Canada. Our team is driven to inspire and grow, readily embracing change and technology. With a flexible growth model, we are dedicated to supporting our clients’ needs—whether it be in store, online, or through various curation services. Harry Rosen’s professional work environment is designed to support and invest in the success of our associates, as many become the creative leaders of tomorrow. We focus on building long-term relationships with our staff, our customers, and our partners. The reason why our associates choose to build long-term careers with our company? Simply put, because we care. It's in our DNA to recognize, promote, and reward exceptional work ethic and talent. Please visit our career site to learn more.
- LinkedIn followers
- 20,978
- People associated on LinkedIn
- 840
- Reported office locations
- 77 Bloor St W, #1600, Toronto, ON M5S1M2, CA
- Business categories
- E-Commerce
- Retail
- Shopping
- Department, Clothing & Shoe Stores
- Retail and wholesale
- Other recorded names
- Harry Rosen
- Specialties
- Quality high-end men’s wear
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
For a life 𝘸𝘦𝘭𝘭 𝘥𝘳𝘦𝘴𝘴𝘦𝘥. As the leading luxury menswear retailer in Canada, you can count on Harry Rosen to keep you looking and feeling sharp. In business for over 65 years, we are proud to be recognized as one of the 100 Best Managed Companies in Canada. Our team is driven to inspire and grow, readily embracing change and technology. With a flexible growth model, we are dedicated to supporting our…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, ON |
| Organization type | Privately Held |
| Year founded | 1954 |
| Specialties | Quality high-end men’s wear |
| Open jobs on Jobsy | 87 |
| View page |
Your Style, Your Career
Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.
Operations Associate
Part-Time Permanent
Reporting to: Operations Leader
Harry Rosen, Eaton Centre
Toronto, Ontario
We are looking for an Operations Associate to join our Store team. In this role you’ll be responsible for:
Customer Service
- Accurately control and process client transactions through the POS system with efficiency
- Collect new client contact information and update/maintain existing client information and files
- Support all service desk activities and ensure the desk is clean, organized and well stocked
- Provide basic client resolution services, addressing concerns and inquiries in a timely manner and when appropriate, escalating issues
- Manage daily cash handling functions (open/close registers, prepare sales envelopes and bank deposits)
- Identify, report and troubleshoot common errors/discrepancies
OMNI services & Order Fulfillment
- Support with picking E-Commerce and IST orders, achieving targeted unit per hour pick rates
- Assist with BOPIS operations activities
- Support logistics function with on-the-floor activities (markdowns, re-ticketing, re-tagging, etc.)
Store & Merchandise Maintenance
- Maintain the store in a neat and organized manner, ensuring all merchandise reflects standards
- Monitor return items and re-stock, support with maintenance of overall stock levels.
- Assist visual team with seasonal merchandise changes, displays, and setting up of special events, as required
- Assist with season inventory preparations and counts
Flex Support & Teamwork
- When required, support clients on the sales floor by assisting with basic inquiries
- Support with daily tasks and ad-hoc projects
- Adhere to all Harry Rosen philosophies, processes and standards
- Deliver consistent and exceptional service through standards
- Provide cross-functional team support
- Demonstrate Core Values
Successful candidates will require:
- A minimum of 2 years of retail experience preferably in a luxury environment, in a customer-facing role.
- Experience with shipping, receiving, merchandising, order fulfillment and inventory management in a retail environment
- Experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.
- A strong service orientation – a demonstrated desire to wow our customers!
- Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
- The ability to work effectively as part of a team
- Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
- Strong communication skills
What are the perks of the job?
- Competitive pay program
- Opportunities to additionally earn monthly and annual Team bonuses
- Best in industry discounts and special purchase opportunities
- A comprehensive flexible benefits package
- Pension and Group RRSP Programs that grow with you
- A modern, digitally advanced workplace
- A coach committed to supporting the achievement of your personal career goals
- A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
- An employer that values internal growth and promotion and is committed to succession planning for your future
*Compensation: $17.95/hr + opportunity for bonus
Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at [email protected] with details.
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