Operations Manager - Distribution Center Operations

Company Description

Be part of a community of authentic, proud and trusted people

At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.

If the hat fits, we’d be proud to have you wear it! Send us your resume and join a people-centric company with a reputation of excellence.

Job Description

The Distribution Center (DC) Operations Manager is responsible for driving operational excellence and achieving key performance objectives, including gross margin targets, FTE management, expense control, and customer service levels. This role leads the implementation of strategies, tools, and best practices to enhance efficiency and overall performance across the Distribution Center. The DC Operations Manager is also accountable for budget development, performance tracking, and reporting.

This position has oversight of our Distribution Center operations in Cambridge, ON and Scarborough, ON, ensuring alignment with company objectives and operational excellence across both locations.

Salary Range: $100,000 – $120,000 annually, commensurate with experience and qualifications.

We offer a competitive compensation package that includes a comprehensive benefits program, access to corporate discounts, and ongoing training and development opportunities to support your professional growth throughout your career.

Your responsibilities:

• Lead Distribution Center operations to achieve financial, operational, and customer service goals.
• Implement and monitor strategies, policies, and process improvements to enhance efficiency and performance.
• Train, coach, and support Warehouse Managers and the Distribution Center Management team.
• Partner with the General Manager to set priorities, develop action plans, and support business cases for investments.
• Oversee labor relations, including collective agreements and committee participation.
• Manage carrier relationships and returns processes.
• Participate as a member of the regional management committee.

Qualifications

To join our team, you need:

• Minimum of 10 years of experience managing Distribution Center operations.
• Proven track record of managing gross profit performance, with a strong understanding of financial statements and budgeting for large-scale operations.
• Experience in the automotive aftermarket industry is considered an asset.
• Strong computer skills, including proficiency in MS Office and Warehouse Management Systems (WMS).

Additional Information

To support our recruitment process, UAP may use artificial intelligence (AI) tools during the preliminary screening of applications. These tools assist our recruitment teams in reviewing candidate information; however, all hiring decisions are made by our hiring managers and recruitment professionals.

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.