Posted yesterday
Operations Manager, YXU1
@ Amazon Canada Fulfillment Services, ULC
St. Thomas, Ontario
Overview
Amazon Canada Fulfillment Services, ULC is hiring a full-time Operations Manager for its YXU1 site in St. Thomas, Ontario. The role leads and develops salaried and hourly teams to meet safety, quality, attendance, productivity and customer delivery goals across first, middle and last mile operations. The posting states a base salary of 98,900 to 165,200 CAD per year and a flexible schedule including weekends, nights and holidays.
Responsibilities:
- Lead, mentor and motivate salaried and hourly staff
- Manage safety, quality, productivity and delivery promises
- Build productivity plans from forecast reviews
- Lead large-scope projects with site and regional impact
- Collaborate with safety, engineering, QA, HR and loss prevention
Requirements summary:
- 3+ years of employee and performance management experience
- Bachelor's degree or 2+ years of Amazon blue badge experience
- Flexible schedule including weekends, nights and holidays
- 1+ years of performance metrics or lean experience preferred
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · amazon
- Employer posting date
- 2026-11-12
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Warehouse, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical high · lift 49 lb · computer moderate |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Amazon Canada Fulfillment Services, ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 59 |
Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.
Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, ON, St. Thomas - 98,900.00 - 165,200.00 CAD annually
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