Posted 36 months ago
Operations - Shift Manager
@ FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread
Dauphin, Manitoba
Overview
FMI, a large franchise operator of Pizza Hut, KFC, Taco Bell and Panera Bread restaurants, is hiring a Shift Manager to lead a restaurant shift and support the General Manager in driving sales, profitability, guest service and team performance. The role involves directing team members, handling cash and inventory procedures, and ensuring brand standards are met. Health and dental benefits apply after probation for those working over 30 hours per week, and the role requires evening, weekend and holiday availability.
Responsibilities:
- Manage operations during assigned shifts with the RGM and AGM
- Coach and direct team members for fast, accurate, friendly service
- Follow cash control, safe counting and inventory procedures
- Review restaurant results and enforce operational and brand standards
Requirements summary:
- 1-2 years of quick service restaurant experience
- Understanding of guest service principles
- Availability for evenings, weekends and holidays
- Ability to work long or irregular shifts
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2023-11-26
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Manages people | Yes |
| Schedule | evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Perks mentioned | Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Aspiring to feed North America while offering an exceptional guest experience from inspired employees
Full company description
Franchise Management Inc. is the largest Pizza Hut franchise operator in Canada. We currently own and operate more than 350 Pizza Hut, KFC, Taco Bell and Panera Bread businesses across 20 different provinces and states. With presence in Saskatchewan, Manitoba, Ontario, New Brunswick, Prince Edward Island, Nova Scotia, Newfoundland, Vermont, New Hampshire, Massachusetts, Mississippi, Missouri, Louisiana, Arkansas, Wisconsin, Illinois, Iowa, Louisiana and Nebraska. FMI is proud to employ over 6,500 people. All operations are administered from our Support Center in Woodstock, New Brunswick. In the early 90s, the company (later named FMI) was formed as a management company to administer a small number of local businesses. Over time, that focus has evolved to growing and supporting a portfolio of successful businesses, relevant within their respective trade areas across North America.
- LinkedIn followers
- 8,461
- People associated on LinkedIn
- 420
- Reported office locations
- 417 Connell Street, Woodstock, New Brunswick E7M 5G5, CA
- Business categories
- Restaurants & Cafes
- Restaurants and food service
- Other recorded names
- KFC - FMI llc
- FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread
- Franchise Management Inc. (FMI)
- Specialties
- Subway
- Franchise Management
- Panera
- Hospitality
- and KFC
- Profile identifies a recruitment agency
- No
Franchise Management Inc. is the largest Pizza Hut franchise operator in Canada. We currently own and operate more than 350 Pizza Hut, KFC, Taco Bell and Panera Bread businesses across 20 different provinces and states. With presence in Saskatchewan, Manitoba, Ontario, New Brunswick, Prince Edward Island, Nova Scotia, Newfoundland, Vermont, New Hampshire, Massachusetts, Mississippi, Missouri, Louisiana, Arkansas…
| Field | Value |
|---|---|
| Industry | Restaurants |
| Company size | 5,001-10,000 employees |
| Headquarters | Woodstock, New Brunswick |
| Organization type | Privately Held |
| Year founded | 1990 |
| Specialties | SubwayFranchise ManagementPaneraHospitalityand KFC |
| Open jobs on Jobsy | 71 |
| View page |
Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.
Shift Manager
The Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. Shift Managers supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.
As part of our family we offer you:
- Affordable Health and Dental Benefits after probationary period (over 30hrs/week)
- Competitive compensations and advancement opportunities
- WorkPerks!
- Bursary program
- Employee Discounts
- Refer a Friend Program
- Fun work atmosphere!
Summary Of Duties And Responsibilities:
- Follows all cash control and security procedures (e.g. safe counting, cash drawers)
- Maintains inventory by performing Daily and Weekly inventory inspections
- Receives inventory truck orders
- Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
- Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
- Sets an example for Team Members by working hard to implement shift plan and drive operational results
- Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates Team Members during shift on each of the workstations
- Reviews restaurant results to identify successes and areas for improvement
- Ensures that restaurant upholds operational and brand standards
Qualifications And Skills:
- 1-2 years of previous quick service restaurant experience
- Demonstrated understanding of guest service principles
- Available to work evenings, weekends and holidays
- Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
KFC is a proud franchise that is part of the FMI family!
The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.
Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.
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