Operations Supervisor

Operations Supervisor

Location: Shelburne, Ontario (On-Site)

Industry: Food Processing / Agriculture

The Company:

Our client is a well-established, family-oriented food & agriculture processing, packaging and distribution operation located in Shelburne, Ontario. With deep roots in the agricultural community, they supply quality fresh produce to retail, wholesale and food service customers, and take pride in a strong food safety culture, dependable service and a loyal, long-serving team. Due to continued growth, they are searching for an Operations Supervisor to join their leadership team.

The Opportunity:

Reporting to senior operations leadership, the Operations Supervisor is a hands-on leader responsible for keeping the plant floor running safely, efficiently and on schedule. You will oversee the packaging, shipping and receiving teams along with the everyday general operations of the facility, ensuring orders are packed accurately, shipped on time and meet the highest quality and food safety standards.

This is a high-visibility role for a practical, people-focused supervisor who thrives in a fast-paced production environment and wants to grow with a stable, expanding business.

Job Duties & Responsibilities:

Team Leadership & Supervision

• Supervise, schedule and coach production, packaging, shipping and receiving staff
• Assign daily tasks, set priorities and keep the team engaged, accountable and productive
• Support hiring, onboarding and training of new team members
• Promote a positive, safety-first workplace culture

Packaging & Production

• Plan and coordinate daily packing and processing schedules to meet customer orders
• Monitor line performance, labour use, yields and output; address bottlenecks quickly
• Ensure accurate product labelling, packaging specifications and quality checks
• Work with maintenance to troubleshoot equipment issues and minimize downtime

Shipping & Receiving

• Oversee receiving of incoming product and supplies, including inspection, documentation and inventory accuracy
• Coordinate outbound loads with carriers, dispatch and customers to meet delivery windows
• Verify bills of lading, shipping paperwork and order accuracy before dispatch
• Maintain organized warehouse and cooler space with proper stock rotation

Food Safety, Quality & Compliance

• Enforce GMP, sanitation, traceability and food safety program requirements
• Ensure compliance with health and safety legislation, including WHMIS and safe equipment operation
• Support internal and third-party audits and corrective action follow-up

General Operations & Reporting

• Oversee day-to-day facility operations and respond to issues as they arise
• Track and report on production, productivity, inventory and shrink
• Identify and lead continuous improvement opportunities to reduce waste and improve efficiency

Ideal Qualifications & Competencies:

Experience

• 2+ years of supervisory or lead experience in food processing, agriculture, manufacturing or warehouse/distribution
• Hands-on knowledge of packaging, shipping and receiving operations
• Experience in produce, potato or vegetable handling is a strong asset

Skills & Competencies

• Strong leadership, communication and conflict-resolution skills
• Organized, decisive problem-solver who works well under time pressure
• Working knowledge of food safety programs (HACCP, GFSI, SQF/BRC, CFIA) is an asset
• Comfortable with inventory or ERP systems and Microsoft Office
• Flexibility to work early starts, extended hours and occasional weekends in peak season

Education & Certifications

• Post-secondary education in business, agriculture, food science or a related field is an asset; equivalent experience is valued
• Forklift certification is an asset