Posted last month
Operations Support Specialist
@ Jeppesen ForeFlight
Montréal, Quebec
Overview
Jeppesen ForeFlight is hiring an Operations Support Specialist for its Montreal office, a hybrid role with 2-3 days a week onsite. The work covers managing production system installations, providing advanced technical support under SLAs for the Crew portfolio, and maintaining Linux servers.
Responsibilities:
- Manage technical aspects of production system installations
- Provide advanced technical support under SLAs for the Crew portfolio
- Assist clients with knowledge transfer and proactive problem solving
- Maintain Linux installations and recommend patches and upgrades
- Work with system requirements across stakeholders
Requirements summary:
- 3+ years in software development or advanced technical support
- Good knowledge of Python, Unix/Linux and shell scripting
- Familiarity with AWS concepts and Git
- Fluent English
- Preferred: 5+ years, AWS, RAVE, Kubernetes
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-24
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-20
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Perks mentioned | Generous paid time off, Retirement plan, Wellness, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Jeppesen ForeFlight
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.
- People associated on LinkedIn
- 2,109
- Other recorded names
- Jeppesen ForeFlight
- Profile identifies a recruitment agency
- No
Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 1,001-5,000 employees |
| Organization type | Privately Held |
| Open jobs on Jobsy | 3 |
| View page |
Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making. Hybrid role based in Montreal, Canada.
We are currently looking for a Operations Support Specialist for our office in Montreal, to join an international environment with a team of like-minded system experts in a leading edge expanding software company.
The team you will be working with consists of Product Support Developer (internally referred to as Service Managers), Systems Experts and Service Delivery Managers handling multiple customers globally.
Position Responsibilities:
- Become an authority on several production system installations in terms of managing the technical aspects of the applications.
- Provide advanced technical support, in relation to the Service Level Agreement(s), for the Crew portfolio focusing mainly on the crew planning products.
- Assist the client with knowledge injections, proactive problem solving and daily management of the production installation
- Maintain Linux installations on company servers and make recommendations to clients on patches/upgrades
- Work with System requirements with internal and external stakeholders
This position is hybrid. This means that the selected candidate will be required to perform some work onsite 2-3 days a week. This is at the hiring team’s discretion and could potentially change in the future.
Employer will not sponsor applicants for employment visa status.
Basic Qualifications (Required Skills/Experience):
- 3+ years in software development or advanced technical support role
- Good knowledge in Python language
- Good knowledge of Unix and/or Linux
- Good knowledge with shell scripting
- Familiar with AWS concepts
- Good knowledge in version control systems such as Git
- Fluency in English language
Preferred Qualifications (Desired Skills/Experience):
- 5+ years in software development or advanced technical support role
- Particular interest in technical problem solving
- Experience with AWS
- Experience with RAVE
- Strong programming skills
- Knowledge of Kubernetes is beneficial
- Customer relationship experience is advantageous
- Highly responsible, able to take ownership of issues
- Strong technical & analytical aptitude
- Able to work independently and within a team
Typical Education/Experience:
Education/experience typically acquired through advanced technical education (e.g. Bachelor/Masters or equivalent work experience.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
About Jeppesen ForeFlight:
Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.
Why You Should Join: (Canada)
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:
- Comprehensive medical, dental, and vision coverage with employer paid health premiums for employees and dependents
- Employer paid life and AD&D insurance
- A health care spending account
- Short and long term disability insurance
- Virtual health
- Fitness reimbursement program
- DPSP and RRSP retirement plans
- 3 weeks of PTO for new hires
- Employee Assistance Program
- 2 days off to volunteer annually (effective in 2026)
- Employee referral program (effective in 2026)
- Flight rewards and flight stipend (effective in 2026)
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