Posted 5 months ago
Optical Associate
@ FYidoctors
Tisdale, Saskatchewan
Overview
FYidoctors is hiring a full-time Optical Associate at its Tisdale Healthplex clinic to help patients choose eyewear and manage optical services. The work involves patient greeting, frame selection and fitting, prescription handling, billing and contact lens fittings, Monday to Friday, 30 to 40 hours per week. The posting states competitive wages, quarterly bonuses at qualifying clinics, and a benefits package with optical coverage.
Responsibilities:
- Greet and educate patients on eyewear options
- Interpret prescriptions and take frame and facial measurements
- Fit, repair and adjust eyewear and assist with contact lens fittings
- Coordinate appointments and manage billing and payments
Requirements summary:
- Previous optical or retail experience an asset
- Proficiency with computers and MS Office
- Excellent communication and interpersonal skills
- Ability to multi-task in a fast-paced environment
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-06-23
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 35 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Store, Hospital or clinic |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Perks mentioned | Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
FYidoctors
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Doctor-led, professionally managed, and patient focused, FYidoctors is Canada’s largest eye care provider, headquartered in Calgary, AB. As part of FYihealth group, a leading diversified healthcare organization, we proudly serve over 370 locations in North America, delivering personalized vision solutions tailored to each patient. Our clinic team is made up of highly respected Optometrists, opticians and experts in eye care, bringing a wealth of experience, dedication, and a strong commitment to prioritizing patient care. Our state-of-the-art ophthalmic lens manufacturing facility in Delta, B.C. ensures we deliver the highest standards in quality control and service. Our patients rely on us as trusted vision and eye health experts with strong roots in the communities we serve. It is our mission to enhance lives in communities where we live, work, and play. Connect with us today to discover the future of eye care!
- LinkedIn followers
- 10,130
- People associated on LinkedIn
- 1,014
- Reported office locations
- 300, 2424 4th Street SW, Calgary, Alberta T2S 2T4, CA
- Other recorded names
- FYidoctors
- Specialties
- Eye Care
- Eye Wear
- Health Care
- Vision Care
- Dry Eye
- and Myopia
- Profile identifies a recruitment agency
- No
Doctor-led, professionally managed, and patient focused, FYidoctors is Canada’s largest eye care provider, headquartered in Calgary, AB. As part of FYihealth group, a leading diversified healthcare organization, we proudly serve over 370 locations in North America, delivering personalized vision solutions tailored to each patient. Our clinic team is made up of highly respected Optometrists, opticians and experts in…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 1,001-5,000 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Privately Held |
| Specialties | Eye CareEye WearHealth CareVision CareDry Eyeand Myopia |
| Open jobs on Jobsy | 153 |
| View page |
Our FYidoctors Tisdale - Healthplex clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy!
In this role, you’ll enhance the lives of our patients every single day, delivering exceptional vision and eyewear experiences in a dynamic, rewarding, and collaborative environment.
This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday.
What You’ll Do
- Greet and welcome patients to the clinic, engage with patients in person, by phone, and via email
- Educate patients on eyewear options tailored to their lifestyle, assisting with frame selection to ensure optimal value, quality, aesthetics, and performance
- Interpret optical prescriptions provided by the optometrist
- Perform frame and facial measurements, ensuring proper fit and positioning of new eyewear, as well as repairs and adjustments
- Coordinate appointments, and prepare prescription printouts
- Manage billing and payments for patients, insurers and other third parties
- Assist with contact lens fittings and process contact lens orders
- Deliver exceptional customer service, ensuring a positive patient experience
- Support clinic operations by performing additional duties as required
What You Bring
- Previous optical experience or retail experience is considered an asset
- Ability to multi-task and thrive in a fast-paced environment
- Proficiency with technology and computers, including MS Office Suite
- Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
- A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively
How You'll Benefit
- Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
- A comprehensive benefits package featuring exceptional optical coverage
- Rapid and ongoing growth, providing a consistently challenging and rewarding environment
- A workplace culture that fosters collaboration and teamwork
- Continuous training and development opportunities to support your career growth
Why You Should Join Us
FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.
At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.
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