Optometric Assistant

Company Description Specs & Spines is Etobicoke’s premier destination for integrated chiropractic and eye care services. The clinic is dedicated to providing patient-centered healthcare in a welcoming, community-focused environment. Team members collaborate across disciplines to support comprehensive wellness and high-quality vision care. Specs & Spines emphasizes personalized service, clear communication, and a positive experience for every patient. Joining the team means contributing to a practice that values respect, professionalism, and community trust.

Role Description The Optometric Assistant is a permanent, on-site role based at our Etobicoke, ON clinic. This role supports optometrists with pre-testing, diagnostic screening, and preparation of patients for eye exams, while ensuring exam rooms and equipment are clean, organized, and ready for use. Day-to-day responsibilities include greeting patients, managing appointment scheduling, updating patient records, and assisting with eyewear selection and basic frame adjustments. The Optometric Assistant also helps educate patients on eye care procedures and products, handles phone and front-desk inquiries, and coordinates follow-up visits. This position works closely with the clinical and administrative teams to deliver efficient, friendly, and consistent patient service. The candidate will have 30 hours per week with increase to full time as our clinic demands increase. Availability for evenings and Saturdays is required.

Qualifications

• Foundational knowledge of optometry and eye care procedures, with experience in a clinical or optical setting preferred.
• Strong interpersonal skills and customer service abilities to support a welcoming, patient-centered environment.
• Proficiency in appointment scheduling, maintaining patient records, and using practice management or clinic software.
• Experience in training or willingness to learn and support training of colleagues on clinic processes and patient workflows.
• Attention to detail, strong organizational skills, and the ability to manage multiple tasks in a busy clinic.
• Reliable, punctual, and comfortable working on-site in a team-based healthcare environment.
• High school diploma or equivalent required; post-secondary education in optometric assisting, medical office administration, or related field is an asset.
• Previous experience in healthcare, optical retail, or chiropractic/rehabilitation settings is an advantage.