Order Fulfilment Specialist

Order Fulfilment Specialist (Order Entry & Packing): Full-Time In-Office

At Healthy Crunch, we’re on a mission to innovate everyday foods, making them better for you while still being delicious. As a fast-growing, women-owned Canadian company, we are looking for a detail-oriented, tech-savvy Order Fulfilment Specialist to join our team and help us deliver exceptional products to customers across North America. If you thrive in a fast-paced environment, love working with systems, and enjoy hands-on work, this role is for you.

Come join our team. Healthy Crunch is a true start-up that was founded by Julie Bednarski, our Founder and CEO. You will work directly with our Founder and be part of our mission to create a global, better-for-you food company.

What You’ll Do

Order Entry & Processing

• Accurately enter and manage customer orders (POs)
• Review SKUs, quantities, pricing, and shipping details
• Ensure compliance with retailer requirements (e.g., routing guides)

Systems & Technology

• Work with platforms like SPS Commerce and Rithum Order Stream
• Maintain accurate order records and resolve discrepancies
• Use Excel and internal systems to track and manage orders

Order Fulfilment & Packing

• Pick, pack, label, and prepare orders for shipment
• Ensure accuracy and quality standards are met for every order
• Coordinate shipments with carriers and logistics partners

Inventory Support

• Assist with inventory tracking and stock accuracy
• Flag shortages or discrepancies proactively

Experience & Knowledge

- 1–3+ years experience in order fulfilment, logistics, or order entry (CPG/food industry an asset)

- Strong computer skills and confidence working in multiple systems

- Experience with SPS Commerce and/or Rithum Order Stream (highly preferred)

- Exceptional attention to detail and accuracy

- Ability to multitask and stay organized in a fast-paced environment

- A hands-on, team-first attitude

Character Values – This is our Culture

· If you’re not a team player, you definitely won’t fit in here. We only hire those who understand that strong teams win!

· A good sense of urgency and awareness of when to hustle to get the job done.

· Happiness and fun are our core values. If you like to have fun at work, while also working in a safe environment, this is the place to join.

· Pride in delivering great work with humility to keep egos at bay. We work together to get the job done.

· Accountability for your work and always learning from mistakes. Mistakes happen, but how you learn from them makes everyone better.

· Healthy Minded: At Healthy Crunch our mission is to innovate foods, making them better for you while still being super delicious. We’re looking for someone that loves healthy eating and is a true foodie at heart.

· Career-oriented with a desire to achieve great results. We never stop learning, and there’s so much opportunity to grow and build your career with us.

What’s in it for you?

· Working for a fast-growing company means there’s lots of opportunity to grow with the company and further your career.

· Competitive salary, opportunities to grow within the company and shape our growth strategy.

· Fun work environment with the opportunity to work collaborative with team members.

· Strong mentoring environment where knowledge is routinely shared and we encourage and grow future leaders from within.

At Healthy Crunch you will be rewarded with a competitive salary and opportunity to be a part of one of the fastest growing industries globally. Additionally, we believe that investing in our people, similar to investing in your health, will pay dividends in the future. As such we are seeking candidates that want to better themselves not only in the role itself but from an overall long-term career perspective – and we are here to help.

Healthy Crunch is on the path to disrupting the way consumers eat. Food should taste good but also be good for you. All of our products are free of all major allergens, therefore our products do not contain peanuts, tree nuts, milk, eggs, gluten, soy. All of our products are vegan, paleo, keto, and lower in sugar. Our team makes pride in making healthy foods for consumers all around the world, come join our team and mission to innovate your favourite everyday foods.

If you fit this role, please email us your cover letter, resume, that outlines a little bit about yourself, why you want to work at Healthy Crunch, why you would fit this role, and what’s your favourite Healthy Crunch product. Candidates will only be considered for this position if cover letter and resume are submitted to [email protected]

Healthy Crunch is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.