Parole Officer

About the position

Work environment
We believe that our employees are the cornerstone of achieving our goals. This is why we offer them a positive and inclusive work environment that is worthy of their dedication and professionalism. We promote career advancement by providing opportunities to develop and acquire new skills and competencies. We value diversity as well as the use of both official languages.

📣 DIVERSITY AND INCLUSION
The CSC is proud to be among the most diverse employers in the federal public service. We encourage women, Indigenous peoples, persons with disabilities, and members of visible minority groups to apply and to self-declare themselves as part of one or more of the Employment Equity groups as selection may be limited to candidates belonging to one or more of these groups. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply. To support employment equity objectives, diversity and inclusion, and/or to meet business requirements, selection may be limited to candidates who self‑declare as belonging to an equity‑seeking group. Self-declaration is voluntary, but it’s to your advantage to self-declare if you belong to any employment equity groups. For some positions, managers may select people that self-declared as belonging to certain employment equity groups. 📣 MAKE A DIFFERENCE!
Parole Officers are essential to fulfilling the Correctional Service of Canada's (CSC) mission of enhancing public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure, and humane control. They play an active role to help offenders reintegrate into society.With more than 20,000 employees, CSC plays a key role in contributing to public safety, working around the clock at our 43 correctional institutions, 91 parole offices and 14 community correctional centres across Canada. Join us to help change lives and protect Canadians!📚 The Parole Officer’s responsibilities include guiding the progress of offenders through a progression from most restrictive to least restrictive controls and from institutions to community supervision. They ensure that legal and policy requirements for reintegration are met as well as manage the reintegration of offenders throughout their sentences while trying to maintain public safety. Furthermore, they are responsible for assessing, analyzing and recommending potential transfer and release suitability of offenders as well as observing and interpreting the behaviour of the offenders/parolees. For more information on the responsibilities of a Parole Officer, please visit the following website: https://www.csc-scc.gc.ca/careers/003001-1103-eng.shtml

Intent of the process
A pool of partially qualified candidates may be established throughout this selection process to staff temporary and permanent Parole Officer positions.

CSC will review applications on a regular basis and contact candidates retained for further assessment. It is important therefore to complete and submit your application for timely consideration.

Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
OPEN TO STUDENTS CLOSE TO GRADUATING

🎓 Students are encouraged to apply should they be completing their degree requirements from a post-secondary institution in a field that focuses on understanding and assessing human behaviour by December 31, 2026 or a degree from a recognized institution by December 31, 2026 along with acceptable correctional experience.The above note applies for screening purposes only. The essential education requirement will need to be met in order for an appointment to be made.APPLICATION PROCESS
📝 It is the responsibility of the applicant to clearly outline how they meet each of the screening criteria (i.e. Education and Experience Qualifications) by responding to the screening questions in the online application. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities; rather, the applicant must provide concrete examples that illustrate how they meet the requirement. Lack of examples and details may result in your application being rejected.Your resume will be used as a secondary source of information and must accurately reflect your employment history and support your qualifications. It is therefore inappropriate to only state “refer to resume” in response to screening/text questions.📝 Applicants are encouraged to APPLY NOW, as applications will be screened and assessed on a periodic basis for appointment consideration.📧 For screening and assessment purposes, all communications related to this selection process will be by email. Therefore, candidates must include a valid email address in their application. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users and frequently check their inbox and Junk/Spam folders. 📣 EVALUATION
CSC is currently in the process of advertising Parole Officer processes for multiple locations across Canada and may add other processes. Those who apply on multiple Parole Officer 2024/2025/2026 processes with CSC may be assessed only once and the results may be applied to all processes. Should you have already participated in the Parole Officer assessment process with Correctional Service Canada, please inform us after you receive the screening results should you wish to transfer results from another process. There is a waiting period of 90 days before you may be re-assessed, should your application be considered for another process. If you complete another assessment before the waiting period ends, the new results may be invalid, and the waiting period may restart. You are required to submit an application to this selection process to be considered for the noted locations; however, if you participated in the Parole Officer selection processes 2021-PEN-EA-NAT-169755, 2023-PEN-EA-ONT-180951/180952/180953/180954/180955/180956/180957, 2024-PEN-EA-QUE- 88140/188590/188593/188596/189403/189404/189405/189406/189505/190234, 2024-PEN-EA-PRA-190234, 2025-PEN-EA-ATL-195083, and/or 2026-PEN-EA-ONT-199653 with Correctional Service Canada, your assessment results may be transferred.Volume management tools may be utilized at any point in the process.You must complete this application and other stages of the assessment process independently without external help, including unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI). Any violation may be investigated and result in serious consequences, including the rejection of your application. *By submitting this application and potentially further assessments, you acknowledge that you have read, understood and accept the confidentiality and integrity terms outlined above. You certify that you have completed this assessment independently without external assistance, and that you have neither plagiarized nor used AI. You understand the potential consequences to your application if you fail to comply with these requirements.

Conditions of employment

✔️Reliability and Security: Enhanced Reliability status.
✔️Driver's License: Some of these positions require possession of a valid driver’s license or mobility usually associated with having a valid driver’s license.

Operational Requirements

✔️Willingness to travel occasionally.
✔️Some positions require willingness to work off site and travel throughout the community, on a regular basis.

You need (essential for the job)

Your application must clearly explain how you meet the following

EDUCATION
🎓Graduation with a degree from a recognized post-secondary institution in a field that focuses on understanding and assessing human behaviour
Or
🎓Graduation with a degree from a recognized post-secondary institution and acceptable correctional experience.

Note: Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, please consult link below.

Learn more about degree equivalency.

EXPERIENCE
✔️Experience in formally assessing human behaviour.
✔️Experience in each of the following, with the aim of changing human behaviour:

•Interviewing;
•Motivating;
•Counselling;
•Making referrals or recommendations, and;
•Identifying needs for intervention.Note: * Experience refers to a well-defined role within a social services or correctional organization. The minimum experience requirement is of approximately three months.

Applied / assessed at a later date

COMPETENCIES
✔️Thinking things through.
✔️Rapport building.
✔️Sensitivity to working with diverse groups, such as women, people with mental health needs, Indigenous peoples, and ethnocultural groups.
✔️Effective communication skills.
✔️Demonstrating integrity & respect, including the CSC Values.
✔️Working effectively with others.
✔️Showing initiative and being action-oriented.
✔️Judgment.
✔️*Demonstrates an awareness of women’s issues.

Note: *This element applies to positions working with offenders in women’s institutions, women’s supervision units in the community and healing lodges or units for women offenders.

Language requirements (essential for the job)

Applied / assessed at a later date

Various language requirements - Bilingual - Imperative (BBB/BBB)
Bilingual - Imperative (CBC/CBC)
French Essential

Learn more about language requirements.

You may need (asset qualifications)

May be applied / assessed at a later date

ASSET QUALIFICATIONS

EXPERIENCE
➕Experience in a correctional environment.
➕Experience in case management and risk assessment within a federal or provincial correctional facility.
➕Experience in case management and supervision within a federal, provincial or nongovernmental community correctional setting.
➕Experience interviewing offenders within a federal or provincial correctional facility.
➕Experience interviewing offenders within a federal, provincial or non-governmental community correctional setting.
➕Experience working with community agencies or programs.
➕Experience working with young offenders.
➕Experience working in a cross-cultural environment.
➕Experience working with Indigenous populations.
➕Experience working with people with mental health needs.
➕Experience interacting with marginalized women.
➕Experience working in the field of substance abuse/addictions.
➕Experience working with individuals associated with security threat groups, such as street or prison gangs, organized crime, or other groups involved in criminal behaviour.

ASSET QUALIFICATIONS

ABILITIES
➕Ability to communicate orally and/or in writing in a language other than English/French that is reflective of the offender population diversity of the operational unit.

ORAGANIZATIONAL NEEDS

To support employment equity objectives, diversity and inclusion and/or to meet business objectives, selection may be limited to a member of an equity-seeking group.The placement of CSC employees with an affected status* as a result of a current or future workforce adjustment exercise may be considered ahead of other candidates for a deployment or an appointment. *Affected status as defined in the Workforce Adjustment Directive or appendix to the relevant collective agreement.

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

To support employment equity objectives, diversity and inclusion and/or to meet business objectives, selection may be limited to a member of an equity-seeking group.

You must complete the Employment Equity portion of the CREATE/MAINTAIN PROFILE identifying you as a person of an EE group in your application through GC jobs in order to be considered to meet the Organizational Need in this process.

Learn more about employment equity.

Preference

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Learn more about preference to veterans.

How to apply

Learn more about applying for Government of Canada jobs.

Information you must provide

• Your résumé

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Additional links

🍁Why work at CSC
Need help applying?
Video: Detailed guide on navigating the application process step by step.
Institutional Profile of the Quebec Region

Hiring organization contact

Name: Front-Line Planning and Recruitment Team
Email address: [email protected]

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