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Posted 10 days ago

Part Time Casino Security Guard

@ ACE Casinos Blackfoot

Calgary, Alberta

$20/hrPart-time1+ years experience
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Overview

ACE Casinos Blackfoot is hiring a part-time hourly Security Guard to keep the casino safe and welcoming for guests and employees. The role protects company property, responds to incidents and emergencies, and delivers customer service. The posting requires AGLC gaming registration, specific AGLC certifications and standard first aid.

Pay:

$20 an hour

Responsibilities:

  • Promote positive customer service and assist patrons
  • Maintain vigilance for patron and staff safety
  • Respond to incidents and medical emergencies
  • Document irregular activity in logs and incident reports
  • Implement evacuation and emergency protocols

Requirements summary:

  • 1-3 years customer service experience required
  • 1-3 years security experience preferred
  • Valid AGLC gaming registration and clear criminal record check
  • AGLC certifications: ProTect, ProServe, Reel Facts, Deal Us In, Anti-Money Laundering
  • Standard First Aid Level C with AED
  • Ability to restrain individuals and handle physical altercations

Tools & skills

Source and dates

Source type not verified · easyapply

Employer posting date
2026-10-27
First seen by our source
2026-10-28
Source record updated
2026-11-04

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Experience1+ years
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · lift 50 lb · computer low
LanguagesEnglish
Licences & certificationsAGLC Gaming Registration, ProTect, ProServe, Reel Facts, Deal Us In Phase 1 & 2, Anti-Money Laundering
Background checkscriminal record

Summary and details written by AI from the posting; the employer’s posting is the authority.

ACE Casinos Blackfoot

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Job description

Job Title: Security Guard

Job Classification: Part Time - Hourly

Location/Base: Blackfoot

Department: Security

Reports To: Security Supervisor, Security Manager

Revised Date: 2025-04-10

Job Overview

Security Guards are responsible for maintaining a safe, secure, and welcoming environment for all guests and employees. They protect company property and assets while delivering exceptional customer service.

Key Responsibilities

• Promote positive customer service throughout the casino.

• Respond to inquiries and assist patrons as needed.

• Maintain vigilance to ensure the safety of patrons and staff.

• Communicate regularly with team members and supervisors regarding suspicious activity or misconduct.

• Assist in the removal of disruptive, intoxicated, or banned individuals.

• Escort guests and staff upon request.

• Implement emergency protocols including evacuation procedures.

• Respond promptly to incidents and medical emergencies.

• Assist with distribution and locking of table boxes during opening and closing.

• Follow all OH&S procedures and practices.

• Document irregular or illegal activities in logs and incident reports.

• Safeguard confidential information.

• Perform assigned duties professionally and efficiently.

• Assist with snow removal and entrance maintenance during inclement weather.

• Perform other duties as assigned.

Qualifications

• 1–3 years of security experience preferred.

• 1–3 years of customer service experience required.

• Proficient in English (written and oral).

• Strong communication and interpersonal skills.

• Training in conflict de-escalation and resolution (asset).

• Basic computer knowledge (Microsoft Office an asset).

• Valid AGLC Gaming Registration and clear Criminal Record Check.

• AGLC Certifications: ProTect, ProServe, Reel Facts, Deal Us In Phase 1 & 2, Anti-Money Laundering.

• Standard First Aid Level C with AED.

• Alberta Security Services and Investigators License (asset).

Work Conditions and Physical Requirements

• Able to walk, stand, or sit for extended periods throughout the casino.

• Frequent communication with guests and staff; must exchange accurate and professional information.

• Occasional kneeling, pushing, pulling, and use of ladders or stairs.

• Frequent lifting and carrying up to 50 lbs.

• Work in a fast-paced, indoor environment under pressure.

• Ability to restrain individuals and respond to physical altercations.

• Ability to operate snow removal devices.

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