Posted 26 days ago
Partner Success Specialist
@ Plusgrade Solutions APAC ULC
Montréal, Quebec
Overview
Plusgrade Solutions APAC ULC is hiring a Partner Success Specialist to own a portfolio of six to eight airline partners and grow their revenue against annual and three-year targets. The role involves analyzing revenue data, co-authoring strategic account plans, and travelling about 30% of the time for in-person quarterly business reviews. The posting describes a permanent full-time position with benefits including health plans, flexible PTO and a work-from-anywhere program.
Responsibilities:
- Own a portfolio of six to eight airline partners
- Analyze revenue data and recommend growth actions
- Co-author strategic account plans with senior partner stakeholders
- Travel about 30% of the time for in-person quarterly business reviews
- Coordinate internal teams on account priorities
Requirements summary:
- Experience managing strategic B2B accounts, ideally in travel or hospitality
- Analytical skills with spreadsheets and financial data
- Adaptable communication across cultures and time zones
- Self-reliant, strong organization and prioritization
- Record of replacing manual work with AI workflows
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business development |
| Hours per week | 40 (estimated) |
| Travel | air: moderate |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Flexible hours, Generous parental leave, Wellness, Transit support, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Plusgrade Solutions APAC ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Employment Type:
Permanent
Job Description:
You’ll own a portfolio of airline partners and help turn strong relationships into measurable revenue growth. This is a hands-on opportunity for someone who enjoys combining commercial thinking, data, and thoughtful partner leadership.
What You'll Be Doing
You’ll own a portfolio of six to eight airline partners, helping them improve performance and grow revenue against annual and three-year financial targets. You’ll analyze revenue data, turn trends into clear recommendations, and co-author strategic account plans with senior partner stakeholders. Around 30% of your time will involve travel across the region to lead in-person quarterly business reviews, share technical insights, and uncover new opportunities, while coordinating internal teams to deliver on account priorities. AI-connected tools will help compile partner research and map account plans, giving you more time to build consensus, handle objections, and deliver thoughtful strategy.
What You Bring
- Experience managing strategic B2B accounts, ideally in travel, hospitality, or hotel revenue management, with exposure to complex enterprise relationships.
- An analytical storytelling mindset, with the ability to work with spreadsheets or financial data, synthesize trends, forecast revenue, and present clear growth narratives to senior stakeholders.
- Curiosity about products and partner businesses, along with an adaptable communication style that helps you guide technical conversations and negotiate value across cultures and time zones.
- Self-reliance and strong organization, with the ability to manage competing priorities, align cross-functional teams, and keep account timelines moving with minimal hand-holding.
- A demonstrated record of replacing recurring manual work with connected AI workflows, improving those workflows over time, creating reusable tools or processes, and applying sound judgment to AI outputs before they reach a partner.
Why Plusgrade
Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.
The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.
We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.
We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.
Come help us shape the future of travel.
What You'll Love About Us
🏦 CPF · 🏥 Comprehensive Health Plans · 📅 Flexible Paid Time Off · ✈️ Travel Experience Perk · 🧘 Annual Wellness Perk · 🚆 Commuter Perk · 🌅 Tenure-Based Work From Anywhere Program · 🍼 Parental Leave Top Up · 🎓 Learning Allowance
Our Process
We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.
Our process: Recruiter call → Hiring Manager interview → Final interview.
Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.
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