Posted 11 days ago
Parts & Service Coordinator
@ Cooper Equipment Rentals Limited
Greater Sudbury, Ontario
Overview
Cooper Equipment Rentals is hiring a Parts & Service Coordinator for full-time, year-round work in Sudbury, Ontario, at $55,000 to $58,000 a year. The role coordinates parts ordering, stocking and delivery, dispatches technicians, manages work orders and service schedules, and supports customers on equipment repair timelines. Candidates must reside in Canada and be legally entitled to work.
Responsibilities:
- Coordinate parts ordering, receiving, stocking and delivery
- Dispatch field technicians to service calls
- Open, update and close work orders
- Schedule equipment service and maintenance
- Prepare quotes and estimates for repairs
Requirements summary:
- Minimum 3 years in customer service, retail or construction equipment
- High school diploma or equivalent required
- Proficiency with Microsoft Office
- Experience with Systematics or similar systems is an asset
- Strong organizational and communication skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Office, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required), College diploma (preferred) |
| Fields of study | Business, Logistics |
| Perks mentioned | Retirement plan, Paid training, Uniform provided |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Cooper Equipment Rentals Limited
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Full company description
Cooper Equipment Rentals is Canada’s leading provider of compact, heavy and aerial rental equipment. With a network of more than 85 branches across Canada and specialty divisions including Trench Safety and Pump & Power, we have everything you need to get your job done right and on time.
- LinkedIn followers
- 26,277
- People associated on LinkedIn
- 651
- Reported office locations
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- 590 Windmill Rd, Dartmouth, Nova Scotia B3B 1B5, CA
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- Other recorded names
- Cooper Equipment Rentals Limited
- Specialties
- Compact Equipment
- Contractor Supplies
- Industrial Equipment
- Aerial & Heavy Equipment
- Earthmoving Equipment
- Construction Heaters
- Trench Safety Equipment
- and General Tools
- Profile identifies a recruitment agency
- No
Cooper Equipment Rentals is Canada’s leading provider of compact, heavy and aerial rental equipment. With a network of more than 85 branches across Canada and specialty divisions including Trench Safety and Pump & Power, we have everything you need to get your job done right and on time.
| Field | Value |
|---|---|
| Industry | Construction |
| Company size | 1,001-5,000 employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Privately Held |
| Year founded | 1972 |
| Specialties | Compact EquipmentContractor SuppliesIndustrial EquipmentAerial & Heavy EquipmentEarthmoving EquipmentConstruction HeatersTrench Safety Equipmentand General Tools |
| Open jobs on Jobsy | 47 |
| View page |
Build your Career at Cooper Equipment Rentals
We are looking for customer-oriented, motivatedindividuals to join our professional team.
Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.
Why Work with Us? Perks!
- Competitive salary
- Excellent benefit package with premiums paid by the company
- Uniform, safety boots/shoes, safety gear provided
- RRSP Match
- Safety-minded organization
- Stable, year-round employment
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility
What You’ll Be Doing
Duties and Responsibilities:
- Coordinate the ordering, receiving, stocking, transfer, and delivery of parts to ensure technicians and branches have what they need for timely repairs.
- Dispatch field technicians to service calls.
- Maintain shop supplies and monitor inventory levels; process returns, exchanges, and warranty claims as required.
- Open, update, and close work orders, ensuring all documentation is accurate, complete, and properly filed.
- Schedule and track equipment service and maintenance, balancing technician availability with customer and fleet needs.
- Prepare and provide quotes and estimates for repairs and preventative maintenance.
- Communicate with customers and internal teams regarding service timelines, equipment status, and parts availability.
- Match packing slips to receivers and invoices to support efficient accounts payable processing.
- Work closely with the Service and Shop teams to prioritize work orders and minimize equipment downtime.
- Maintain organized records and reports on service schedules, equipment history, and parts usage.
- Support compliance with company policies, warranty processes, and safety standards.
- Contribute to a positive, team-oriented work environment and uphold The Cooper Difference.
What You’ll Bring to the Team
Qualifications and Requirements:
- Minimum of 3 years of experience in customer service, retail, or the construction equipment industry; rental industry experience is an asset.
- High school diploma or equivalent required; post-secondary education in business, logistics, or a related field is an advantage.
- Knowledge of construction or heavy equipment parts, service procedures, and maintenance practices is an asset.
- Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Excellent verbal and written communication skills, with the ability to interact professionally with customers, technicians, and vendors.
- Proficiency with Microsoft Office (Word, Excel, Outlook); experience with service or inventory management systems (Systematics or similar) is an asset.
- Strong problem-solving abilities with attention to detail in order tracking, scheduling, and documentation.
- Ability to work independently and collaboratively in a team environment.
- Flexibility to adapt to shifting priorities and urgent service needs.
- Commitment to workplace safety and adherence to company standards.
- High level of accountability, professionalism, and pride in your work.
#SJ1
Want to learn more about career opportunities at Cooper Equipment Rentals? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.
At Cooper Equipment Rentals, we believe our people are our greatest strength. We are committed to fostering an inclusive, respectful, and accessible workplace where everyone has an equitable opportunity to succeed. If you require an accommodation at any stage of the recruitment process, please let us know. We use AI-assisted technology to support parts of our recruitment process; however, all hiring decisions are made by our team using human judgment.
Pay Range:
$55,000 - $58,000 annuallyLocation:
22 Pacific Avenue Sudbury, ON P3C 3H9Journal
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