First seen by our source: 1 hour ago
Patient Access Representative - Internal Medicine
@ Olathe Health
Pavilion, British Columbia
SIGNALS
Overview
Olathe Health is hiring a full-time Patient Access Representative for Internal Medicine at Olathe Medical Pavilion B. The role greets patients and visitors at outpatient registration, verifies demographic and insurance information, schedules appointments, and collects co-pays. High school diploma or GED and previous related experience are required.
Responsibilities:
- Greet and check in patients and visitors
- Verify and update patient demographic and insurance information
- Schedule and adjust patient appointments
- Answer phones, take messages, and route calls
- Collect co-pays and balance daily payments
Requirements summary:
- High school graduate or GED
- Previous related experience
- Previous healthcare experience preferred
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Olathe Health
| Field | Value |
|---|---|
| Open jobs on Jobsy | 11 |
Job description
Position Title
Patient Access Representative - Internal Medicine
Olathe Medical Pavilion B
Position Summary / Career Interest
Patient Access Representative is responsible for greeting patients and visitors in the numerous outpatient registration areas. The Patient Access Representative is typically the first point of contact for our patients and visitors and customer service skills are monitored for excellence. They are held accountable for obtaining correct patient demographic and insurance information to ensure proper reimbursement is made to the hospital. Financial communication with patients will be handled in a positive and professional manner.
Responsibilities And Essential Job Functions
Full time
Job Requisition ID
R-56060
Important Information For You To Know As You Apply
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Patient Access Representative - Internal Medicine
Olathe Medical Pavilion B
Position Summary / Career Interest
Patient Access Representative is responsible for greeting patients and visitors in the numerous outpatient registration areas. The Patient Access Representative is typically the first point of contact for our patients and visitors and customer service skills are monitored for excellence. They are held accountable for obtaining correct patient demographic and insurance information to ensure proper reimbursement is made to the hospital. Financial communication with patients will be handled in a positive and professional manner.
Responsibilities And Essential Job Functions
- Greets customers in prompt, courteous, and helpful manner.
- Verifies patient information and assures that patient completes and signs appropriate paperwork. Obtains copies of insurance cards, driver license and enters/updates patient demographic and insurance information in computer system both accurately and in timely manner. Compiles and maintains all forms and/or documents in the patient's medical record.
- Maintains appointment scheduling system to include scheduling, coordinating, and adjusting patient appointments appropriate to patient's request, provider schedule, and computerized system capability. Consistently follows "No-Show" procedure. Completes appointment reminder calls.
- Answers telephone promptly, screens calls, takes complete message including all necessary triage information or route/transfers call to appropriate staff member. Efficiently distributes information to nursing and medical support staff, accurately, and in a courteous and timely manner.
- Consistently collects patient co-pay and outstanding account balances.
- Prepares office batches and balances patient payments received at the completion of each workday.
- Serves as liaison between patient and medical support staff. Communicates with insurance company for necessary information regarding referral information and/or assists patient with scheduling specialist appointment and/or testing.
- Checks out patients providing visit specific information and schedules future appointments.
- Maintains clean, orderly front desk and waiting area.
- PARs with PAR/Clinical access to the electronic medical record will timely and accurately enter patient clinical information in the EMR as related to assigned tasks associated with PAR/Clinical access.
- Participates fully as a member of the Patient Centered Medical Home Team.
- Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
- These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
- High School Graduate or GED.
- Previous Related Experience.
- Previous Healthcare Experience.
Full time
Job Requisition ID
R-56060
Important Information For You To Know As You Apply
- The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
- The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [email protected].
- Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
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