Posted 8 days ago
Patient Care Coordinator
@ Resolve Sleep Health
Toronto, Ontario
Overview
Resolve Sleep Health is hiring a permanent full-time Patient Care Coordinator in its Toronto clinic. The role is the front-line contact for patients, covering appointments, referrals, insurance claims, billing and product sales. The posting offers competitive pay with incentives, RRSPs, health and dental benefits and vacation hours.
Responsibilities:
- Welcome patients and guide them through care
- Coordinate appointments and manage referrals
- Educate patients on sleep therapy and equipment
- Handle insurance claims, payments and billing
- Support therapy product sales and resupply
Requirements summary:
- Passion for people and exceptional customer service
- Detail-oriented, quick learner in a busy clinic
- Previous healthcare, administration or customer service experience
- Comfort with EMR and digital tools
- Additional languages an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Perks mentioned | Generous paid time off, Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Resolve Sleep Health
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Let us Resolve your sleep health needs today!
Full company description
Resolve Sleep Health is Canada’s largest independent sleep health network, comprising 120+ clinics nationwide. We specialize in diagnosing and treating sleep disorders such as sleep apnea, insomnia, snoring, and chronic fatigue through evidence-based therapies and advanced technology. Formerly Resolute Health Corporation, our rebrand represents a renewed commitment to innovation, education, and personalized patient care. Our mission is to help Canadians breathe better, sleep deeper, and live healthier lives. We focus on three key outcomes: • Outcomes: Delivering measurable improvements in sleep quality and overall health. • Relief: Helping patients overcome daily challenges caused by sleep disorders. • Empowerment: Providing knowledge, tools, and support for effective sleep health management. Visit ResolveSleep.com to learn more about our brands and connect with a clinic near you.
- LinkedIn followers
- 1,160
- People associated on LinkedIn
- 79
- Reported office locations
- Bedford, Nova Scotia , CA
- Business categories
- Hospital
- Health Care
- Other recorded names
- Resolve Sleep Health
- Specialties
- Sleep Apnea
- Insomnia
- Snoring Solutions
- Chronic Fatigue Management
- CPAP Therapy & Support
- Oral Appliance Therapy
- Oxygen Therapy
- Sleep Health Education
- Virtual Sleep Consultations
- Multilingual Patient Support
- Respiratory Care Support
- Evidence‑Based Sleep Therapies
- Sleep Apnea Screening & Assessment
- Clinic Network Across Canada
- Home Sleep Care Solutions
- Remote Care
- Sleep Health Education & Coaching
- and Personalized Sleep Health Programs
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Resolve Sleep Health is Canada’s largest independent sleep health network, comprising 120+ clinics nationwide. We specialize in diagnosing and treating sleep disorders such as sleep apnea, insomnia, snoring, and chronic fatigue through evidence-based therapies and advanced technology. Formerly Resolute Health Corporation, our rebrand represents a renewed commitment to innovation, education, and personalized patient…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 201-500 employees |
| Headquarters | Bedford, Nova Scotia |
| Organization type | Privately Held |
| Specialties | Sleep ApneaInsomniaSnoring SolutionsChronic Fatigue ManagementCPAP Therapy & SupportOral Appliance TherapyOxygen TherapySleep Health EducationVirtual Sleep ConsultationsMultilingual Patient Support |
| Open jobs on Jobsy | 29 |
| View page |
📍 Location: Toronto, ON | In-Clinic Role
Compensation is competitive and commensurate with experience and professional designation. We offer a comprehensive benefits package and opportunities for professional growth and development.
At Resolve Sleep Health, we believe better sleep leads to better days. Our team is passionate about helping Canadians across the country get the care they need to sleep well and feel their best. As we continue to grow, we're honoured to have been named one of The Globe and Mail's Report on Business Top Growing Companies for 2026.
As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing.
We are currently seeking a permanent full-time Patient Care Coordinator to join our team in Toronto, ON.
Clinic Location: 123 Edward Street Unit #811 Toronto
In this important front-line role, you'll be the first point of contact for patients—setting the tone for a positive, supportive experience from start to finish. You’ll help keep the clinic running smoothly, support our clinical team, and play a key role in delivering excellent care.
What you’ll be doing:
- Welcoming patients and helping them navigate their care journey with friendly, high quality service standards
- Coordinating appointments, managing referrals, and providing administrative support
- Educating patients on sleep therapy assessments, support and equipment
- Handling insurance claims, payments, and billing
- Supporting sales of therapy products and resupply
- Contributing to a clean, organized, and well-functioning clinic environment
- Acting as a role model and ambassador to the company by living our shared Resolve Sleep Health values
What you bring:
- A passion for people and exceptional customer service skills
- Detail-oriented and a quick learner who thrives in a busy clinic
- A team-first mindset and a solutions-focused approach
- Previous experience in healthcare, administration, or customer service
- Comfort with digital tools, including attention to detail and accuracy in EMR systems, documentation and virtual care (training provided)
- Bonus points for additional languages
Why you’ll love working here:
We know our people are the key to our success, so we invest in making Resolve a great place to work, with:
- Competitive pay with incentive opportunities
- RRSP's
- Health & Dental Benefits
- Employee Family Assistance Program
- Wellness + vacation hours
- Employee discounts on products/services
- Professional development & license fee reimbursement
- A supportive, passionate, and fun team culture
This is more than a job — it’s a chance to make a real difference. Apply today at resolvesleep.com
We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Internal applicants have until end of day November 12, 2026 to apply.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.