Posted 3 days ago
Patient Experience Coordinator
@ Skin Vitality Medical Clinic
Richmond Hill, Ontario
Overview
Skin Vitality Medical Clinic is hiring a full-time, in-person Patient Experience Coordinator to be the first point of contact for patients. The role covers reception duties, scheduling, check-in and check-out, and payments, with shifts from 8:00 a.m. to 9:00 p.m. Monday through Friday and up to 6:00 p.m. Saturdays. Competitive hourly pay is stated, and travel between clinics is required.
Responsibilities:
- Welcome and check in patients
- Answer calls and patient inquiries
- Schedule appointments and keep daily operations running
- Process payments and maintain patient records
- Maintain a clean and welcoming clinic
Requirements summary:
- Passion for customer service
- Dependability and attention to detail
- Ability to manage multiple priorities
- Clear professional communication in person, by phone and by email
- Experience in reception, hospitality or healthcare is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: minimal |
| Work setting | Hospital or clinic, Office |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Skin Vitality Medical Clinic
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
HELPING THE MOST PEOPLE LOOK & FEEL BEAUTIFUL IN CANADA PROUDLY SERVING CANADIANS SINCE 1992
Full company description
https://shop.skinvitality.ca Text: 226-210-9139 PH: (226) 210-9533 Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvederm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Fraxel® in Canada. We perform more of these treatments than any other doctors or nurses in the country, consistently achieving natural beautiful results. Serving Canadians since 1992, Skin Vitality has grown from one location and two staff members to fourteen locations and over 200 professionals including 10 Doctors, 40 Nurse Practitioners (NP) and dozens of Registered Nurses (RN) & Registered Practical Nurses (RPN). With more experience & specialized training than any other medical clinic in the country, we provide the best possible outcomes for all our patients. Skin Vitality Medical performs more Botox Cosmetic & Juvederm Injections than 99.9% of all doctors & nurses in Canada. We focus on natural looking results that help you own your look with confidence, style and grace. The founder, Eleanor Welsh, has never wavered from the goal she had when she started her first clinic. Perfection is the enemy, there is no such thing as perfect. The goal is to let go of perfectionism, stop comparing yourself to others and be exactly what you want to be physically, mentally and spiritually.
- LinkedIn followers
- 13,953
- People associated on LinkedIn
- 175
- Reported office locations
- 351 Eglinton Ave W, Toronto, Ontario M5N 1A2, CA
- 125 Lakeshore Rd. E., Mississauga, Ontario L5G 1E5, CA
- 8865 Yonge Street, Richmond Hill, Ontario L4C 6Z1, CA
- 4281 King St. E., Kitchener, Ontario N2P 2E9, CA
- 436 Vansickle Rd, Unit #3, St. Catharines, Ontario, L2S 0A4, CA
- 481 Cornwall Rd, Oakville, Ontario L6J 7S8, CA
- 15 Westney Rd N, #1c, Ajax, Ontario L1T 1P5, CA
- 311 Fruitland Rd, Unit 3, Hamilton, Ontario L8E 5M8, CA
- 595 Fanshawe Park Rd W, Unit F, London, Ontario N6G 5B3, CA
- 1614 Dundas St E, Unit 101, Whitby, Ontario L1N 8Y8, CA
- 5014 New St, Unit 5, Burlington, Ontario L7L 1V1, CA
- 1250 Steeles Ave E, Unit 5B, Milton, Ontario L9T 6R1, CA
- 25 Main St W, Suite 101, Hamilton, Ontario L8P 1H1, CA
- 555 Essa Rd, Unit A0028, Barrie, Ontario L4N 6A9, CA
- Business categories
- Beauty
- Health Care
- Medical
- Beauty & Wellness
- Personal consumer services
- Other recorded names
- Skin Vitality Medical Clinic
- Specialties
- Skin Tightening
- CoolSculpting
- Ideal Protein
- Fraxel
- FotoFacial
- emsculpt
- venus legacy
- prp
- hair restoration
- sculptra
- restylane
- botox
- juvederm
- skin tightening
- fotona
- clear+brilliant
- teosyal
- belkrya
- fillers
- Morpheus8
- and Thread Lift
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
https://shop.skinvitality.ca Text: 226-210-9139 PH: (226) 210-9533 Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvederm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Fraxel® in Canada. We perform more of these treatments than any other doctors or nurses in the country, consistently achieving natural beautiful results. Serving Canadians since 1992, Skin Vitality has grown from one…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Skin TighteningCoolSculptingIdeal ProteinFraxelFotoFacialemsculptvenus legacyprphair restorationsculptra |
| Open jobs on Jobsy | 3 |
| View page |
Patient Experience Coordinator — Skin Vitality Medical Clinic
Bring your customer service experience to a rewarding role in medical aesthetics.
We’re looking for personable, dependable professionals who bring positive energy, take initiative, and know how to make a great first impression.
Be the First Smile Patients See
At Skin Vitality, every exceptional patient experience begins the moment someone walks through our doors.
As a Patient Experience Coordinator, you’ll be a welcoming first point of contact for our patients. Your professionalism and positive energy will set the tone for each visit, helping make the experience seamless, comfortable, and memorable.
If you enjoy connecting with people and thrive in a busy environment, we’d love to meet you.
About Skin Vitality
Skin Vitality Medical Clinic is North America's #1 Provider of Botox, Dermal Fillers, CoolSculpting, Sculptra, DP4 Microneedling, Hair Restoration, EMSELLA, and more. Established in 1992, with 14 clinic locations across Southern Ontario, our growing team of doctors, nurses, and physiotherapists have been helping Canadians look and feel their best for over 30 years.
We offer opportunities to learn, grow, and build a rewarding career alongside experienced clinic and healthcare professionals.
What You’ll Do
- Welcome patients with warmth, enthusiasm, and professionalism.
- Answer incoming calls and respond to patient inquiries with confidence and care.
- Schedule appointments efficiently and help keep daily clinic operations running smoothly.
- Guide patients through check-in and check-out.
- Process payments and maintain accurate patient information.
- Collaborate with physicians, nurses, and clinic teams to support timely appointments.
- Help maintain a clean, organized, and welcoming clinic environment.
- Build relationships by making every patient feel valued and cared for.
What You’ll Bring
- A passion for customer service and helping people.
- A positive attitude and strong work ethic.
- Dependability, organization, and attention to detail.
- The ability to manage multiple priorities in a fast-paced environment.
- Clear, professional communication in person, over the phone, and by email.
- A willingness to learn and contribute to a collaborative team.
- Pride in creating an outstanding first impression.
Experience
Experience in reception, hospitality, luxury retail, hotels, medical or dental clinics, spas, salons, or other customer service roles is an asset.
We provide training on our systems and processes. We’re looking for people who bring warmth, initiative, and a commitment to delivering an exceptional patient experience.
Why You’ll Love Working Here
- Competitive hourly compensation.
- Comprehensive training and ongoing professional development.
- Career advancement opportunities across our organization.
- A supportive, collaborative team environment.
- Treatment benefits: Complimentary or heavily discounted aesthetic treatments, subject to clinical eligibility.
- Additional perks: Employee skincare pricing and opportunities to learn about treatments.
- The satisfaction of helping patients look and feel their best.
Availability
This is a full-time, in-person position.
Applicants must:
- Be available for shifts between 8:00 a.m. and 9:00 p.m., Monday through Friday, and up to 6:00 p.m. on Saturdays.
- Be comfortable travelling to our Richmond Hill and Toronto Clinics as business needs require.
Ready to Join Our Team?
If you're passionate about people, love creating exceptional experiences, and want to build your career with an industry leader, we'd love to hear from you.
Apply today to join Skin Vitality Medical Clinic.
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