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Patient Service Associate (Edmonton, AB)

@ Ashfield Healthcare Canada Inc

Edmonton, Alberta

Full-time
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Overview

Ashfield Healthcare Canada Inc is hiring a full-time Patient Service Associate in Edmonton, AB, for a field role that visits physicians, nurses and allied health professionals in an assigned territory. The work involves in-person or virtual product representation, territory route planning and ongoing training. Salary is $45,000 to $50,000 plus bonus and car allowance.

Responsibilities:

  • Visit physicians, nurses and allied HCPs in assigned territory
  • Present approved product features, benefits and safety information
  • Develop territory routing plans to maximize clinic reach
  • Complete required and ongoing training
  • Follow the Innovative Medicines Canada Code and client conduct standards

Requirements summary:

  • Post-secondary education preferred
  • Excellent interpersonal and presentation skills
  • Proven ability to communicate professionally
  • Proficiency in Microsoft Office and Outlook, above-average Excel
  • Valid driver's licence and available vehicle

Tools & skills

Benefits mentioned

Health insurance
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-09-26
First seen by our source
2026-10-08
Source record updated
2026-10-29

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentSales
Hours per week40 (estimated)
Travelground: moderate
Work settingClient sites, Vehicle, Office
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Driver’s licencerequired, own vehicle
EducationCollege diploma (preferred)
Perks mentionedPerformance bonus, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Ashfield Healthcare Canada Inc

FieldValue
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Job description

Patient Services Associate (Edmonton, AB)

Inizio is seeking a Patient Services Associate who is passionate about working with physicians and nurses every day to help improve patients’ lives.


Patient Service Associate Inizio Engage Canada is seeking a Patient Service Associate (PSA) that is to see physicians, nurses, and allied HCPs everyday, focusing on how to help improve the lives of patients. The PSA needs to connect with various Health Care professionals by bringing them and their patients the medicines, knowledge and support they need in their assigned Territory.

The PSA is a field role that will be reporting to the Associate Manager, Inizio Engage Canada.

Key Objectives:

  • Travel within assigned territory to represent the client product(s) in person or virtual (as needed by the program) to health care providers, effectively communicating the most up-to-date, approved messaging about the product’s features, benefits for the patients, clinical benefits and safety information.
  • Develop territory routing plans to maximize business and increase awareness clients’ patient services/tools with a holistic approach to the clinic (total office call and networking).
  • Attend and complete all required and ongoing training in due time.
  • Adhere to the Innovative Medicines Canada Code of Ethical Practices and regulatory requirements under applicable law including PAAB requirements as appropriate.
  • Adhere to clients and Inizio Code of Conduct


Job Holder Specification:

  • Education: Post-secondary education (college, university, or equivalent) preferred but not required.
  • Patient Focused mindset
  • Highly organized
  • Team player
  • Dynamic, enthusiastic, and passionate individual.
  • Strong work ethic.
  • Proven track record of success (winning performance with a service
  • mindset)
  • Excellent interpersonal and presentation skills.
  • Proven ability to communicate a message in an articulate & professional manner.
  • Strong Computer literacy: Proficient with Microsoft Office and Outlook; above average excel skills
  • Valid driver’s license and available vehicle


Our Benefits:

  • Break paid between Christmas and New Years
  • Health Benefits as of day 1 of employment
  • Length of Service Awards
  • Quarterly Star Awards
  • Yearly Inizio Circle of Excellence Awards
  • Referral bonus
  • Library of online training courses

Salary range: 45k to 50k + Bonus + car allowance


About Inizio Engage :

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.


To learn more about Inizio Engage, visit us at: https://inizio.health/


Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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