First seen by our source: 4 hours ago
People Operations Generalist
@ Covenant House Toronto
Toronto, Ontario
Overview
Covenant House Toronto is hiring a People Operations Generalist for a permanent, full-time, hybrid role in downtown Toronto, paying $57,000 to $70,000 per year. The role covers HR administration, payroll and benefits, HRIS, compliance, leave case management and offboarding for a youth-serving agency. Applications close November 5, 2026, and agencies and phone calls are not accepted.
Responsibilities:
- Maintain employee records, contracts and personnel files
- Administer group health and RRSP benefits enrolment and changes
- Case manage STD, LTD, parental and ESA leaves
- Maintain HRIS data integrity and generate reports
- Monitor regulatory changes and update policy manual
Requirements summary:
- 3 to 5+ years of HR operations, payroll or HRIS experience
- Post-secondary education in HR, business administration or related field
- Strong HRIS and payroll platform experience (e.g. Payworks)
- Advanced Microsoft Excel and reporting skills
- CHRP or CHRL designation is an asset
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Human resources |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Licences & certifications | CHRP, CHRL |
| Encouraged to apply | Indigenous peoples, Racialized people, 2SLGBTQ+, People with disabilities |
| Education | College diploma (preferred), Bachelor’s degree (preferred) |
| Fields of study | Human Resources, Business Administration |
| Perks mentioned | Tuition support, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Covenant House Toronto
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of 24-7 services to more than 300 young people each day. As a national leader, we educate and advocate for long-term change to improve the lives of vulnerable youth. This includes influencing public policy, leading awareness and prevention programs and continually building and sharing our knowledge. As a learning organization, we strive for excellence and programs with impact. More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer housing options, health and well-being support, training and skill development, and ongoing care once youth move into the community. Thanks to our donors, who contribute almost 80 per cent of our $33-million annual operating budget, we are able to deliver these comprehensive programs and services. Since 1982, Covenant House has supported more than 100,000 young people.
- LinkedIn followers
- 19,227
- People associated on LinkedIn
- 277
- Reported office locations
- 20 Gerrard Street East, Toronto, Ontario M5B 2P3, CA
- Other recorded names
- Covenant House Toronto
- Specialties
- Crisis Care
- Job Training
- Outreach
- In-House High School
- Longer Term Residence
- Runaway Prevention
- and Anti-trafficking
- Profile identifies a recruitment agency
- No
Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of 24-7 services to more than 300 young people each day. As a national leader, we educate and advocate for long-term change to improve the lives of vulnerable youth. This includes influencing public policy, leading awareness and…
| Field | Value |
|---|---|
| Industry | Non-profit Organizations |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Nonprofit |
| Specialties | Crisis CareJob TrainingOutreachIn-House High SchoolLonger Term ResidenceRunaway Preventionand Anti-trafficking |
| Open jobs on Jobsy | 12 |
| View page |
Hybrid, Downtown Toronto
Permanent, Full Time
Level 7
$57,000.00 - $70,000.00 per year
About Covenant House Toronto
Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.
More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.
For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.
Purpose of Position:
The People & Culture (P&C) Generalist plays a critical role in ensuring the accuracy, compliance, and efficiency of core HR systems and processes. This role supports many business partners include finance, payroll, operations and youth-facing roles. Supporting payroll, benefits administration, HRIS, and regulatory compliance while maintaining high standards of data integrity. This role will support staff from an educational lens of benefits, entitlements and front-end user functionality.
This role works collaboratively with P&C Employee Experience Specialist to ensure all areas such as training, policy communications, systems support and KPIs are effective and efficient. This role prioritizes systems functionality, compliance, payroll, reporting, administration and employee process improvements and knowledge of systems.
Key Responsibilities
HR Administration
- Maintain accurate employee records including contracts, job changes, and employment documentation
- Administer benefits enrollment and changes for Group Health and RRSP
- Ensure all personnel files are complete and audit-ready
- Track KPIs and provide input and recommendations on improvements
- Work closely with payroll to ensure all changes and systems efficiencies are up to date
- Conduct audits related to payroll and benefits administration
- Meet with employees to discuss enrolment options and education
- Work with vendors to schedule benefits and RRSP education sessions and monitor progress through quarterly reporting
- Case Management of STD, LTD, Parental and ESA statutory leaves
- Conduct all year end processes including vacation, merit increases and entitlement allocations
- Monitor regulatory changes and ensure organizational compliance
- Maintain HR documentation and records in accordance with legal requirements
- Maintain Policy and Procedure Manual with updated legislation changes and organization education of changes to all staff
- Maintain HRIS systems and ensure data integrity
- Generate reports and analytics to support leadership decision-making
- Identify and implement process improvements within HR systems
- Support training initiatives of systems, benefits and additional trainings as required
- Review and audit new hire documentation for accuracy and compliance
- Process new hire data within systems
- Manage case management activities through full life cycle (start to end of leave)
- Maintain tracking tools and KPIs for employee relations matters
- Intake employee concerns as required and support conflict resolution initiatives with staff and leadership
- Conduct return to work and accommodation meetings
- Support all WSIB functions
- Support in fact-finding and intake should an internal investigation be initiated
- Support performance management cycles (system setup, tracking, reporting) including annual evaluation processes and coaching
- Organize documentation and maintain structured records
- Support process improvement initiatives for annual evaluation process
- Manage termination processes and documentation
- Ensure compliance with offboarding procedures
- Track and report exit data
- Conduct exit interviews
- Lead HR projects as assigned
- Support employee engagement initiatives
- Support training initiatives including monitoring KPIs, expenses, gaps and effectiveness
- Lead any systems implementations and changes including change management support
Education & Experience
- Post-secondary education in Human Resources, Business Administration, or related field
- CHRP/CHRL designation (or working toward) is considered an asset
- 3–5+ years of HR experience, with a strong focus on HR operations, payroll, or HRIS
- Experience supporting compliance and audits in a regulated environment
- Strong experience with HRIS systems and payroll platforms (e.g., Payworks or equivalent)
- Advanced proficiency in Microsoft Excel and reporting tools
- Strong data management and auditing capabilities
- Exceptional attention to detail and accuracy
- Strong analytical and problem-solving skills
- High level of discretion and confidentiality
- Process-driven with strong organizational skills
- Ability to manage multiple priorities and deadlines independently
- Meaningful work.
- Competitive compensation.
- Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.
- Employee perks which include discounts on gym membership, city bike rentals and more.
At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process
Please visit our careers page to see more job opportunities.
Please visit our careers page to see more job opportunities.
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