Posted 24 months ago
Permanent Part-Time Patient Services Assistant - Windsor & Sarnia (Float)
@ Ontario Health atHome
Sarnia, Ontario
Overview
Ontario Health atHome is hiring a permanent part-time Patient Services Assistant for its Windsor site, with a float role covering Sarnia as well. The role provides administrative support to Care Coordinators, handling referrals, patient records and high call volumes. Shifts are seven hours between 8:00am and 8:00pm, with up to three weekends out of six, and the posted pay is $24.82 to $28.26 per hour.
Pay:
$24.82–$28.26 an hour
Responsibilities:
- Provide administrative support to Care Coordinators
- Process new referrals and orders for services, supplies and equipment
- Maintain confidential patient records and enter data
- Answer high volumes of telephone inquiries and refer callers
Requirements summary:
- Grade 12 diploma (minimum)
- 2+ years of related office experience
- Accurate keyboarding and data-entry skills
- Proficiency with database software, MS Word and Excel
- Flexibility to work days, evenings and weekends
- Mandatory COVID-19 vaccination policy
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2024-11-06
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Administrative |
| Experience | 2+ years |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: minimal |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required), College diploma (preferred) |
| Fields of study | health or social services, business/office administration |
| Perks mentioned | Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Ontario Health atHome
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
We are here to help. Ontario Health atHome coordinates in-home and community-based care for thousands of patients across the province every day. We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process. We collaborate with primary care providers, hospitals, Ontario Health Teams and many other health system partners to support high-quality, integrated care planning and delivery. Call 310-2222 (no area code is required). Nous sommes là pour aider. Chaque jour, Santé à domicile Ontario coordonne les soins offerts à domicile et en milieu communautaire à des milliers de patients, partout dans la province. En effet, nous évaluons les besoins des patients en matière de soins de santé et nous leur fournissons des services à domicile et en milieu communautaire pour favoriser leur santé et leur bien‑être. Nous dirigeons également les patients vers d’autres services communautaires, et nous gérons le processus de placement en foyer de soins de longue durée de l’Ontario. Nous collaborons avec les fournisseurs de soins primaires, les hôpitaux, les équipes Santé Ontario ainsi que de nombreux autres partenaires du système de soins de santé afin d’assurer la planification et la prestation de soins intégrés et de haute qualité. Composez le 310-2222 (aucun indicatif régional n’est requis).
- LinkedIn followers
- 53,551
- People associated on LinkedIn
- 3,668
- Business categories
- Health Care
- Assisted Living
- Home Health Care
- Other recorded names
- Local Health Integration Network
- Services de soutien à domicile et en milieu communautaire
- Ontario Health atHome
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are here to help. Ontario Health atHome coordinates in-home and community-based care for thousands of patients across the province every day. We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process. We collaborate with primary…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 5,001-10,000 employees |
| Organization type | Government Agency |
| Open jobs on Jobsy | 67 |
| View page |
Job Description
Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.
As a Patient Services Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.
By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
What will you do?
- Provide administrative support services to Care Coordinators
- Process new referrals, and orders for services, supplies and equipment
- Process and assist in managing confidential patient records
- Enter, update and maintain a high volume of patient data in the electronic database
- Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
- Provide back-up support to other positions, as required
What must you have?
- A Grade 12 diploma (minimum)
- 2+ years’ related office experience
- Accurate keyboarding/data-entry skills
- Proficient with database software, MS Word and Excel, and other applications in a Windows environment
- Excellent organizational skills and ability to work with minimal supervision
- Advanced multi-tasking skills, with the ability to meet performance and service goals
- Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds
- Excellent oral and written communication skills, including strong listening skills
- Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date
What would give you the edge?
- A college diploma in the health or social services field, or business/office administration
- Familiarity with medical terminology, and office administrative procedures/concepts
- Knowledge of services provided by Ontario Health atHome
- Ability to speak French or another second language
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- $24.82/hr - $28.26/hr
Anticipated Start Date: November 16, 2026
Hours of work: Seven hour shifts - between the hours of 8:00am and 8:00pm (The successful applicant may be required to work a maximum of three weekends out of six in a posted schedule)
Status: Part-Time
Site: Windsor
Posting Expiry: Ongoing recruitment
Patient Services Assistants are unionized positions.
Who we are
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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