Pricing & Contracts Operations Administrator

Pricing & Contract Operations Administrator

Laval, Quebec, Canada

Full-time / Contract 1 year – Hybrid, onsite at least 3 days per week

Why Billennium?

We are a global technology company providing IT services and digital solutions to clients around the world. Headquartered in Poland, with offices in Canada, Malaysia, Germany, Switzerland and India, we bring together over 1,700 professionals who share one mission -to harness technology and innovation to make the world run better. At the heart of Billennium is our vibrant and people-centric culture, where everyone’s potential matters. We embrace diversity, inclusion, and flexibility, empowering our employees to grow and thrive.

Our values - captured by the acronym TIGER - define who we are and how we work: Trust, Innovation, Growth, Energy, Responsibility – guide us in everything we do

Role Overview:

We are seeking a detail-oriented Pricing & Contract Operations Administrator to provide administrative, operational, and data support across pricing, reporting, and contract lifecycle management. You will support Contract Leads, Sales, Marketing, and Finance through pricing updates, master data maintenance, reporting, and contract administration. This role also involves system support, documentation, compliance, and cross-functional coordination to ensure smooth commercial operations.

Key Responsibilities:

- Pricing Administration: Track and process daily pricing updates across business units and support global and regional initiatives.

- Reporting & Compliance: Prepare sales and compliance reports based on contractual obligations, revenue targets, and organizational KPIs.

- Master Data & Systems: Maintain records and process data in Master Data Management (MDM), SAP customer accounts (Sold-to creations), and Contract E-Service platforms.

- Proposal & RFP Support: Track forms and maintain standard corporate agreement documentation.

- Product & Pricing Updates: Coordinate product Phase IN/OUT substitutions with Marketing, process mass product terminations in reagent contracts, and upload mass product price updates into SAP.

- KPI Reporting: Prepare and distribute weekly, bi-weekly, and monthly KPI reports and operational summaries.

- User Support: Respond to routine inquiries and provide basic system troubleshooting for Contract Leads, Account Executives, and Sales teams while supporting contracting policy compliance.

- Training & Onboarding: Coordinate schedules and provide administrative support for training sessions and onboarding of Account Executives and new system users.

- Documentation: Update, format, and archive Standard Operating Procedures (SOPs), user guides, and compliance documentation.

Required Skills and Qualifications:

- Undergraduate degree in Business Administration, Commerce, Finance, Economics, or a related field, or equivalent practical administrative experience.

- 5+ years of relevant experience in business administration, commercial operations, or finance, including at least 5 years in data processing, data entry, and system support.

- Professional experience in pricing administration, commercial operations, or financial tracking.

- Working knowledge of SAP/PAM, Master Data Management (MDM), and ERP/CRM data processing.

- Proficiency in Tableau, Microsoft Excel, and document management applications.

- Strong attention to detail and organizational skills, with the ability to manage multiple administrative responsibilities.

- Clear communication and interpersonal skills, with a service-oriented and collaborative approach.

- Ability to manage competing priorities, meet tight deadlines, and maintain accuracy under pressure.

- Bilingual in French and English, both written and spoken.

- Must be able to work onsite at the Laval office at least 3 days per week.

Preferred Skills (Nice to Have):

- Experience in the pharmaceutical, diagnostics, or healthcare industry.

- Active membership in a professional accounting association (CPA).

- Experience working in an agile or networked corporate environment.

BENEFITS:

• RRSP
• Healthcare/Dental
• Wellness Benefit
• Paid Vacation Days
• Professional development – continuous learning opportunities and internal mobility.
• Comprehensive benefits – enjoy *Udemy for Business* and *Worksmile* platform.
• Flexibility – adaptable working hours and remote/hybrid work options.
• Innovative environment** – be part of a forward-thinking, growth-oriented workplace.
• Team-building traditions – including our annual company event..

*Please note that we may use automated tools, including artificial intelligence, to support the initial screening of applications. These tools assist our recruitment team, and all final hiring decisions are made by people*.