Posted 2 months ago
Principal Product Manager
@ MaintainX (An Autodesk Company)
Toronto, Ontario
Overview
MaintainX, an Autodesk company, is hiring a Principal Product Manager to own LLMX, its internal AI platform for runtime, orchestration, evaluation and observability. The role is hybrid from San Francisco or Toronto and is full-time. The work covers the platform roadmap, evaluation infrastructure and build-versus-buy decisions for models and infrastructure.
Pay:
$142,000–$208,000 a year
Responsibilities:
- Own the LLMX AI platform roadmap end to end
- Define platform primitives for agentic features
- Own evaluation infrastructure and agent gating
- Anticipate upcoming agentic feature needs across product teams
- Shape build, buy and integrate decisions for models and infrastructure
Requirements summary:
- 10+ years in product management
- Experience in AI platform, ML infrastructure or developer platform roles
- Shipped production AI services used by other teams
- Informed views on models, RAG and agentic architectures
- Commercial instinct linking platform investment to enterprise outcomes
- Data-driven, with metrics and evals
Tools & skills
Source and dates
Employer career site / ATS feed · ashby
- Employer posting date
- 2026-09-17
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Software development |
| Experience | 10+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Retirement plan, Performance bonus, Stock or equity |
Summary and details written by AI from the posting; the employer’s posting is the authority.
MaintainX (An Autodesk Company)
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Manage your maintenance and operations without the paper stacks.
Full company description
MaintainX is a technology company pioneering a next-generation approach to maintenance and asset management. We empower maintenance professionals to reduce unplanned equipment downtime and boost production capacity. Leveraging AI to connect asset and work intelligence data, we provide real-time insights that drive proactive maintenance and operational excellence for over 13K customers across physical asset-driven industries. If you’re looking for an AI-enabled CMMS solution that’s easy to use and implement, look no further. The MaintainX platform manages millions of work orders and assets, and is used by more than 500K frontline professionals globally. We help customers reduce unplanned downtime and increase asset availability, while meeting complex compliance needs and keeping workers safe. Ready to ditch the clipboard? Here's what we can help your team digitize: -Maintenance Work Orders -Preventive Maintenance -Safety Procedures -Safety and Environmental Audits -Multi-site Reporting -IoT & ERP Integrations -Auditing/Inspection Workflows -Training Checklists -Parts Order Management & Vendor Connections We’re proud to serve some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, and many more. To learn more, please visit www.maintainx.com
- LinkedIn followers
- 56,537
- People associated on LinkedIn
- 941
- Reported office locations
- San Francisco, California 94105, US
- Business categories
- Software
- Predictive Analytics
- SaaS
- Asset Management
- Enterprise Software
- Facility Management
- B2B
- Cloud Computing
- Mobile
- Information Technology
- Collaboration
- Industrial
- Industrial Automation
- Artificial Intelligence (AI)
- Other recorded names
- MaintainX
- MaintainX (An Autodesk Company)
- Specialties
- maintenance software
- cmms
- work order management
- mobile maintenance manager
- preventative maintenance
- inspection checklists
- safety checklists
- mobile cmms
- maintenance manager
- facility manager
- digital procedures
- EHS checklists
- manufacturing operations
- Enterprise Asset Management
- Plant Operations
- and Connected Worker Platform
- Profile identifies a recruitment agency
- No
- Reported total investment
- 253,800,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
MaintainX is a technology company pioneering a next-generation approach to maintenance and asset management. We empower maintenance professionals to reduce unplanned equipment downtime and boost production capacity. Leveraging AI to connect asset and work intelligence data, we provide real-time insights that drive proactive maintenance and operational excellence for over 13K customers across physical asset-driven…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 501-1,000 employees |
| Headquarters | San Francisco, California |
| Organization type | Privately Held |
| Year founded | 2018 |
| Specialties | maintenance softwarecmmswork order managementmobile maintenance managerpreventative maintenanceinspection checklistssafety checklistsmobile cmmsmaintenance managerfacility manager |
| Open jobs on Jobsy | 102 |
| View page |
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 15,000 customers, including McDonalds, Michaels, Cintas, Redimix, and U.S. LBM, use MaintainX to cut unplanned downtime and run better operations, across 16 million managed assets and 92 million completed work orders.
In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.
The Role
We're hiring a Staff Product Manager to own LLMX, MaintainX's internal AI Platform: the runtime, orchestration, evaluation, and observability layer that every product team builds their AI features on. This is one of the highest-leverage seats in the company. Every agent, every AI-powered workflow, and every intelligent capability we ship depends on decisions you make. We're looking for a rare combination of genuine technical depth in AI systems mixed with a commercial instinct anchored in curiosity.
This is a hybrid role based out of either our San Francisco or Toronto office.
What you'll do
Own the LLMX roadmap end to end, and drive adoption and quality against metrics like time-to-first-integration, eval coverage, latency, and cost.
Define the platform primitives, including routing agents, skill orchestration, human-in-the-loop workflows, agent memory, conversation compaction, and the app-wide conversational interface, that make MaintainX's next generation of agentic features possible.
Own the platform's evaluation infrastructure, including online eval monitoring, dataset promotion, and agent gating, so quality scales as the number of production agents grows.
Work proactively across MaintainX's entire product organization to identify what upcoming agentic features will need, before those needs become blockers, including demand that's still nascent.
Shape build vs. buy vs. integrate decisions for models, providers, and infrastructure, staying ahead of the state of the art in LLMs and agentic AI.
About you
10+ years in product management, with meaningful experience in AI platform, ML infrastructure, or developer platform roles.
You've shipped production AI services that other teams built on, and you know what it takes to earn and keep their trust.
Real, informed opinions on model selection, RAG vs. fine-tuning trade-offs, agentic architectures, evaluation frameworks, and latency/cost optimization.
Comfortable serving two customers at once: the internal teams building on your platform, and the enterprise buyers whose outcomes depend on it.
Strong commercial instinct, connecting platform investment to enterprise differentiation, competitive positioning, and deal cycles.
A real system for staying current in LLMs and agentic AI, and the discipline to apply it without chasing every new release.
Data-driven by default: you define success in metrics, instrument your platform, and use evals to make quality visible at scale
Nice to have: experience in industrial operations or asset management.
Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.
Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.
Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging. More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.
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