Posted 10 days ago
Product Implementation Manager
@ Wärtsilä
Vancouver, British Columbia
Overview
Wärtsilä is hiring a Product Implementation Manager in Vancouver to configure, onboard and train customers on its Port Management Information System (PMIS). The role is full-time and permanent, with salary of $91,776 to $135,363 CAD for BC and ON applicants, and requires 3-7 years of enterprise software implementation or configuration experience with international travel as needed.
Responsibilities:
- Configure PMIS functionality for customers globally
- Define master data, business rules and user roles with customers
- Conduct workshops, demonstrations and user training
- Support UAT, go-live and customer handover
- Maintain configuration records and training materials
Requirements summary:
- 3-7 years of enterprise software implementation or configuration experience
- Strong communication, customer engagement and training skills
- Understanding of business processes, system testing and data management
- Willingness to travel internationally
- Port operations or maritime experience is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: moderate |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wärtsilä
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Shaping the decarbonisation of marine and energy
Full company description
We are a global leader in innovative technologies and services shaping the decarbonisation of marine and energy. With approximately 6.9 billion euros in sales and 18,000 employees across 78 countries, the Wärtsilä strategy focuses on helping customers to continuously improve their environmental and economic performance. Wärtsilä is listed on Nasdaq Helsinki.
- LinkedIn followers
- 539,418
- People associated on LinkedIn
- 16,336
- Reported office locations
- Hiililaiturinkuja 2, Helsinki, Southern Finland 00180, FI
- Business categories
- Analytics
- Electronics
- Energy
- Industrial
- Information Technology
- Machinery Manufacturing
- Marine Technology
- Marine Transportation
- Network Hardware
- Product Design
- Renewable Energy
- Manufacturing
- Other recorded names
- Wärtsilä
- Specialties
- High efficiency & low emission levels
- Lifecycle power solutions and services
- Environmental solutions
- Energy solutions
- Marine
- Digital Transformation
- LNG
- Gas-based technology
- Sustainable solutions
- Energy efficiency
- Services
- Marine Solutions
- and Energy storage
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are a global leader in innovative technologies and services shaping the decarbonisation of marine and energy. With approximately 6.9 billion euros in sales and 18,000 employees across 78 countries, the Wärtsilä strategy focuses on helping customers to continuously improve their environmental and economic performance. Wärtsilä is listed on Nasdaq Helsinki.
| Field | Value |
|---|---|
| Industry | Industrial Machinery Manufacturing |
| Company size | 10,001+ employees |
| Headquarters | Helsinki, Southern Finland |
| Organization type | Public Company |
| Year founded | 1834 |
| Specialties | High efficiency & low emission levelsLifecycle power solutions and servicesEnvironmental solutionsEnergy solutionsMarineDigital TransformationLNGGas-based technologySustainable solutionsEnergy efficiency |
| Open jobs on Jobsy | 1 |
| View page |
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
Product Implementation Manager - Digital Port Solutions
Location: Vancouver, BC, Canada
Employment Type: Full-time, Permanent
Department: Digital Port Solutions
Role Summary
We are looking for a hands-on Product Implementation Manager to lead the functional configuration, customer onboarding, and training of our Port Management Information System (PMIS) for customers globally.
The role combines software configuration, business process understanding, and direct customer engagement to ensure successful implementation and adoption of our solutions.
Key Responsibilities
Lead the functional configuration and implementation of PMIS solutions for customers globally.
Configure out-of-the-box functionality, including vessel management, port calls, berth planning, marine services, operational workflows, notifications, and reporting.
Work with customers to define master data, business rules, user roles, permissions, and operational settings.
Ensure system configurations align with agreed business requirements and established product capabilities.
Identify opportunities to meet customer requirements through standard functionality rather than custom development.
Conduct customer workshops, product demonstrations, and hands-on user training.
Support User Acceptance Testing (UAT), go-live activities, and customer handover.
Maintain accurate configuration records, implementation checklists, training materials, and supporting documentation.
Collaborate with Business Analysts, Project Managers, and technical teams to ensure successful project delivery.
Required Qualifications & Experience
3-7 years of experience in enterprise software implementation, functional consulting, business analysis, or application configuration.
Experience configuring software solutions and translating customer requirements into functional system setups.
Strong communication, customer engagement, and training skills.
Ability to independently manage implementation activities and work with multiple customers.
Understanding of business processes, system testing, and data management.
Willingness to travel internationally when required.
Preferred Qualifications
Experience with PMIS, PCS, port operations, maritime logistics, or transportation management systems.
Knowledge of vessel movements, berth planning, pilotage, towage, or marine services.
Experience with SQL, Jira, system integrations, or data migration.
Business Analysis certification (CBAP, CCBA, PMI-PBA) or equivalent.
Ideal Candidate
We are looking for a practical, customer-focused implementation professional who enjoys working directly with users, understands operational workflows, and can confidently configure enterprise software, solve problems, and train customers.
We value hands-on implementation experience, initiative, and the ability to make standard software work effectively for customers over purely theoretical project management knowledge.
And perhaps the most important qualification: a positive attitude! 😊
We have a great team, interesting projects, and plenty of expertise to share. We can teach you our products, port operations, and technical details - but enthusiasm, curiosity, teamwork, and a willingness to learn are what really matter!
Last application date: 10/11/2026
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
For applicants that reside in BC/ON, the annual salary wage range is $91.776 CAD - $ 135.363 CAD.
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education, individual skill set, level of experience applicable to the role they are being offered and consideration of internal equity.
Wartsila Canada offers a generous benefit package for eligible permanent roles, including but not limited to; extended medical & dental coverage, RRSP matching (employer contribution up to 7% of salary), 4 weeks of vacation (increases based on years of service with Wartsila) and 5 paid personal days per year.
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