Product Specialist (QC) - 12 month contract

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum,
• Pay-for-performance and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

• Collaborate with stakeholders to ensure development, implementation, and continued improvement of insurance products
• Participate in development of product, policy wording/insurance materials, distribution channels and marketing plans
• Act as project leader, for small projects, and monitor execution of project activities to meet implementation schedules; maintain detailed documentation
• Gather and maintain competitive and market intelligence materials
• Act as SME in Insurance products and services primarily for the lines of business, acting as key point of contact
• Analyze industry trends as they relate to Insurance products and services
• Conduct needs analysis to identify/analyze key target markets, local marketing initiatives and any ad hoc or niche marketing opportunity/requirements
• Create product roadmap
• Coordinate and assist end-to-end implementation for approved product initiatives
• Assist with formal presentations to business units, key stakeholders, Insurer(s) and/or Echelon management
• Research and identify opportunities to increase awareness of products/ services, including participation in industry events
• Develop and maintain an effective communication process in conjunction with various departments, including up-dated product information on intranet, internet, and broker portal/resource site
• Provide support and assistance to members utilizing Echelon products and tools, primarily for the various lines of business
• Conduct sales, marketing, product health monitoring, financial reporting and analysis on an ongoing basis and provide results to Product Manager, Insurer(s) and key stakeholders
• Responsible for maintaining reports, invoices, product health dashboards and financial reports
• Provide underwriting direction, guidelines, and interpretation
• Assist in developing and delivery of information for training and production to home office and external distribution
• Provide direction to vendors providing Echelon products and tools, such as Telematics

Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

• Bachelor's Degree or Diploma in quantitative field, or Insurance
• 5 years related experience
• Knowledge of P&C insurance and regulatory environment
• Ability to plan, organize and manage several projects at one time
• Proficient in data analysis and visualization tools (Excel, Tableau, Power BI)
• Strong communication, presentation, and interpersonal skills to explain complex concepts in simple manner
• CIP (Chartered Insurance Professional) Designation preferred

Internal applicants are asked to formally express their interest by applying online no later than 10 business days after the position being posted.

We may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.