Production Technician

Company Description

Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across the following domains: border security, civil identity, driver licence/identification and vehicle information, excise control, currency, lotteries and charitable gaming.

Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We seek long-term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a defined contribution pension plan with company matching.

Job Description

Job Title: Production Technician

Job Type: Permanent, Full-time

Job Location: 145 Richmond Road, Ottawa ON

Work Model: On-site

Shift Structure: Fixed 3x12-hour shift schedule - Front-End/Back-End Days and Nights from 7 to 7 (current structure, subject to future change)

Job Status: Existing Vacancy

Position Summary

As a Production Technician at CBN, you will maintain and improve automated manufacturing equipment in a secure, technology-driven facility. Your responsibilities will be to diagnose failures, prevent recurrences, and drive improvement across machines, processes, maintenance practices, and spare-parts readiness.

Responsibilities

• Troubleshoot mechanical, electrical, pneumatic, control, computer, and vision-system faults.
• Perform preventive and corrective maintenance, calibrations, inspections, and equipment checks.
• Conduct root-cause analysis on recurring failures and implement lasting corrective actions.
• Improve equipment reliability, workflows, tooling, maintenance methods, and operator experience.
• Support setup, testing, changeovers, start-ups, upgrades, and commissioning activities.
• Maintain accurate work records, troubleshooting guides, and technical documentation.
• Manage critical spare-parts identification, planning, and inventory accuracy.
• Partner with production, quality, engineering, IS, and vendors to resolve equipment issues.
• Monitor trends and recommend process improvements to safety, quality, throughput, and waste.

Qualifications

Mandatory Requirements

• Legally eligible to work in Canada
• Able to obtain Government of Canada Secret security clearance
• Fluent in English (speak, read, write)
• Able to stand/work on feet for prolonged periods; work in tight/restricted spaces
• Able to work all shifts and overtime (paid) as required
• Able to work an on-call rotation (future possibility)
• Able to travel approx. 1-2 weeks/year (on average)

Minimum Qualifications

• College diploma in Manufacturing/Mechatronics/Automation/Robotics/Engineering or equivalent additional years of relevant professional experience or apprenticeship

• Knowledge of:
  • Mechanical or electro-mechanical troubleshooting
  • Automation, sensors, drives, controls, or vision systems
  • Pneumatic and industrial electrical fundamentals
  • Computer hardware, software interfaces, or networking
  • Root-cause analysis and process improvement
  • 3D mechanical design for equipment and process improvements
  • Microsoft O365 software suite (Outlook, Word, Excel, Teams, SharePoint)

Preferred Qualifications

• 3-5 years of experience in a technical/maintenance position in a manufacturing environment
• Experience maintaining, automating or commissioning production equipment/systems
• Experience with laser engravers or automated vision inspection systems

Additional Information

Equal Opportunity Statement

Our organization is committed to employment equity and diversity in the workplace. We actively encourage applications from women, Indigenous Peoples, persons with disabilities, members of visible minorities, and LGBTQ2+ individuals.

We are dedicated to removing barriers and fostering an inclusive workplace that reflects society and we are committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation at any stage of the hiring process, please contact us at [email protected] so that appropriate arrangements can be made.

AI Use in Recruitment Statement

As part of our commitment to transparency and fairness in hiring, we disclose that artificial intelligence (AI) tools may be used at certain stages of our recruitment process. These tools assist in tasks such as resume screening, candidate matching, and interview scheduling. All AI-assisted decisions are subject to human oversight to ensure fairness, accuracy, and compliance with applicable laws.

We are committed to the responsible, transparent, and accountable use of AI, in alignment with Ontario’s Responsible Use of Artificial Intelligence Directive and the requirements under the Working for Workers Four Act. This includes taking steps to mitigate bias, protect candidate privacy, and ensure that AI does not unfairly influence hiring outcomes.

If you have questions or concerns about how AI is used in our hiring process, please contact us at [email protected] .