Program Delivery & Experience Specialist, Boardroom Program (11 months Secondment)

Job Type: Temporary Contract
Work Model: Hybrid
Reference code: 135518
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

--

Do you have a passion for relationship building? Are you excited by the opportunity to engage high profile stakeholders? Are you driven by executing high profile programs and events with excellence? Are you interested in helping deliver distinctive experiences through Podium Club, the Legacy & Vanguard Retired Partner programs and other Boardroom Program initiatives? If so, this is an exciting opportunity to join the Relationships Office.

What will your typical day look like?

The Program Delivery & Experience Specialist, Boardroom Program will be responsible for providing strong administrative and operational support for programs within the Boardroom Program portfolio. Working closely with the Senior Manager and other members of the team, this role provides a unique opportunity to strengthen project and event delivery capabilities, support the delivery of national programming and stakeholder experiences, and interface with senior stakeholders across the firm.

Primary responsibilities will include, but are not limited to:

• Providing strong and proactive administrative support, including maintaining accurate programming, participant, attendance and event data to support team reporting and program delivery.
• Owning programming-session administration and logistics from setup through follow-up, including registration sites, translation coordination, website updates, technical and catering requirements, attendance records, surveys, recordings and participant communications.
• Leading operational support for retired partner and influencer programs, including scheduling, participant coordination, logistics, record maintenance and administrative follow-through.
• Managing an agreed share of after-hours events from planning through completion, including discovery calls, budgets, vendors, rentals, setup, onsite requirements, invoices and post-event reconciliation.
• Collaborating with our internal events and facilities teams to execute on events.
• Acting as the key technology resource, understanding the requirements, and liaising with IT to provide an elevated onsite and hybrid experience.
• Driving continuous alignment with key stakeholders, building relationships, and communicating effectively to positively influence peers and stakeholders.
• Actively looking for ways to improve process efficiencies and effectiveness, being comfortable making recommendations to leaders and participating in follow-through to implementation.
• Taking ownership for tasks and deliverables, with the ability to understand implications of findings and next steps.

About the team

The Boardroom Program team sits within the Executive Accelerators portfolio in the Relationships Office. The Boardroom Program offers Deloitte leaders exclusive opportunities to connect with and establish meaningful relationships within the Canadian board director community. As part of that vision, the Podium Club is specifically designed for select influential Canadian board directors. It is a key driver in building meaningful relationships with Canada’s corporate director community. Our programming positions the firm as an invaluable resource, deliberately distinctive from other professional services firms in the Canadian marketplace.

Enough about us, let’s talk about you

Qualifications:

• A minimum of 5 years’ work experience in an administrative, hospitality, event or stakeholder experience role; experience with high profile audience considered an asset.
• Excellent organizational and time management skills; proven track record of dealing with multiple priorities in a fast-paced, results-oriented and stakeholder-focused environment.
• Exceptional verbal and written communication skills.
• Executive presence and a demonstrated ability to work with all levels within an organization.
• High attention to detail and task orientation with a solution-driven mindset when faced with challenges.
• Strong analytical skills with ability to analyze data and proactively produce recommendations to ensure operational efficiency.
• Excellent interpersonal and stakeholder service skills, with the ability to build strong working relationships with participants, senior stakeholders and internal teams.
• Self-motivated, with demonstrated proficiency at effectively working both individually and as part of a team.
• Mastery of Microsoft Office (PowerPoint, Excel, Word); an aptitude for learning and utilizing new technology and tools; prior experience with event platforms and applications such as Cvent, Zoom, etc. is an asset.
• Experience in event management is considered an asset.
• The role is hybrid, but availability to be onsite in the Toronto office as required to deliver differentiated in-person experiences is a key priority.

Total Rewards

The salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.