Program Support Worker - Casual

The Western Ottawa Community Resource Centre (WOCRC) is a community-based, not-for-profit organization dedicated to promoting health, wellness, safety, and inclusion across far west Ottawa. Since 1986, WOCRC has supported individuals and families through a wide range of community, social, and health services designed to strengthen and empower the communities we serve.

Our programs support children, youth, families, newcomers, seniors, and individuals experiencing crisis or social isolation through counselling, housing and violence against women services, community development initiatives, health promotion, and family support programming.

At WOCRC, we are committed to fostering healthy, inclusive, vibrant, and resilient communities where individuals feel supported, connected, and empowered to thrive.

POSITION SUMMARY:

The Program Support Worker-Day Services, Community Support, is part of a multi-disciplinary team that addresses issues related to seniors and adults with physical disabilities. Working closely with the Program Coordinator, this position is responsible for working with team members to assist in the coordinating and implementing service delivery related to the Adult Day Program. This program provides supervised social activities in a group setting for clients experiencing Alzheimer’s disease and/or other related dementias.

POSITION DETAILS:

• Casual Position
• STarting wage of $26.09/hr plus 4% vacation pay
• Availability to work Monday to Friday during the day and evenings as needed.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Direct Service

• Assist with developing, coordinating and implementing all aspects of service delivery related to the Adult Day Program
• Assist in the provision of activities, socialization, exercises, mental aerobics and meals for program participants
• Provide support to clients in various program activities
• Provide support for ADL’s (Activities of Daily Living) such as toileting, eating, walking, dressing for outdoors
• Attend and participate in client de-briefings to maintain current status of clients by observing and reporting on functional changes in client
• Act as a staff resource person to day program volunteers and students
• Observe, evaluate and reports changes in client’s physical, social and cognitive well- being
• Participate in training and educational opportunities related to the day program
• Promote appropriate safety and security measures for clients and volunteers through adherence of day service policies and procedures

Coordination of Policy and Service

• Participate as a Community Support team member at internal and external meetings
• Maintain and implement procedures for effective service delivery
• Adopt and promote a participatory style of planning and problem solving

Administrative and Evaluation

• Prepare and maintain client and information files
• Prepare and maintain all necessary documentation and statistics related to responsibilities and duties on a monthly, quarterly and annual basis
• Participate and contribute to the Centre’s evaluation
• Perform other related duties as assigned

QUALIFICATIONS

Education and Experience

• Personal Support Worker, Developmental Services Worker or Recreation/Leisure studies certification with a focus on Gerontology, Dementia Studies, or equivalent in education and training
• Minimum two years’ experience in social and health services with emphasis on working with cognitively impaired adults within an adult day program setting
• Experience working with cognitively impaired, multicultural seniors in a congregate setting
• Experience in supporting program development and delivery
• Experience working with diverse communities and populations
• Food Handling Certification required
• Knowledge of local communities served
• Knowledge of and familiarity with the continuum of care services including community social and health services and long term care
• Strong organizational and communication skills
• Valid driver’s license and access to a vehicle required.

Language Competencies

• Ability to communicate fluently in English, spoken and written
• Bilingualism (English and French) considered an asset
• Ability to communicate fluently in other languages considered an asset.

Computer Competencies

• Microsoft Office Suite – Intermediate
• CIMS - Intermediate.

Our Commitment to Equity, Diversity & Inclusion

The Western Ottawa Community Resource Centre (WOCRC) is committed to fostering an inclusive, accessible, and equitable workplace where all individuals are treated with dignity and respect. We value diversity and are dedicated to building a workforce that reflects the communities we serve.

WOCRC welcomes applications from individuals of all backgrounds, identities, and lived experiences, including but not limited to women, Indigenous peoples, racialized persons, persons with disabilities, members of the 2SLGBTQIA+ community, newcomers, and individuals from diverse cultural and socio-economic backgrounds.

We are committed to providing accommodation throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation are encouraged to contact Human Resources via email at [email protected].

We thank all applicants for their interest. However, due to the volume of applications received, only those selected for interview will be contacted.

This role represents an existing vacancy.