Posted 3 months ago
Program Worker
@ VRS Communities Society
Vancouver, British Columbia
SIGNALS
Overview
VRS Communities Society is hiring a part-time Program Worker for its Veterans Housing and Support Program, reporting to the Program Manager. The role supports residents with casework, group facilitation, crisis response and recovery-focused programming in a trauma-informed setting.
Responsibilities:
- Manage casework, IDPs and exit plans for assigned clients
- Facilitate psycho-educational and relapse prevention groups
- Supervise client activity and respond to emergencies during shifts
- Coordinate with community agencies and service providers
- Maintain confidential case notes and records
Requirements summary:
- Two-year post-secondary diploma in social work or related field
- Addictions or mental health recovery training
- Current First Aid/CPR certification
- Experience with PTSD, trauma and addiction populations
- Criminal Record Review Act clearance
- Experience working with homeless or at-risk individuals preferred
Tools & skills
InspectionCoachingCase managementMental healthResearchConfidentialityAdministrative supportFirst AidCPRNon-violent crisis interventionWHMISFood Handler CertificateComputer skillsMicrosoft Word
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-08-19
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Social & community services |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Care home |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | First Aid, CPR, WHMIS, FOODSAFE Level 1, Criminal Record Review Act clearance |
| Background checks | criminal record |
| Education | College diploma (required) |
| Fields of study | Social Work, Social Services |
Summary and details written by AI from the posting; the employer’s posting is the authority.
VRS Communities Society
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Job description
Duties & Responsibilities
Casework
Casework
- Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint.
- Work with assigned clients in completing Individual Development Plan (IDP) and, following up with clients at regular intervals to assess, monitor, and adjust IDP as may be required.
- Conduct an initial needs assessment of the client within 10 days of arrival to the facility and schedule the initial room inspection.
- Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their personal goals.
- Develop effective working relations and cooperate with other service providers in the community throughout the entire case management process.
- Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed.
- Ensure the eventual completion of the goals and prepare an appropriate exit plan
- Research and develop knowledge of issues that relate to clients. Development of resource information as relevant for clients.
- Maintain contact with the community agencies and other service providers to coordinate activities and available resources for the benefit of the Centre and the residents.
- Facilitate and co-facilitate psycho-educational, experiential groups
- Delivery of an abstinence-focused, relapse prevention program offering individual and group educational sessions to support client’s sobriety.
- Supervise/monitor actions and interactions of clients during assigned shift.
- Respond to all client’s inquiries within the framework of Centre Policies & Procedures.
- Answer telephone and refer calls to the appropriate person(s).
- Admit visitors to the facility according to guidelines.
- Participate with clients in scheduled instructional, spiritual, or social activities as required.
- Participate in scheduled staff and case management meetings as required and provide input and information on assigned Client progress.
- Maintain confidentiality and keep accurate files/ case notes and statistical records.
- Assist with the intake process and departure process of clients.
- Initial response to emergencies such as fire alarm, or other situations.
- Respond and assist clients at times of physical/mental/emotional crises.
- Specifics of administrative duties will vary with the different shifts.
- Perform other duties as assigned.
- Completion of a formal post-secondary/college program of two academic years in social work or similar fields
- Training/Certification in Addictions and/or Mental Health recovery
- Current Certification in First Aid/CPR
- Certification in Non-Violent Crisis Intervention, or willingness to be trained.
- Experience with, and knowledge of PTSD, trauma, and addictions populations
- WHMIS
- Certification in FOODSAFE Level 1
- Universal precautions
- Computer skills and training in Word, Outlook & Excel
- Fluent spoken and written English
- Criminal Record Review Act clearance to work with vulnerable adults
- A minimum of two (2) years of working with individuals who are homeless or at risk of homelessness in a residential setting is preferred but applicable experience will also be considered.
- Experience and knowledge of working within multiple frameworks and theoretical models of practice, program development and delivery, and working with individuals with complex mental health, PTSD and in addiction recovery needs.
- Knowledge of program population complexities.
- Knowledge and working experience of Trauma- Informed practice.
- Organized with good attention to detail.
- Good analytical and problem-solving skills
- Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
- Ability to de-escalate individuals in stressful situations
Journal
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