Project Manager

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Project Manager is responsible for leading and executing software conversion projects for PBS Systems’ automotive dealership clients. This role ensures successful project delivery by coordinating customer training, overseeing accurate data conversion, and managing seamless integration with third-party systems. Serving as the primary point of contact for clients, the Project Manager drives project planning, implementation, and communication across internal and external stakeholders. With a focus on customer satisfaction, data integrity, and system compatibility, this role requires up to 50% travel to client sites to support successful adoption of PBS Systems software solutions.

Job Responsibilities:

• Lead and manage software conversion projects, including planning, organizing, and executing all implementation activities
• Develop detailed implementation plans and timelines, ensuring milestones and deliverable are met
• Coordinate and manage project resources, including personnel and equipment, to support a successful execution
• Collaborate with customers and stakeholders to define project goals, scope, timeline, and resource needs
• Oversee customer training programs on PBS software, ensuring materials are current, effective, and aligned with project objectives
• Provide ongoing support and assistance to address any training-related issues
• Monitor data conversion plans to transfer data from the customer’s existing software to PBS’s software
• Ensure data integrity, accuracy, and security throughout the data conversion process
• Troubleshoot and resolve any data-related issues
• Establish and maintain integrations with third-party systems (ie. CRM platforms, DMS providers, and other software vendors)
• Coordinate with internal and external stakeholders to ensure seamless system integration and overall functionality
• Maintain regular communication with dealership clients, internal teams, and other stakeholders, providing updates on project status, risks, and issues
• Prepare and present weekly project progress reports, metrics, and other documentation
• Identify and mitigate risks/issues that could arise during implementation
• Identify and solve problems that arise during implementation
• Document the implementation processes and procedures to facilitate future maintenance and support
• Obtain 1 PBS Certification within the first year of employment

MUST HAVE Skills:

• 1-3 years of experience working in a car dealership or the automotive industry
• High school diploma
• Solid understanding of the software development lifecycle (SDLC) and project management processes, methodologies, and workflows
• Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
• Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

• PMI Certified Project Management Professional (PMP) is a strong asset
• Strong communication and interpersonal skills, with the ability to clearly convey expectations and project information to internal and external stakeholders
• Proven ability to lead cross-functional teams by providing clear direction, motivation, and support
• Excellent organizational and time-management skills, with the ability to prioritize and manage multiple tasks, timelines, and resources simultaneously
• Adaptability to adjust plans and strategies as needed to keep projects on track
• Ability to work collaboratively with team members, clients, and third-party vendors to achieve project goals

What we offer:

• Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
• Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
• Comprehensive health benefits - Medical and dental coverage to support your well-being.
• Paid Time Off – PTO to help you recharge and maintain work-life balance.
• Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
• Employee recognition - Regular appreciation programs and performance-based incentives
• Competitive compensation package
• Competitive annual base salary
• Up to $4,800 per year in product certification bonuses
• Outstanding travel incentive bonuses
• Additional performance incentives
• Attractive employee referral bonuses
• Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.