Project Manager, Global Talent Operations

Job Type: Permanent
Work Model: Remote
Reference code: 135595
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Halifax, NS; Ottawa, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

Global Talent Operations (GTO) is responsible for operating and delivering globally provided talent technology platforms & tools, content, and services to enable Deloitte’s talent strategy across the network.

Within GTO, the Digital and Data Enablement team enables the successful delivery of strategic global talent technology projects; shepherding the priority from strategy to technology implementation, adoption and ultimate transition to BAU operations. Digital and Data Enablement works across GTO service offerings and specializes in understanding how technology, operations and talent priorities intersect – regardless of the domain.

As a Project Manager, you will work directly with GTO service offering teams, delivery partners (e.g., Deloitte Technology, external vendors), and stakeholders (e.g., Global Talent, member firm, global business) serving as a product owner of new or decommissioning services, products or priorities.

Responsibilities:

• Drive cross-functional teams in the delivery of complex projects with global impact; combine analytical thinking, operational excellence, and program management to help move initiatives from concept and strategy to practical execution.
• Act as a bridge between technical teams, vendors, member firms, and the internal leadership group to create alignment and drive structured decision-making.
• Develop and demonstrate strong business knowledge of assigned projects; translate business requirements into strategies that support operational needs and long-term transformation goals.
• Lead and manage a diverse range of talent technology projects including system implementations, major updates, system decommissioning, and data/reporting projects to enable global talent strategy while ensuring timely delivery and high-quality outcomes.
• Lead project issue/risk management, remediation plans, and escalations across teams for projects - responsible for providing management direction in these areas and ensuring clear communication, consideration of all factors, generation of solution alternatives, and defined actionable plans.
• Build detailed project master schedules and promote collaboration through identified team sites.
• Prepare and deliver regular, audience-specific communications, presentations, and reports/dashboards to ensure that program sponsors, key stakeholders, and leadership are adequately apprised of complex program and project statuses, successes, risks and issues.
• Motivate and lead project teams and fosters a mindset of collaboration and continuous process improvement.

About the team

Global CoRe is a shared service within Deloitte Global, providing fundamental services to Deloitte People around the world: Knowledge Services, Creative Services, Contact Center, Procurement and Strategic Insights Center. We deliver essential capabilities that save time, convey insights, minimize risk, enhance client service delivery, solve problems, and contribute to Deloitte’s success.

Enough about us, let’s talk about you

Required Qualifications:

• 5+ years of relevant experience working on large, complex, cross-functional initiatives and/or enterprise talent platforms
• 3+ years of experience in product management owning and driving product roadmap, backlog and delivery of releases
• Bachelor’s degree in Computer Science, Business Administration, Learning Technology, Human Resources, or equivalent educational or professional experience
• Strong communication, presentation, stakeholder management, and relationship-building skills in a global, virtual, cross-functional environment

Other Qualifications:

• Ability to balance strategic thinking with practical delivery, stakeholder alignment, and comfort working through ambiguity and competing priorities.
• Understanding of both technology and operational processes, and ability to connect dots between those processes and business needs.
• Strong analytical mindset with the ability to translate data, user feedback, platform trends, and stakeholder needs into actionable recommendations.
• Demonstrated ability to influence without authority and drive alignment across technology, business, vendor, and operations teams.
• Commitment to delivering a seamless, inclusive, and engaging stakeholder experience across global audiences.

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.