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Posted 24 days ago

Protection Agent

@ Toronto East Health Network

Toronto, Ontario

Full-time
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Overview

Toronto East Health Network is hiring a full-time Protection Agent to keep staff, patients and visitors safe and to safeguard hospital property. The role requires a current Ontario security guard licence, first aid and CPR certificates, and shift availability of three days per week including days, evenings and weekends.

Responsibilities:

  • Safeguard staff, patients and visitors
  • Protect hospital building and property
  • Respond to incidents and de-escalate conflicts
  • Monitor CCTV and DVR systems
  • Write incident reports

Requirements summary:

  • Current Ontario security guard licence (Security Guard or Dual type)
  • Standard First Aid and CPR certificates
  • High school diploma
  • Previous security experience, preferably in healthcare
  • Knowledge of Criminal Code, Trespass to Property Act and powers of arrest
  • Excellent English communication and computer skills

Tools & skills

Source and dates

Source type not verified · njoyn

Employer posting date
2026-10-13
First seen by our source
2026-10-15
Source record updated
2026-10-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentSecurity & protective services
Hours per week40 (estimated)
Scheduleday, evening, weekends
Travelair: none · ground: none
Work settingHospital or clinic
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish
Licences & certificationsStandard First Aid, CPR
EducationHigh school (required), College diploma (preferred)
Fields of studyLaw Enforcement and Security

Summary and details written by AI from the posting; the employer’s posting is the authority.

Toronto East Health Network

FieldValue
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Job description

Overview

The Protection Agent is responsible and accountable for the safety and security for all members of the hospital community which includes staff, patients and visitors. The Protection Agent is responsible for the safeguarding of all building occupants as well as all hospital property.

Education

- High School Diploma required.
- Community College Law Enforcement and Security Diploma preferred.
- Current Standard First Aid and CPR certificates must be provided.
- Must have a current Ministry of Community Safety and Correctional Services Security Guard license (Security Guard or Dual type). ***Applications will not be considered without proof of license.

Qualifications

- Previous security experience, preferably in a health care environment.
- Excellent conflict resolution and de-escalation skills.
- Excellent oral and written English communication skills.
- Strong interpersonal skills.
- Knowledge of Criminal Code of Canada, Trespass to Property Act and Powers of Arrest.
- Previous experience with CCTV and DVR systems is an asset.
- Ability to walk/stand/sit for extended periods of time.
- Must be able to work with a high degree of honesty and integrity.
- Excellent computer skills required.
- Available to work a variety of shifts including days, evenings and weekends and must be willing to provide shift availability (3 days per week).
- Good work and attendance record required.
- Excellent report writing skills.
- Ability to deal effectively with mentally ill patients.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices

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