Posted 2 months ago
PSP Manager, CMH
@ Brunel
Toronto, Ontario
Overview
Brunel is hiring a PSP Manager for a 24-month contract in Toronto, Ontario, on a hybrid basis. The role runs patient support programs for retail cardiometabolic products such as Zepbound and Mounjaro, covering program design, vendor oversight and budgets. It requires 3+ years of pharmaceutical manufacturer PSP experience and a university degree.
Pay:
$110,000–$140,000 a year
Responsibilities:
- Design and implement PSP strategies for retail cardiometabolic products
- Oversee day-to-day PSP operations and call centre support
- Manage external PSP vendors and program budgets
- Monitor program performance through CRM, reporting and KPIs
- Lead cross-functional projects and stakeholder alignment
Requirements summary:
- University degree required; MBA preferred
- 3+ years of PSP management at a pharmaceutical manufacturer
- Experience supporting retail products
- Knowledge of Canadian private and public reimbursement
- Experience with private access reimbursement programs
- Strong data analysis and CRM skills
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-09-09
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | Bachelor’s degree (required), Master’s degree (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Brunel
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
This is who we are: A powerful global network. Brunel – Connecting Specialists to Pioneering Projects.
Full company description
Founded in 1975, we are a global specialist delivering customised project and workforce solutions to drive sustainable industry transformations through technology and talent. With 120+ offices and a powerful network of more than 12,000 specialists around the world, we deliver Project and Consulting Solutions, Workforce Solutions and Global Mobility Solutions that transform global projects in Renewables, Conventional Energy, Mining, Life Sciences, Future Mobility, Industrials & Technology and many other sectors.
- LinkedIn followers
- 1,168,219
- People associated on LinkedIn
- 5,307
- Reported office locations
- John M. Keynesplein 33, Amsterdam, 1066 EP Amsterdam, NL
- 348 Kwun Tong Road, 5/F Manulife Place, Hong kong, Kowloon 999077, HK
- Langemarckstraße 4, Bremen, Bremen 28199, DE
- 10100 Katy Fwy, Suite 425, Houston, Texas 77043, US
- 90 Canal St, 4th Floor, Boston, Massachusetts 02114, US
- 225 S 6th St, Floor 39, Minneapolis, Minnesota 55402, US
- 10653 S River Front Pkwy, Suite 290, South Jordan, Utah 84095, US
- 250 6 Ave SW, Suite 1410, Calgary, Alberta T2P 3H7, CA
- 401 The West Mall, Suite 702, Toronto, Ontario M9C 5J5, CA
- Grote Combéweg 37, Paramaribo, SR
- 2 Avenue of the Republic, Georgetown, GY
- Av. das Américas, 3443 - Barra da Tijuca, Rio de Janeiro - RJ, 22640-102, Brazil, Blocco 3, Ala A, Rio de Janeiro, Rio de Janeiro CEP 22631-003, BR
- Blarenberglaan 3A, Mechelen, Flemish Region 2800, BE
- 40 The Esplanade, Perth WA 6000, Level 8, Perth, Western Australia 6000, AU
- 141 Queen Street, Level 12, Brisbane, Queensland 4000, AU
- 333 George Street, Level 13, Sydney, New South Wales 2000, AU
- 77 Robinson Road, Singapore, 068896, SG
- 37 Ton Duc Thang Street District 1, 19/F Saigon Trade Centre, Ho Chi Minh, 70000, VN
- 49/63 Moo 5, T. Tungsukhla 20230 A. Siracha, Chonburi, TH
- #802, 1168-2 Obi-ri, Yeoncho-myeon, Geoje-si, Gyeongsangnam-do, Geoje-si , 53208, KR
- Lot No.2348, Jalan Datuk Edward Jeli, Piasau Jaya, Miri, Sarawak, 98000, MY
- Level 25-2, Menara AIA Sentral 30 Jalan Sultan Ismail, Kuala Lumpur, 50250, MY
- Dogenzaka Square 6F, 5-18, Maruyamacho, Shibuya City, Tokyo, Japan, Tokyo, 150-0044, JP
- South Quarter, Tower B, 17th Floor Jl RA Kartini Kav 8, Cilandak Barat, RT.10/RW., Jakarta, Indonesia, Jakarta, 12430, ID
- Gedung Graha Pena Batam Lantai 8 Suite 805-1 AC, Jl. Ahmad Yani Batam Cente, Batam, 29461, ID
- Room 1258, WFC, No. 1009 Middle Jiuzhou Avenue, Jida, Xiangzhou District, Zhuhai, 519000, CN
- 311ResCowork10, New Times Plaza, 1 Taizi Road Shekou, Shenzhen, 518067, CN
- Room 702-703, Yueshang Building, No. 333 Wan Hang Du Road Jing’An District, Shanghai, 200040, CN
- Room 1009, Building 5, Tianxiang International, No. 600, Zhujiang Road, Huangdao District, Qingdao, 266555, CN
- Room 922, Building 36, Zhongnan Century City, Chongchuan District Nantong, Nantong, 226000, CN
- 947, Dalian Xiwang Tower No.136 Zhongshan Road, Zhongshan District, Dalian Liaoning, Dalian, 116000, CN
- 19 Spring Gardens, Manchester, M2 1FB, GB
- Molengraaffsingel 8, Delft, 2629 JD, NL
- HTC 97, Eindhoven, 5656 AG, NL
- Hengelosestraat 500, Enschede, 7521 AN, NL
- Rozenburglaan 1, Groningen, 9727 DL, NL
- Winthontlaan 6, J, Utrecht, 3526 KV, NL
- Grote Voort 247, Zwolle, 8041 BL, NL
- Langemarckstraße 4, Bremen, Bremen 28199, DE
- Gewerbepark Brand 70, Aachen, Nordrhein-Westfalen 52078, DE
- Max-Josef-Metzger-Str. 21, Augsburg, Bayern 86157, DE
- Am Borsigturm 27, Berlin, Berlin 13507, DE
- Am Lenkwerk 9, Bielefeld, Nordrhein-Westfalen 33609, DE
- Lise-Meitner-Allee 2, Bochum, Nordrhein-Westfalen 44801, DE
- Frankfurter Str. 2, Braunschweig, Niedersachsen 38122 , DE
- Fränkischer Friedhof 1, Dortmund, Nordrhein-Westfalen 44319, DE
- Chemnitzer Straße 48, Dresden, Sachsen 01187, DE
- Schifferstraße 200, Duisburg, North Rhine-Westphalia 47059, DE
- Franz-Rennefeld Weg, Düsseldorf, North Rhine-Westphalia 40472, DE
- Konrad-Zuse-Str. 15, Erfurt, Thüringen 99099, DE
- Altendorfer Str. 11, Essen, Nordrhein-Westfalen 45127, DE
- Solmsstraße 83, Frankfurt, Hessen 60486, DE
- Ferdinandstr. 25-27, Hamburg, Hamburg 20095, DE
- Brüsseler Str. 3, Hannover, Niedersachsen 30539, DE
- Lise-Meitner-Str. 8, Heilbronn, Baden-Württemberg 74074, DE
- Marktplatz 1, Karlsruhe, Baden-Württemberg 76337, DE
- Friedrich-Ebert-Straße 25, Kassel, Hessen 34117 , DE
- Gablenzstraße 9, Kiel, Schleswig-Holstein 24114, DE
- An der Hasenkaule 10, Köln, Nordrhein-Westfalen 50354, DE
- Kreuzstraße 7A, Leipzig, Sachsen 04103, DE
- Europaplatz 1, Lindau (Bodensee), Bayern 88131, DE
- Augustaanlage 32, Mannheim, Baden-Württemberg 68165, DE
- Stefan-George Ring 23, Munich, Bavaria 81929, DE
- Lina-Ammon-Str. 9, Nürnberg, Bayern 90471, DE
- Parkstraße 40, Osnabrück, Niedersachsen 49080, DE
- Blumenstr. 16, Regensburg, Bayern 93055, DE
- Gerhard-Kindler-Str.8, Reutlingen, Baden-Württemberg 72770, DE
- Am Strande 3 a, Rostock, Mecklenburg-West Pomerania 18055, DE
- Werner-von-Siemens Allee 4, Saarbrücken, Saarland 66115, DE
- Rita-Maiburg-Straße 40, Stuttgart, Baden-Württemberg 70794, DE
- Einsteinstraße 55, Ulm, Baden-Württemberg 89077, DE
- Peter-Henleinstraße 10, Villingen-Schwenningen, Baden-Württemberg 78056, DE
- Lise-Meitner-Str. 11, Wuppertal, Nordrhein-Westfalen 42119, DE
- Unterdürrbacher Straße 8, Würzburg, Bavaria 97080, DE
- Landstraßer Gürtel 3/6, Wien, 1030, AT
- Innsbrucker Bundesstr. 126, Salzburg, 5020, AT
- Leutschenbachstr. 95, Zürich, 8050, CH
- Pobřežní 620/3, Praha, 186 00, CZ
- Room 1708, Citic Mansion, No.77 Changjiang Road, The Development District, Yantai, 264002, CN
- Room 303, Zhonghai Building, Intersection of Jiajiang Road and Neijiang Road,Chen Tang Zhuang street , Hexi District, Tianjin, 116100, CN
- Level 57, TAIPEI 101 Tower , No. 7, Section 5, Xinyi Rd, Xinyi District, Taipei, 110, TW
- Melbourne, VIC 3000, AU
- Other recorded names
- Brunel
- Specialties
- Recruitment
- Staffing
- Traineeships
- Global Company
- Automotive
- Legal
- Finance
- Marketing & Communication
- High-tech
- Project management
- Project and Consulting Solutions
- Workforce Solutions
- Global Mobility Solutions
- Conventional Energy
- Renewables
- Life Sciences
- Mining
- Engineering
- IT
- Future Mobility
- Defense
- Hydrogen
- RPO
- Permanent Hire
- Relocation Services
- Dienstvertrag
- Werkvertrag
- Arbeitnehmerüberlassung
- and Personaldienstleistung
- Profile identifies a recruitment agency
- Yes
Founded in 1975, we are a global specialist delivering customised project and workforce solutions to drive sustainable industry transformations through technology and talent. With 120+ offices and a powerful network of more than 12,000 specialists around the world, we deliver Project and Consulting Solutions, Workforce Solutions and Global Mobility Solutions that transform global projects in Renewables…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Amsterdam |
| Organization type | Public Company |
| Year founded | 1975 |
| Specialties | RecruitmentStaffingTraineeshipsGlobal CompanyAutomotiveLegalFinanceMarketing & CommunicationHigh-techProject management |
| Open jobs on Jobsy | 80 |
| View page |
PSP Manager, CMH (24-month contract) Toronto, ON - Hybrid
Responsibilities
PSP Strategy Development & Program Design
- Partner with brand teams to identify patient needs, understand customer expectations, and assess the competitive landscape for retail products.
- Develop and implement PSP strategies aligned with global design principles, Canadian market requirements, and brand objectives.
- Support retail brands within the Cardiometabolic Health portfolio, including Zepbound and Mounjaro.
- Collaborate with cross-functional teams including Brand, Medical, IT, Patient Safety, Quality, Supply Chain, Legal, Ethics & Compliance, Market Access, Government Affairs, and Finance to design and enhance patient support programs.
- Define operational requirements, implementation plans, resources, and vendor support necessary for successful program execution.
- Identify opportunities to improve patient and healthcare professional experiences throughout the PSP journey.
PSP Operations, Monitoring & Oversight
- Oversee the day-to-day operations of Patient Support Programs, including PSP call centre support, financial assistance cards, co-pay assistance programs, and product troubleshooting.
- Manage relationships with external PSP vendors and ensure the timely resolution of patient, healthcare professional, and operational issues.
- Support private access reimbursement pathways, including programs that assist cash-paying patients through discount initiatives.
- Monitor program performance through CRM platforms, reporting, data analysis, customer feedback, call monitoring, and key performance indicators.
- Lead regular vendor performance reviews and cross-functional business reviews to evaluate program effectiveness and identify continuous improvement opportunities.
- Ensure programs operate in accordance with Patient Safety, Medical Quality, Privacy, Compliance, and Customer Experience standards.
- Manage program budgets, financial tracking, forecasting, and vendor contract oversight.
Project Management & Stakeholder Leadership
- Lead complex, cross-functional initiatives involving multiple teams, stakeholders, timelines, and dependencies.
- Develop project plans and proactively identify risks, mitigation strategies, and opportunities for improvement.
- Manage stakeholder expectations, facilitate communication, and ensure alignment across internal and external partners.
- Collaborate with PSP colleagues to share best practices and support the delivery of high-quality patient support programs across therapeutic areas.
Requirements
- University degree required; MBA preferred.
- 3+ years of Patient Support Program management experience within a pharmaceutical company on the manufacturer side.
- Experience supporting retail products.
- Familiarity with co-pay assistance programs, financial assistance programs, and PSP operational execution.
- Strong knowledge of Canadian reimbursement policies and practices across both private and public payers.
- Experience supporting private access reimbursement programs.
- Experience in budget management, financial tracking, and vendor oversight.
- Strong capabilities in data analysis, reporting, and leveraging CRM platforms to monitor program performance.
- Extensive project management experience with a proven ability to deliver complex, cross-functional initiatives.
- Demonstrated ability to manage multiple teams, tasks, timelines, and competing priorities.
- Strong customer-facing experience with a proven commitment to creating exceptional patient and healthcare professional experiences.
- Excellent collaboration skills across business units, functional departments, and external vendors.
- Strong attention to detail.
- Digital health experience is considered an asset.
- Bilingualism in English and French is considered an asset.
What We Offer
Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.
About Us
Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.