Quality & Compliance Coordinator

Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.

You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements, including flexibility and improved work-life balance for our employees. This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite.

Posting ID: 5636
Department: Social & Community Services
Division: Housing Services
Pay Range: $71,988 - $89,986
Job Type: Contract > 1 Year
Contract Duration: 13 months
Hours of Work: 35 hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville
Employee Group: OCT

Vacancy Status: This posting is for an existing vacancy.
Posting Date: November 13, 2026
Application Deadline: November 17, 2026

Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.

If this position becomes eligible to be filled permanently, the successful candidate from this competition may be appointed to the role.

If you’re enthusiastic about the opportunity to work with Halton Region but don’t meet every qualification listed, we still encourage you to apply! This position may be eligible for an underfill opportunity for candidates who do not meet every qualification. We’re always on the lookout for exceptional talent to join our team!

Job Summary

Reporting to a Supervisor on the Homelessness & Supportive Housing team, this position supports housing and homelessness programs, agencies and service providers through system guidance, data quality, compliance monitoring and reporting. The role contributes to system improvements, analyzes program data and supports timely, accurate reporting to meet federal and provincial requirements.

Duties & Responsibilities

• Represent Halton Region by collaborating with key support service agencies and/or housing providers and partners to support provincial, federal and local housing and homelessness programs.
• Support the collection, analysis, and reporting of homelessness and/or housing program data to meet federal, provincial, and Regional requirements, ensuring accuracy, compliance, and alignment with directives.
• Coordinate preparation of monthly, quarterly, and annual deliverables, including data submissions, funding claims, and reports required by provincial and federal governments and internal stakeholders.
• Monitor and report on program expenditures, outcomes, and trends to support financial accountability and evidence-based planning.
• Support the administration of local and provincially funded program allocations, including maintaining all required records and documentation.
• Contribute to the development and maintenance of program policies, procedures, and analytical tools that strengthen consistency and compliance across housing and homelessness programs.
• Develop standardized and ad hoc reports to support decision-making and performance monitoring.
• Collect, compile, and analyze information and statistics from clients, internal sources, and community service providers; respond to data and information requests to ensure consistent, reliable reporting across all funded programs.
• Conduct research, jurisdictional scans, and environmental analysis to inform policy and program recommendations.
• Contribute to system improvement initiatives by maintaining data integrity, supporting system enhancements, and collaborating with internal teams and external partners.

Skills & Qualifications

• A degree or diploma in Business Administration, Social Services, Political Science or related field.
• Minimum of three (3) years' experience in Social Housing, Homelessness Services or related social services field.
• Well developed technical and data management skills and demonstrated pattern of success with data collection (quantitative and qualitative), analysis and reporting and be technically competent.
• Solid working knowledge of Microsoft Excel, Word and a strong aptitude for detail-oriented work. Experience with housing and homelessness data systems, including client and program databases (i.e. HIFIS, COTS), tenancy management platforms (i.e. Yardi), government reporting portals (i.e. RROL, TPON), and related data tools used for program administration and reporting.
• Excellent interpersonal and communication skills are required to communicate technical and/or specialized information and to respond to requests for information requiring additional research and/or non-routine requests.
• Business and systems skills to evaluate, manipulate and provide interpretive analysis of information from multiple sources along with working knowledge of relevant human services legislation such as the Housing Services Act and the Residential Tenancies Act.
• Knowledge of Halton Region's Comprehensive Housing Strategy and the Region's Strategic Action Plan.
• Project management skills and experience.

Important information about your application:

• In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
• Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
• Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
• We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
• Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
• If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.