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Posted 2 months ago

RAI Coordinator - Full Time

@ peopleCare Communities

Kitchener, Ontario

3+ years experience
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SIGNALS

Overview

peopleCare Communities is hiring a full-time RAI Coordinator to lead RAI LTCF assessment and outcome data and multidisciplinary documentation in a long-term care home. The role requires a current RN or RPN certification with 3 years of related experience, and it supervises RAI users, trains staff, and reports to the Director of Quality and Risk. Benefits include employer-paid benefits, an employer-matched RPP, a wellness program, and education assistance.

Responsibilities:

  • Supervise and support RAI users and multidisciplinary documentation in the home
  • Submit accurate RAI LTCF data to CIHI on schedule
  • Train and orient staff on RAI LTCF and documentation
  • Audit data quality and lead the restorative care program
  • Report outcome measures and benchmarking to leadership

Requirements summary:

  • Current RN or RPN certification with CNO, in good standing
  • 3 years of related experience, preferably in long-term care
  • High level of computer competency
  • Experience in adult education and peer training
  • Ability to manage strict deadlines and organize work

Tools & skills

Benefits mentioned

Tuition supportWellness
Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-09-21
First seen by our source
2026-10-13
Source record updated
2026-10-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentNursing & personal care
Experience3+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingCare home, Office
PositionSitting and standing
Physical demandsphysical low · computer high
Licences & certificationsRN, RPN, RAI LTCF Credentialing
Perks mentionedRetirement plan, Tuition support, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

peopleCare Communities

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Changing the world of senior living

Full company description

peopleCare is a Canadian, family owned and mission-driven leading operator of senior living communities, with strong values and a 57-year history of service. Our vision is to change the world of senior living by designing vibrant communities where people are supported to live and work with purpose and vitality. Our communities may include long-term care, retirement and independent living, assisted living and memory care. We create meaningful experiences, and deliver clinical best practices, engaging programs and integrated services that meet the changing needs of Ontario’s older adults. peopleCare’s innovation focus and leadership has earned Accreditation Canada Exemplary Status, Canada’s Best Managed Companies Platinum designation, and the single largest research grant from the Ontario Centres of Excellence, which funded our award-winning Clinical Pharmacy Model, a first-of-its-kind for long-term care in Canada.

LinkedIn followers
5,551
People associated on LinkedIn
376
Reported office locations
  • 595 Parkside Drive, Suite 2, Waterloo, Ontario N2L 0C7, CA
  • 42 Elliot Street, Cambridge, Ontario N1R 2J2, CA
  • 750 Gibralter Road, Delhi, Ontario N4B 3B3, CA
  • 704 Eagle St N, Cambridge, Ontario N3H 4T3, CA
  • 369 Frederick St, Kitchener, Ontario N2H 2P1, CA
  • 1242 Oakcrossing Road, London, Ontario N6H 0G2, CA
  • 199 Thompson Street, Meaford, Ontario N4L 0B3, CA
  • 32 William Street North, Tavistock, Ontario N0B 2R0, CA
  • 1238 Oakcrossing Road, London, Ontario N6H 0K2, CA
Business categories
  • Hospital
  • Health Care
  • Medical
Other recorded names
  • peopleCare Communities
  • peoplecare communities
Specialties
  • Long Term Care
  • Nursing Home Care
  • Retirement Homes
  • Consulting
  • and Management Consulting
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

peopleCare is a Canadian, family owned and mission-driven leading operator of senior living communities, with strong values and a 57-year history of service. Our vision is to change the world of senior living by designing vibrant communities where people are supported to live and work with purpose and vitality. Our communities may include long-term care, retirement and independent living, assisted living and memory…

FieldValue
IndustryHospitals and Health Care
Company size501-1,000 employees
HeadquartersWaterloo, Ontario
Organization typePrivately Held
Year founded1968
SpecialtiesLong Term CareNursing Home CareRetirement HomesConsultingand Management Consulting
Open jobs on Jobsy49
LinkedInView page
Job description

WHO ARE WE?

peopleCare Communitiesis a long-term care and retirement living organization that has operated throughout Ontario for over 50 years. We are thrilled to be named one of Canada’s Best Managed Companies for the twelfth year in a row. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership.We are also accredited with Exemplary Standing, the highest award possible through Accreditation Canada’s Qmentum program.

WHAT WE OFFER

  • Employer Paid Benefits
  • Employer Matched RPP
  • Employee Wellness Program
  • Education Assistance Program


THE ROLE

As a member of the peopleCare Management Team, this position is directly responsible for the management and leadership of all RAI LTCF Assessment and outcome data, and the multidisciplinary documentation practices in the home. Candidates must be a currently certified RN or RPN with 3 years of related experience. If you are a self-motivated individual who possesses effective communication, analytical, and assessment and leadership skills and independent decision-making abilities, please apply. Experience in a long term care residence is preferred.

Reports to: Director of Quality and Risk

RESPONSIBILITIES

  • Supervision, monitoring and providing on-site support to all multidisciplinary RAI users in the home;
  • Responsible for providing RAI LTCF training, education and orientation to the multidisciplinary team in the home
  • Communicating regularly with the RAI users and other members of the management team;
  • Responsible for the accurate data submission to Canadian Institute of Health Information following all the responsibilities and timelines as outlined in the facility agreement
  • Directly responsible for the Compilation and the communication of the RAI LTCF schedule to the multidisciplinary team. Ensuring they use this calendar to direct the assessment and re-assessment schedule for all residents in the home
  • Supervision of RAI users to develop processes that ensures data accuracy, an efficient data collection process, assessment completion and data utilization
  • Responsible to ensure that the home’s RAI process according to peopleCare policies and procedures, MOHLTC regulations, College Standards of Practice and inter RAI requirements;
  • Ensuring MDS assessments, resident assessment protocols, and care planning are completed within the timelines as directed by the RAI LTCF manual
  • Provision of the Outcomes Scales to the Leadership of the home in the form of reports with benchmarking as per the peopleCare Quality Improvement Process
  • An active and reporting member of the home QI committee and Professional Advisory Committee
  • Responsibility for developing and maintaining data accuracy audits and the development of action plan for issues that are determined by these audits
  • Is responsible for the Nursing Restorative Program in the home, ensuring it meets all set criteria and requirements as determined by the Ministry of Health and LTC Regulations and the policy and procedures of peopleCare
  • Ensures the care of all front-line staff is conducted with a restorative approach
  • Acts as the supervisor for the PSW Nursing Restorative Champions and is responsible for determining their resident assignments, routines and is responsible for their performance appraisals and individual performance planning
  • Monitors, evaluates and reports the effectiveness of the program through routine reporting of indicators, outcome measures and resident success stories to the multidisciplinary team
  • Is responsible for keeping records, benchmarking and reporting on the various outcome scores and measures for the home to the Executive Director and leadership team with the focus on Quality improvement over time
  • Is responsible for the generation of quarterly reporting using CIHI e-reports and benchmarking as determined by the Director of Informatics and Data Quality, preparing and reporting to the leadership team, professional advisory committee and through to corporate benchmarking
  • As the documentation lead for the home, the RAI Coordinator is responsible for the routine and ongoing Data Quality Audit or all RAI users and providing feedback, education to the RAI LTCF users in the home.
  • Is responsible for development and administration of the orientation for new staff in technology documentation and RAI LTCF
  • Is responsible to report on and assist in the decision making for staffing patterns in the nursing department based on care needs determined by ADL and RUG outcome scores from the RAI LTCF assessment
  • Ensures staff competency by reviewing documentation daily, and routinely auditing for coding and accuracy and understanding through the RAP and Care Planning process
  • Responsibility for the education of nursing and other allied health staff of RAI LTCF assessments, including coding, RAP’s, RUGs, QIs and generated outcome measures
  • Will be responsible to participate in the discipline process with staff who do not comply with the documentation requirements and procedures they are responsible for in their job descriptions
  • Assumes responsibility for the operations of the home as an active member f the leadership team and a responsibility to participate in the homes “manager of call” rotation
  • Is the facility contact for CIHI submission process and software vendor
  • Is the facility contact and liaison for the software vendor
  • Is responsible to ensure the ongoing development of the electronic resident chart and to maintain the documentation practices and strategies developed by peopleCare in the home
  • Is responsible to maintain all educational requirements as outline by the Ministry of Health, interRAI and Canadian institute for Health Information
  • Is responsible to comply with individual testing and Data Accuracy reviews as determined by ministry of Health, interRAI and Canadian Institute for Health information
  • Is responsible to complete RAI LTCF Credentialing and maintain this designation through employment in this role
  • Displays an attitude that is focused on working safely and ensuring that the work environment is safe and healthy
  • Uses safe work practices
  • Reports any actual or potential hazard to the immediate supervisor
  • Uses or wears personal protective equipment or clothing as required
  • Promptly reports personal injury to supervisor and seeks first aid as needed
  • Participates in fire safety activities and knows the facility fire and disaster plan
  • Maintains a clean and orderly work area
  • Does not use or operate any equipment in a way that would endanger any worker, resident or visitors

EDUCATION AND EXPERIENCE

  • Currently certified RN or RPN with the College of Nurses of Ontario, in good standing.
  • 3 years of related experience, preferably in Long-Term Care.
  • High level of computer competency
  • Experience in adult education/training of peers
  • Ability to handle/manage strict timeframes and deadlines
  • Ability to organize, plan and implement
  • Good clinical and care planning abilities
  • Intense concentration required
  • Management time constraints and scheduling


Thank you for your interest in joining peopleCare. We are excited to learn more about you and the experience you would bring to our team.

peopleCare is committed to an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all stages of the recruitment and selection process.

This posting is for an existing vacancy. peopleCare does not use artificial intelligence to screen, assess or select applicants. Applications are reviewed by members of our recruitment team.

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