First seen by our source: 6 hours ago
Records Collection Specialist II
@ Alternate Solutions Health Network
Burlington, Ontario
SIGNALS
Overview
Alternate Solutions Health Network is hiring a Records Collection Specialist II in Kettering, OH, for a full-time, Monday to Friday, 8:00am to 4:30pm role. The work involves tracking physician orders, face-to-face forms and other patient documentation required by CMS, Medicare/Medicaid and commercial insurers, and keeping the EMR current. Candidates need at least one year of healthcare experience and an associate degree or equivalent experience.
Responsibilities:
- Send, track and follow up on physician orders and forms
- Enter demographic and visit changes in the EMR
- Retrieve records to support survey readiness
- Coordinate outstanding documentation with sales and staff
Requirements summary:
- At least 1 year of healthcare experience
- Home health experience preferred
- Knowledge of HIPAA and release of information
- Proficiency in Microsoft Office and EMR systems
- Associate degree or equivalent experience
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Allied health |
| Experience | 1+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Alternate Solutions Health Network
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Job description
Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
Location: Kettering, OH
Schedule: Monday - Friday 8:00am to 4:30pm
Summary
The Records Collections Specialist II is responsible for managing and tracking patient documentation required by CMS, Medicare/Medicaid, and commercial insurance. This includes submitting physician orders, obtaining signatures, following up on missing or incomplete documents, and ensuring timely updates in the electronic medical record (EMR) system. This role involves frequent use of EMR software, email, fax, phone, and requires coordination with internal teams and external providers. Accurate and timely performance directly impacts patient care, compliance, and financial outcomes. This position adheres to all legal, payor, and company regulations.
Key Responsibilities
We’ll help you put your passion for patient care to work. Apply today!
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.
Location: Kettering, OH
Schedule: Monday - Friday 8:00am to 4:30pm
Summary
The Records Collections Specialist II is responsible for managing and tracking patient documentation required by CMS, Medicare/Medicaid, and commercial insurance. This includes submitting physician orders, obtaining signatures, following up on missing or incomplete documents, and ensuring timely updates in the electronic medical record (EMR) system. This role involves frequent use of EMR software, email, fax, phone, and requires coordination with internal teams and external providers. Accurate and timely performance directly impacts patient care, compliance, and financial outcomes. This position adheres to all legal, payor, and company regulations.
Key Responsibilities
- Prioritize, batch, send, and track physician orders, face-to-face documentation, and other required forms for physician’s signature
- Follow up on outstanding or returned documents to ensure compliance with regulatory timeframes
- Resubmit orders and face to face forms as needed based on regulatory requirements
- Coordinate with Sales and internal staff regarding outstanding documentation in order to keep write-offs to a minimum and to maintain A/R at an acceptable level
- Request, receive, and documented completed paperwork within required timelines
- Enter demographic change requests and routine visit time changes accurately within EMR
- Assist clients, their families, and teammates in understanding order tracking and records procedures
- Track and maintain documentation required for patients, ensuring timely and accurate updates in the EMR
- Support survey readiness by retrieving requested documentation
- Ensure compliance with all HIPAA, regulatory, and agency policies regarding records maintenance and release
- Maintain regular attendance, work scheduled hours, and attend mandatory meetings, in-services, and educational programs
- Other duties as assigned
- Minimum of 1 year experience in the health care industry; Home health experience preferred
- Familiarity with medical records management including HIPAA regulations, and Release of Information protocols
- Proficiency in Adobe, Microsoft Office (Excel, Word, and Outlook) and electronic medical records (EMR) systems such as HomeCare HomeBase or EPIC.
- Experience with document management systems (e.g. Worldview), and e-fax systems is strongly preferred.
- Experience working with computers is required and experience with dual monitors is required
- High degree of accuracy with close attention to detail
- Strong attention to detail, accuracy, and organizational skills
- Ability to prioritize tasks, meet deadlines, and work efficiently in a dual-monitor computer environment
- Excellent oral and written communication skills
- Dedication to process improvement and continuous learning
- Ability to maintain effective communication with a variety of people (physicians, co-workers)
- Professionalism in handling confidential information and maintaining effective communication with team members and providers
- Proficiency in Microsoft Excel, Word, Adobe and Outlook
- High School graduate with Associates degree or equivalent experience required.
We’ll help you put your passion for patient care to work. Apply today!
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.
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