Regional Credit Administrator

Location: Surrey, BC
Work Type: Hybrid (3 days onsite preferred)
Duration: Permanent, full-time
Background Check Requirement: CRC

Hours of work: 7:30am - 3:00pm or 3:30pm - 7.5 hour work day with a half hour unpaid lunch or an hour unpaid lunch

About the Opportunity
We are seeking an experienced Regional Credit Administrator to join a collaborative Accounting Team supporting a leading global organization. The position will be based in Surrey, BC and work in a hybrid capacity, 3 days a week on site. Reporting to the Credit Manager, you will play a key role in supporting accounts receivable operations, customer account management, reconciliations, and credit administration across a national customer portfolio.

This opportunity is ideal for someone who enjoys balancing relationship management with analytical and administrative responsibilities. The successful candidate will work closely with customers, internal sales teams, and accounting stakeholders to ensure accurate account maintenance, timely collections, and strong customer service delivery.

What’s In It for You
You will join a stable and collaborative organization that values teamwork, professionalism, and employee growth. This role offers a hybrid work environment, strong employer-paid benefits, RRSP matching, and exposure to a broad range of credit and accounting responsibilities within a globally recognized brand.

Your Responsibilities

• You’ll manage customer accounts, account reconciliations, collections follow-up, and accounts receivable reporting across a national customer portfolio.

• You’ll review and release customer orders within Microsoft Dynamics Great Plains while ensuring payment terms and account standing are maintained appropriately.

• You’ll prepare and maintain AR reports, reconciliations, customer ledger maintenance, and monthly reporting activities using Excel and internal accounting systems.

• You’ll process customer payments including EFTs, cheques, wires, and credit card transactions while supporting cash application and open item reconciliation.

• You’ll communicate professionally with customers regarding overdue accounts, payment follow-ups, and account inquiries while collaborating closely with internal sales representatives to support account resolution.

• You’ll support quarterly AR provisions, credit application reviews, and ongoing credit administration processes.

• You’ll contribute to maintaining strong customer relationships while balancing professionalism, attention to detail, and sound judgement in credit-related decision making.

Skills and Qualifications

• 2–5+ years of progressive experience in accounts receivable, credit administration, collections, or reconciliations

• Intermediate to advanced Excel skills including Pivot Tables, formulas, reconciliations, and reporting functions

• Experience working within ERP systems with Microsoft Dynamics Great Plains experience is considered an asset

• Strong understanding of accounting principles including debits/credits, reconciliations, and GST/HST/PST

• Strong communication, interpersonal, and customer service skills with the ability to maintain professionalism in collections-related conversations

• Highly organized with strong attention to detail and the ability to manage multiple priorities and deadlines

• Experience working with national accounts or within a distribution/product-based environment is considered an asset

Note from the Hiring Manager
“We’re looking for someone who is organized, collaborative, and confident working with both customers and internal teams. Strong Excel and reconciliation skills are important, but equally important is someone who communicates professionally and takes ownership of their work.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.