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Registered Practical Nurse - Crossroads Clinic

@ WCH

Toronto, Ontario

3+ years experience
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Overview

Women's College Hospital is hiring a Registered Practical Nurse for a new regular full-time day-shift role at the Crossroads Clinic, which provides primary care to newly arrived refugees and their families. The role covers direct nursing care, triage, basic clinical procedures and follow-up across two sites, with a focus on continuity of care. The posting requires an RPN certificate of competence, 3-5 years of primary care experience and EMR experience; the employer offers a defined benefit pension plan (HOOPP).

Responsibilities:

  • Provide direct nursing care to newly arrived refugees and families
  • Triage patient calls, walk-ins and same-day patients
  • Perform immunizations, TB skin tests, urine dips and throat swabs
  • Coordinate follow-up care and community referrals
  • Document care in an electronic medical record

Requirements summary:

  • RPN diploma and current RPN certificate of competence (CNO)
  • Basic Cardiac Life Support certificate
  • 3-5 years of primary care or family practice experience
  • 2 years of EMR experience
  • Autonomous nursing decision-making
  • Ability to work in a fast-paced environment

Tools & skills

Benefits mentioned

Retirement planParental leave
Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-11-08
First seen by our source
2026-11-09
Source record updated
2026-11-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentNursing & personal care
Experience3+ years
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: minimal
Work settingHospital or clinic
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Licences & certificationsRPN, Basic Cardiac Life Support
Encouraged to applyIndigenous peoples, People with disabilities, Racialized people, Women
EducationCollege diploma (required)
Fields of studyPractical nursing
Perks mentionedRetirement plan

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario.



This is a new position as Regular Full-Time, Registered Practical Nurse (Day Shift)

An exciting Regular Full-Time opportunity as a Registered Practical Nurse exist in the Crossroads Clinic reporting to the Clinic Manager. The successful candidate will provide care at the Crossroads Clinic at Women's College Hospital and within COSTI's Refugee Reception Centre.

The Crossroads Refugee Clinic provides clinical care to newly arrive refugees and their families. As a member of the health care team, you will provide clinical expertise as the Registered Practical Nurse for the clinic. The role is integral to ensuring that all refugees and their families have equitable access to the care and services of the Crossroads Clinic. As apart of an innovative model of care, this position will support refugee-focused primary care services delivered at both Women's College Hospital and at a clinic site located within COSTI. Working collaboratively with healthcare providers, settlement services, and community partners, the successful candidate will improve access to coordinate patient-centred care for newcomers and refugees.

Summary of Duties, but not limited to:

  • Responsible for providing direct nursing care, collaborating with other health professionals and participating in the organization of activities in the provision of patient care
  • Practices within their full scope of practice as outlined in the Standards of Practice by the College of Nurses of Ontario.
  • Liaises with Physicians, Nurse Practitioners, Socials Workers, and other team members to ensure team and unit functions efficiently and provides continuity of patient care
  • Triages patient phone calls, provides advice and responds to patient concerns in accordance with the standards established by the College of Nurses of Ontario
  • Conducts basic physical examinations (e.g. vital signs, height and weight, etc.), basic history and clinical triaging for walk-ins and same-day patients in collaboration with other members of the clinical team
  • Performs medical and diagnostic procedures such as venipuncture, immunization, allergy injections, TB skin tests, urine dips and BHCG, ear irrigation and throat swabs on as needed basis
  • Assists patients in accessing appropriate health care resources in the community through advocacy and follow up care
  • Records patient information in a precise, concise and organized manner using an electronic medical record
  • Ensures patients receive appropriate standard of care and follow-up (e.g. chronic disease management, well child visits, vaccines, preventative screening, follow-up on abnormal labs etc.), which may involve chart review, recalling patients for appointments etc.
  • Organizes necessary follow-up arrangements/referrals to community-based services for patients
  • Incorporate a wide knowledge base to facilitate professional responsibilities in the provision of patient care including patient education on topics such as heart health, diet and exercise

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

This position is responsible for cross-site coverage at two locations: 76 Grenville Street and 110 Lippencott Street

Qualifications/Skills:

  • Registered Practical Nurse Diploma
  • Current Certificate of Competence (RPN) from the College of Nurses of Ontario.
  • Basic Cardiac Life Support certificate
  • A minimum of 3-5 years’ experience in a Primary Care/Family Practice setting in the following clinical practice areas:
    • Lifestyle and prevention (i.e. Smoking cessation, alcohol use, diet and exercise)
    • Immunizations (baby, child, adolescent and adult)
    • Surveillance and screening (i.e. Cancer screening – colorectal, cervical, breast)
    • Life cycle clinical management (i.e. Clinical visits – well baby, child, adolescent, maternity, adult and frail elderly)
    • Sexual health
    • Family violence
    • Chronic disease management (i.e. Mental health, diabetes, hypertension, CHD, stroke, TIAs, asthma, COPD, hypothyroidism, epilepsy, cancer)
  • 2 years’ experience with Electronic Medical Records (ERM), preferably TELUS/PSS and EPIC
  • Excellent computer skills and a minimum of 2 years’ experience with an Electronic Medical Records (EMR) Primary Care system or equivalent experience required.
  • Successful completion of a Nursing Physical Assessment Course, Solution Focused Course, and Pharmacology Course, an asset
  • Ability to speak one or more of the following languages Spanish, Arabic, Farsi or Dari, Hungarian, Amharic, Sudanese, Tigrinian, and Korean, an asset
  • Experience working with local or overseas high needs communities would be an asset.
  • Demonstrated ability to make autonomous nursing decisions regarding patient care.
  • Ability to work in a fast-paced environment.
  • Excellent patient assessment, triaging skills and teaching experience.
  • Demonstrated leadership and effective interpersonal and communication skills
    Ability to organize time and set priorities effectively.
  • Ability to work independently with minimal supervision
  • Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
  • This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all


Why Choose Us?

  • Be part of a dedicated team committed to excellence.
  • Shape the future of healthcare in a supportive environment.
  • Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

Women’s College Hospital may use artificial intelligence (AI) or automated decision-making tools during various points in the recruitment and selection processes. Please note that third-party job boards may apply their own automated features when displaying or promoting this posting. Women’s College Hospital has no control over these external platform tools.

If you suspect any recruitment related advertising, communication or content did not originate from Women’s College Hospital, please report it immediately by providing the relevant details to WCH Job Advertisement Fraud Reporting Form.

Employment at Women’s College Hospital is conditional upon the verification of credentials, completion of a health review, and proof of immunity and vaccination status for vaccine-preventable diseases, in alignment with WCH Communicable Disease Surveillance protocols. Successful candidates will be required to complete the Employee, Physician and Volunteer Immunization Record Submission Form and the Pre-Placement Health Review Form prior to commencing employment. Submission instructions will be provided in the new hire package and all requirements must be satisfied prior to commencing employment.

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.

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