Posted 4 days ago
Registration/Switchboard Clerk (GMCH) #2026-241
@ Wellington Health Care Alliance
Fergus, Ontario
Overview
Wellington Health Care Alliance is hiring a part-time Registration/Switchboard Clerk at Groves Memorial Community Hospital to run the hospital's main communication centre and register patients. The work involves answering calls, paging, and registering patients in the hospital information system. Pay is $25.31 to $27.04 per hour, with rotating shifts including days, evenings, nights, weekends and statutory holidays.
Pay:
$25.31–$27.04 an hour
Responsibilities:
- Answer and route incoming calls, overhead pages and emergency codes
- Register patients with current valid information in the hospital information system
- Maintain confidentiality under the Privacy Act and hospital policy
- Handle file sorting, chart creation and daily census entry
Requirements summary:
- Medical Terminology Certificate required, or current related experience while completing it
- Recent Meditech registration experience preferred
- Previous switchboard, admitting or registration experience in healthcare
- Good MS Office skills, especially Word and Excel
- Typing speed of 40 words per minute
- Vulnerable Sector Check required
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic, Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Medical Terminology Certificate, Vulnerable Sector Check |
| Background checks | vulnerable sector, references |
| Education | Trade certificate (required) |
| Fields of study | Medical Terminology, Medical Office Administration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wellington Health Care Alliance
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Rooted in Wellness - Growing Together - Cultivating Health
Full company description
Groves Memorial Community Hospital is a rural, hospital providing acute care to patients from Centre Wellington and surrounding communities. Our 600+ staff, physicians and volunteers provide a comprehensive range of surgical, inpatient and outpatient services; including 24/7 emergency and obstetrical care. Founded in 1902, Groves Hospital has a long history of providing excellent, compassionate health care to every patient. Groves Hospital is committed to ensuring a strong workforce of tomorrow by providing teaching opportunities to future physicians, nurses and other allied health professionals. GMCH is part of the Wellington Health Care Alliance sharing administrative staff with North Wellington Health Care.
- LinkedIn followers
- 997
- People associated on LinkedIn
- 183
- Reported office locations
- 131 Frederick Campbell Street, Fergus, ON N1M 0H3, CA
- Business categories
- Hospital
- Health Care
- Non Profit
- Medical
- Other recorded names
- Wellington Health Care Alliance
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Groves Memorial Community Hospital is a rural, hospital providing acute care to patients from Centre Wellington and surrounding communities. Our 600+ staff, physicians and volunteers provide a comprehensive range of surgical, inpatient and outpatient services; including 24/7 emergency and obstetrical care. Founded in 1902, Groves Hospital has a long history of providing excellent, compassionate health care to every…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 201-500 employees |
| Headquarters | Fergus, ON |
| Organization type | Public Company |
| Year founded | 1902 |
| Open jobs on Jobsy | 45 |
| View page |
November 3, 2026
GROVES MEMORIAL COMMUNITY HOSPITAL
POSTING #2026-241
REGISTRATION/SWITCHBOARD CLERK
(REGULAR PART TIME)
One (1) regular part time Registration/Switchboard Clerk position is available within the Registration/Switchboard department at Groves Memorial Community Hospital.
This position is unionized with UNIFOR, Local 1106.
RESPONSIBILITIES:
- Act as main communication center answering incoming calls and redirecting to appropriate departments, overhead pages, emergency codes, and reference to on-call schedules
- Using the hospital information system, following registration standards, register patients with current valid information for each visit
- Responsible for understanding downtime procedures for phone system, hospital information system, paging, and any other electronic systems maintained by the department, including emergency codes
- Manage contacts in a professional manner understanding the patient is first and foremost
- Confidentiality of all information is a requirement of employment as well as compliance with the Privacy Act, hospital and departmental policies and procedures including compliance with Pledge of Confidentiality which requires staff to maintain confidentiality even after employment ceases
- Other duties as assigned: Including but not limited to file sorting, chart creation, organizing of patient information, daily entry of internal census information.
QUALIFICATIONS:
- Graduate Medical Office Program preferred
- Medical Terminology Certificate required - current related experience may be considered (must complete medical terminology certificate)
- Meditech registration experience – Recent experience preferred
- Previous Switchboard/Admitting/Registration experience in a healthcare setting
- Good working knowledge of MS Office (especially Word and Excel) and experience with other software applications, particularly hospital information systems
- Compliance with Privacy Legislation and Hospital Confidentiality requirements.
- Experience organizing patient health information with high degree of accuracy
- Excellent verbal and written communication skills
- Ability to deal effectively with the public, physicians and other healthcare professionals, in a polite, pleasant and professional manner
- Ability to work at a fast pace, independently and maintain strong organizational skills and ability to prioritize to meet deadlines
- Current knowledge of basic Accounts Receivable functions
- Demonstrated leadership skills and ability to work collaboratively
- Must have excellent attendance record
- Must be able to type 40 words per minute
- Satisfactory performance and attendance required
- Satisfactory Reference Checks required prior to start date
- Must provide a Police Vulnerable Sector Check
- Must complete a Pre-Employment Health Assessment
NOTE: Candidates will be tested for qualifications described above.
HOURS OF WORK: Availability for rotating shifts including days, evenings, nights, weekends and statutory holidays as per department schedule
SALARY: $25.31 to $27.04 per hour
Interested applicants please submit your cover letter and resume on BambooHR at the following link: https://whca.bamboohr.com/jobs/ by 4:00pm on November 11, 2026.
INTERNAL applicants please apply with your work email address.
EXTERNAL applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
Groves Memorial Community Hospital strives to create a respectful, accessible and inclusive work environment. Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.
Groves Memorial Community Hospital is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.
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