First seen by our source: 26 days ago
Remote Travel Customer Service Representative
@ Rudybtravel
Montréal, Quebec
Overview
Rudybtravel is hiring a remote Travel Customer Service Representative to support clients from booking through post-trip follow-up. The role involves handling luxury and leisure bookings, changes and special requests, and sharing destination and travel requirement information. The posting offers 100% remote work with flexible scheduling and travel perks.
Responsibilities:
- Respond to client inquiries by phone, email and messaging
- Assist with luxury and leisure travel bookings, changes and cancellations
- Coordinate and confirm itineraries
- Follow up with clients before and after travel
- Maintain booking records and update systems
Requirements summary:
- Excellent verbal and written communication
- Customer service experience, travel or hospitality preferred
- Strong organizational skills and attention to detail
- Comfort learning new booking platforms
- Reliable and able to manage multiple requests
Tools & skills
Source and dates
Source type not verified · manatal
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-10-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Flexible hours, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rudybtravel
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
About the job
About The RoleRudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities
- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns with empathy, professionalism, and solution-oriented thinking
- Maintain accurate documentation and update booking systems as required
Qualifications & Skills
- Excellent verbal and written communication skills
- Customer service experience (travel, hospitality, or service-related experience preferred)
- Strong organizational skills and attention to detail
- Comfortable using technology and learning new systems and booking platforms
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
What We Offer
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional growth within the company
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Apply Today
Interested candidates are encouraged to apply today and join our remote travel support team.
Equal Opportunity Employer
Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.
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