Posted 9 days ago
Resident Engagement Manager
@ Sienna Senior Living
Barrie, Ontario
Overview
Sienna Senior Living is hiring a full-time Resident Engagement Manager to lead recreation, resident programs and the volunteer program in a retirement community. The role manages the department budget, oversees events and fitness programs, and runs the resident welcome program. The posting states a salary of $43,055 to $53,819 plus a vacation package, benefits and an RRSP with employer match.
Responsibilities:
- Enhance resident well-being and community participation
- Evaluate and develop resident engagement programs
- Lead the new resident welcome program
- Build partnerships with local entities and vendors
- Record town hall and resident council meetings
Requirements summary:
- Degree or diploma in aging, wellness or related field
- At least one year of senior program development experience
- At least one year in a management or supervisory role
- Certified or willing to certify to teach senior fitness classes
- Valid driver's licence and clean driving record
- Current CPR and First Aid certification
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · phenom
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Allied health |
| Experience | 1+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: minimal |
| Work setting | Care home, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | CPR, First Aid, Smart Serve, Serving It Right |
| Driver’s licence | required |
| Background checks | criminal record, vulnerable sector |
| Education | College diploma (required), Bachelor’s degree (required) |
| Fields of study | Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies |
| Perks mentioned | Generous paid time off, Retirement plan, Stock or equity |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sienna Senior Living
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Cultivating happiness in daily life
Full company description
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes. Sienna is one of Canada’s largest owners and operators of senior living options, with 100+ high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 15,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting. Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.
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- 52,150
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- 3,313
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- 302 Town Centre Blvd, Suite 300, Markham, Ontario L3R0E8, CA
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- Business categories
- Health Care
- Communities
- Real Estate
- Other recorded names
- Sienna Senior Living
- Niagara Long Term Care Residence
- Specialties
- Retirement Living
- Long-Term Care
- Consulting Services
- Management Services
- Residential Care
- Complex Care
- Independent Living
- Assisted Living
- and Memory Care
- Profile identifies a recruitment agency
- No
- Reported total investment
- 920,688,068
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes. Sienna is one of Canada’s…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Markham, Ontario |
| Organization type | Public Company |
| Year founded | 1972 |
| Specialties | Retirement LivingLong-Term CareConsulting ServicesManagement ServicesResidential CareComplex CareIndependent LivingAssisted Livingand Memory Care |
| Open jobs on Jobsy | 530 |
| View page |
Resident Engagement Manager
Retirement Name
Rate of Pay: $43,055 - $53,819
This posting is for an existing vacancy.
At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, and maintenance. These roles are not just jobs; they embody the heart and soul of our purpose-drive culture, one that is centered on cultivating happiness in daily life!
We are currently seeking exceptional individuals to fill a key management position, a role that is pivotal in bringing our core values of positivity, accountability, community, and caring to life. In this capacity, the Resident Engagement Manager plays a crucial role. Through leadership excellence, the successful candidate will not only manage their department's budget but also ensure that their team delivers exemplary service. This role is responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for. In this role, you will oversee and promote the programs where joy and well-being flourish among residents.
Why you belong here:
We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:
• A competitive salary and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs
What you will be doing:
• Enhance resident well-being, autonomy, and participation in community life
• Evaluate and enhance programs designed to increase resident involvement
• Ensure personal professional development and compliance with mandatory training and certifications for both oneself and the team
• Lead and improve the welcome program for new residents, facilitating their integration and sense of belonging within the community
• Build and maintain strong partnerships with local entities, vendors, and contractors to support and enrich resident engagement and wellness
• Record and document discussions during town hall and resident council meetings
• Create and distribute the monthly schedule of community events and a newsletter for residents and their families
• Develop and implement programs in line with guidelines and brand standards
• Grow and oversee a dynamic volunteer program for in-person and remote volunteers, including student internships
What you need to know:
• Possess a degree or diploma in a field related to aging and wellness, such as Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies, Health Promotion, or Health Sciences
• Bring at least one year of experience in developing programs for seniors, whether in independent living, assisted living, or community center environments
• Have a minimum of one year in a management or supervisory role
• Certified, or willing to become certified within the first 60 days of employment, to teach group land fitness and aquatic fitness classes for seniors, as recognized by the organization
• Hold a valid driver's license, with the readiness to obtain a special class license within six months of employment if required, complemented by a clean driving record
• Currently certified in CPR and First Aid
• Certificate in Smart Serve/Serving It Right (or willingness and ability to obtain)
• Proficiency in Word, Publisher, PowerPoint, and Excel, as well as virtual technologies such as Zoom/Teams etc.
• Additional certifications (i.e. specialized fitness, dementia training etc.) considered a valuable asset
• Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience
• You must be legally eligible to work in Canada or have a valid work/study permit
• You must successfully pass a Vulnerable Sector Check and Criminal Records Check
• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
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