Posted 4 days ago
Resident Manager
@ Sifton Properties Limited
London, Ontario
Overview
Sifton Properties Limited is hiring a temporary full-time, live-in Building Resident Manager for its residential rental team at 790 Wonderland Rd. The role runs daily building operations, handles resident requests and rent collection, and coordinates maintenance and trades. Evenings, weekends and an on-call schedule are required, and applications close November 13, 2026.
Responsibilities:
- Run daily operations of an assigned building
- Handle resident requests and concerns in person, by phone and by email
- Coordinate building repairs with maintenance and trades
- Collect rents, process lease renewals and manage arrears
- Address resident behaviour issues and emergencies
Requirements summary:
- 3-5 years in building management or property customer service
- Prior experience with interior, exterior and mechanical building systems
- Experience with Salesforce or comparable CRM an asset
- Proficient in Microsoft Office
- Valid driver's licence and dependable vehicle
- Available for evenings, weekends and on-call
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Licences & certifications | OSA, WHMIS, HSA, RTA |
| Driver’s licence | required, own vehicle |
| Perks mentioned | Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sifton Properties Limited
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Experience. The Difference.
Full company description
For generations, Sifton Properties has been in the business of building communities. As a family owned and operated organization, we connect like a family and when you’re working with us, you are part of a workplace culture where we trust, understand, support and care about each other. In 1923, Sifton Properties built our first home in London, Ontario, and as we grew to become one of the area’s most reputable home builders, our business diversified to include commercial construction and leasing, residential rental accommodation, retirement living, golf community lifestyle, land development and property management. If we’ve learned anything in nearly one hundred years of service, it’s that every customer story is as unique as the person telling it. Understanding and appreciating the uniqueness of every milestone in our customer’s lives has inspired us to build better communities for tomorrow. It has given us the confidence to be innovative and sustainable in our approach, the courage to follow our instincts, and the motivation required to continue shaping skylines across Ontario. It’s always been extremely important to the Sifton family to be gracious and charitable in support of our communities and to encourage our employees to do the same. With a focus on enriching the lives of children, youth and their families, we are committed to strengthening the cities we serve, and building an organization that we can be proud of. As a Best Managed Company, we are honoured to be named one of London’s Best Places to Work.
- LinkedIn followers
- 4,892
- People associated on LinkedIn
- 278
- Reported office locations
- 1295 RiverBend Road, Suite 300, London, Ontario N6K 0G2, CA
- Business categories
- Leasing
- Construction
- Commercial Real Estate
- Property Management
- Other recorded names
- Sifton Properties Limited
- Specialties
- Residential Rentals
- Neighbourhood Developments
- New Homes
- Commercial Properties
- Retirement Living
- and Property Management
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
For generations, Sifton Properties has been in the business of building communities. As a family owned and operated organization, we connect like a family and when you’re working with us, you are part of a workplace culture where we trust, understand, support and care about each other. In 1923, Sifton Properties built our first home in London, Ontario, and as we grew to become one of the area’s most reputable home…
| Field | Value |
|---|---|
| Industry | Leasing Non-residential Real Estate |
| Company size | 501-1,000 employees |
| Headquarters | London, Ontario |
| Organization type | Privately Held |
| Year founded | 1923 |
| Specialties | Residential RentalsNeighbourhood DevelopmentsNew HomesCommercial PropertiesRetirement Livingand Property Management |
| Open jobs on Jobsy | 4 |
| View page |
Who We Are
As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building communities for people to live, work and play.
We are looking for a temporary full-time Building Resident Manager for our Residential Rental Team at our 790 Wonderland Rd. location. This position includes working collaboratively with a dynamic team of Maintenance, Leasing, and Leadership employees, as well as contractors/trades, to address building and resident issues.
Experience what it means to be part of our family, and build a career you’re proud of.
About the Role
- The Resident Manager is responsible for the daily operations of the building to which they are assigned, ensuring residents receive consistent, exceptional customer service in keeping with the Mission of Sifton Properties Limited. This is a full-time, live-in position that includes working collaboratively with a dynamic team of Maintenance, Leasing, and Leadership employees, as well as contractors/trades, to address building and resident issues. The Resident Manager ensures excellent, responsive service for resident requests, provides a clean, well-maintained, and secure building, and reports to the Junior Property Manager.
- Provide efficient, friendly service to residents with a focus on solving resident concerns directly, which includes a high level of communication with residents, face to face, via phone or email and requires a high level of detail to enhance customer experience. Deliver on the Company Mission of providing “Outstanding Customer Experiences”.
- Facilitates the completion of all building and suite service requests with the support of the Maintenance Manager and Property Manager, and will perform basic repairs and maintenance in the suites and common areas that do not require the use of skilled tradesmen, contacting the Maintenance Team if a sub-trade or assistance is required. Includes addressing service requests regarding ventilation, air quality, sustainability technologies, lighting, plumbing, etc.
- The Resident Manager is also responsible for performing and completing related administrative tasks as needed within the building’s Administration/Management office and in support of the Company’s administrative requirements, including collecting rents, processing lease renewals, assisting with rental arrears, and addressing resident behavioural issues that impact the overall enjoyment of the building.
Experience
- 3-5 Years’ experience in Building Management or related customer service roles in Property Management
- Prior experience with interior and exterior building maintenance and mechanical systems
- Knowledge of green building technologies an asset
- Professional, friendly and enthusiastic attitude towards tenant customer service
- Adept at troubleshooting problems effectively
- Address and diffuse emergencies professionally with a calming demeanour
- Able to manage and prioritize multiple tasks calmly and with consistency
- Experience in Salesforce or comparable CRM softwareis an asset
- Proficient in Microsoft Office
- Thrives being a part of a successful, high-functioning team
- Available to work evenings, weekends, and on-call schedule as required
- A valid driver’s license and dependable vehicle.
- Working knowledge of safe work practices, including but not limited to OSA, WHMIS, HSA and RTA.
What We Can Offer You
Join Our Team for a Supportive and Enriching Employee Experience!
We believe in creating a workplace where you can thrive and feel valued every day. Here’s what you can look forward to:
- Comprehensive Benefits Packages*: We’ve got you covered with benefits to keep you and your family healthy and happy.
- Growth, Training, and Development Programs: From in-depth training to mentorship with our amazing team and leadership, we’re committed to your professional growth.
- Fun Community Events: Enjoy a lively calendar of monthly events, celebrations, challenges, and unique role-specific perks with our signature "Sif’Ton of Fun."
- Employee Recognition Program: We love to celebrate and reward your contributions!
- Employee Referral Program: Help us grow our team and be rewarded for successful hires.
- Employee Donation Matching Program: We support your charitable efforts by matching your donations.
- Employee Assistance Program: Everyday support for your personal and professional well-being.
- Inclusive and Accessible Work Environment: Everyone is welcome, and we strive to make our workplace inclusive for all.
Experience a workplace where your growth, well-being, and contributions are truly valued. We can’t wait to welcome you to our team!
*For eligible positions
Application Process
Submit applications by 4:30 p.m. on November 13, 2026.
Sifton Properties would like to thank all applicants; however, only those who qualify for an interview will be contacted.
This posting is to fill an existing vacancy.
Artificial Intelligence (AI)
The Company may use AI-supported recruitment tools on a limited basis, but rest assured, our human Recruiter is involved in every stage of the recruitment process.
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