Posted last month
Resident Services Manager (Full-Time)
@ Parc Retirement Living
White Rock, British Columbia
Overview
PARC Retirement Living is hiring a full-time Resident Services Manager for its Oceana PARC community in White Rock, working under the General Manager to oversee resident services, reception and administration. The role covers move-ins, move-outs, tours, orientations, resident accounts and financial statements. Schedule is Sunday to Thursday, 8:30am to 5:00pm, with a benefited position.
Responsibilities:
- Oversee resident services, reception and administration teams
- Organize move-ins, move-outs, tours and orientations
- Manage resident relationships and accounts
- Prepare financial statements and handle accounting administration
- Oversee Active Living programs and sales tasks
Requirements summary:
- Degree in business or related field
- Front Office Management or accommodation experience in retirement living or hospitality
- Experience managing, training and motivating a team
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint
- Experience in Yardi or Sherpa is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-25
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Manages people | Yes |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Care home |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Licences & certifications | TB test |
| Background checks | criminal record |
| Education | Bachelor’s degree (required) |
| Fields of study | Business, Hospitality |
| Perks mentioned | Generous parental leave, Wellness, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Parc Retirement Living
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Our award-winning, vibrant, inspiring retirement residences are premium communities in central locations.
Full company description
Independent Senior Living. Where residents and employees thrive. PARC Retirement Living is a privately owned company, specializing in building and managing seniors’ lifestyle residences in Vancouver’s Lower Mainland. Owner, Rainer Muller, incorporated the company in 2004. As a trained architect in Europe, the course of his career was changed when his own mother moved into a retirement living community in Switzerland. Rainer was inspired by how enriched her life became, and this fueled his passion and vision for retirement residences featuring high-quality construction, fresh food, active living programs and services. PARC Retirement Living now employs 350 staff and operates six, unique, award-winning residences. Our employees refer to us as a dynamic workplace, where they inspire one another through optimism and compassion. PARC Retirement Living contributes approximately $300,000 annually to neighborhood organizations that benefit the lives of seniors. Our mission is to ensure residents thrive through an active, enriched lifestyle in all of our communities. Developed as part of our ongoing research into independence as we age, the PARC Active Living™ program offers all residents premium services and amenities including fitness classes, art and cultural programs, chef-prepared cuisine, an onsite Wellness Consultant, complimentary transportation and more. All delivered by employees committed to enriching the lives of seniors. We have six residences in the Great Vancouver area: Cristalina PARC - Kelowna, Pandosy District Oceana PARC – White Rock Westerleigh PARC – West Vancouver, Ambleside Summerhill PARC – North Vancouver, central Lonsdale Cedar Springs PARC – North Vancouver, Deep Cove Mulberry PARC – Burnaby South Our newest locations in development: Coquitlam PARC - Coquitlam, BC Learn more about how life is better here at www.parcliving.ca.
- LinkedIn followers
- 9,168
- People associated on LinkedIn
- 109
- Reported office locations
- Suite 920-1166 Alberni Street, Vancouver, British Columbia V6E 3Z3, CA
- 135 West 15th Street, North Vancouver, BC V7M 1R7, CA
- 7230 Acorn Avenue, Burnaby, BC V5E 4N9, CA
- 3633 Mount Seymour Parkway, North Vancouver, BC V7H 0A9, CA
- 725 22nd Street, West Vancouver, BC V7V 0B3, CA
- 1575 George St, White Rock, British Columbia V4B 0B6, CA
- Business categories
- Residential
- Health Care
- Assisted Living
- Elderly
- Other recorded names
- PARC Retirement Living
- New Athens Creek
- Specialties
- Seniors Housing
- Community Outreach
- Health
- Wellness
- and Independent Living
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Independent Senior Living. Where residents and employees thrive. PARC Retirement Living is a privately owned company, specializing in building and managing seniors’ lifestyle residences in Vancouver’s Lower Mainland. Owner, Rainer Muller, incorporated the company in 2004. As a trained architect in Europe, the course of his career was changed when his own mother moved into a retirement living community in…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 201-500 employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Privately Held |
| Year founded | 1999 |
| Specialties | Seniors HousingCommunity OutreachHealth Wellnessand Independent Living |
| Open jobs on Jobsy | 16 |
| View page |
Permanent, Full-Time (40 hrs) | Schedule: Sunday - Thursday | Shift: 8:30am - 5:00pm | Benefited Position
Are you a caring person who wants to make a difference in the lives of seniors?
PARC Retirement Living is an award-winning developer and operator of independent senior-living communities. We’re looking for a Resident Services Manager to join our Oceana PARC team in White Rock.
About working at PARC
PARC communities are home to active seniors; inspiring spaces where aging adults come to live well and engage with a vibrant community of like-minded people. PARC gives residents the freedom to live independently, while nurturing their physical and mental well-being.
As Resident Services Manager, you’re a familiar face to our residents and their families, and you have a huge impact on their experience in our community. This means:
- Under the direction of the General Manager, you oversee all resident services, along with the administration and reception team. You oversee Active Living programs and sales tasks as needed.
- You organize move-ins, move-outs, residence tours and orientations. You always have an ear out for resident feedback and enjoy sharing this with our teams.
- You will manage resident relationships and accounts, with an emphasis on financial statement creation and other accounting administration.
The perks of joining PARC
- Meaningful work. How many hospitality jobs can say that? At PARC, you’ll be making a positive difference in seniors’ lives, each and every day.
- Refreshments while you work. PARC’s chef-prepared cuisine rivals the best in BC, and we offer subsidized daily meals and beverages to employees.
- A supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can.
- High-value benefits. We offer Extended Health, Vision, Dental, Life, AD&D and Disability Insurance, plus an Employee Assistance Program (EAP), to help protect your health, family and way of life. Plus: birthdays off with pay, parental top-ups and much more!
It takes a special kind of person to work here – does this sound like you?
- You’re a superb communicator. You’re comfortable handling difficult conversations and aim to build trust with every interaction.
- You have a degree in business or a related field, paired with Front Office Management or Accommodation experience in the retirement living or hospitality industry.
- You have experience managing, training and motivating a team. You enjoy building a positive work environment for your team and the departments you work with.
- You’re highly proficient in Microsoft Word, Excel, Outlook and PowerPoint. You’ve used these tools for reporting, data analytics, communications, calendar management and more. Experience working in Yardi or Sherpa is an asset too.
- You have experience in office set-up and record management, including preparation of invoices, basic accounting and cash management. Your strong eye for detail helps you catch mistakes and errors quickly.
- You have a knack for staying organized and managing your time. Even in a fast-paced and changing environment, you manage to keep to priorities and meet deadlines.
- You deeply understand and respect the needs of seniors, their families and the professionals engaged in their care.
At PARC Retirement Living we require a Criminal Record Check, and a TB test within the first month of employment.
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