Posted 9 days ago
Restaurant Assistant Manager
@ A&W Restaurants
Victoria, British Columbia
Overview
A&W Restaurants is hiring a full-time Assistant Manager for its Victoria, BC location at a salary of $45,000 per year, with a potential bonus. The role supports the restaurant manager in supervising shift and daily operations, staff, finances and guest service, and requires 5 years of restaurant management experience within the previous 10 years, with evening, weekend and holiday availability.
Pay:
$45,000 a year
Responsibilities:
- Support the manager in supervising daily and shift operations
- Schedule staff and manage food, labour and operating costs
- Recruit, train and mentor hourly staff
- Ensure food safety, sanitation and WorkSafeBC compliance
- Resolve guest concerns and monitor satisfaction
Requirements summary:
- 5 years restaurant management experience within the previous 10 years
- FOODSAFE Level 1 required, Level 2 preferred
- Basic or Intermediate First Aid certification
- Proficiency with POS systems, Windows 11 and MS365 Business
- Secondary school certificate or equivalent
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 5+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 |
| Schedule | evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 25 lb · computer moderate |
| Languages | English |
| Licences & certifications | FOODSAFE Level 1, First Aid |
| Education | High school (required), Trade certificate (preferred) |
| Fields of study | Hospitality |
| Perks mentioned | Retirement plan, Performance bonus, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
A&W Restaurants
| Field | Value |
|---|---|
| Open jobs on Jobsy | 178 |
A&W Restaurants in Victoria, BC, located at 105/106 2000 Cadboro Bay Rd., is looking for permanent full-time Assistant Manager to start immediately.
Compensation: $45,000 per annum
Potential Compensation: $50,975 per annum
Hours Per Week: 40
Language: English
Education: Secondary School Certificate or equivalent
Experience: 5 years experience in Restaurant Management within the previous 10 years.
Benefits include an optional, employee‑contributed single or family Medical and Dental Benefit plan comprising Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, cell phone allowance, potential bonus of 7.5% of salary, and AD&D, along with an optional, employee‑contributed Group RRSP.
The McMurray Group owns and operates A&W Restaurants across Western Canada. We are committed to creating a positive, people-centered workplace built on respect, teamwork, and open communication. We recognize and celebrate the efforts and achievements of our team members, and we strive to provide an environment where everyone can learn, grow, and succeed.
Role
The Assistant Manager works with the Manager to supervise overall shift and daily operations. This includes operating the restaurant according to A&W Standards, WorkSafeBC, and health/employment regulations, and ensuring smooth operations during the Manager’s absence.
The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development. Responsibilities align with NOC 60030, including planning, organizing, directing, controlling, and evaluating operations; supervising and training staff; and ensuring adherence to food safety and health standards.
Responsibilities
Operations
- Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
- Assist in reviewing weekly P&L statements and managing food, labour, and operational costs.
- Maintain A&W operational standards and participate in reviews and improvement initiatives.
- Ensure compliance with WorkSafeBC, public health, and ESA requirements.
- Assist with staff scheduling and oversee shift deployment.
- Support maintenance of equipment and facility systems, and coordinate repairs.
- Promote team engagement and a positive workplace climate.
- Ensure compliance with sanitation, hygiene, and food-handling practices.
Human Resources
- Recruit and train hourly staff; support supervisory hiring.
- Address performance issues and participate in discipline as needed.
- Mentor staff for future leadership roles.
- Lead team meetings when delegated and support communication.
- Ensure payroll and scheduling compliance with provincial standards.
- Promote a safe and motivating work environment.
- Document and report critical incidents.
- Assist with Health & Safety meetings and follow‑up on corrective actions.
- Maintain knowledge of HR policies and enforce them consistently.
Financial
- Assist with daily, weekly, and period-end accounting tasks.
- Support inventory control, ordering, waste tracking, and cost management.
- Apply cash, food, and labour cost control practices.
- Help achieve profitability through cost control and efficiency.
- Support accurate sales forecasting and strategies to meet targets.
- Monitor revenues and support adjustments when necessary.
Customer Service
- Maintain high standards of cleanliness, sanitation, and food safety.
- Ensure high‑quality guest service through effective staff positioning.
- Assist with local store marketing activities.
- Address guest concerns using the service recovery program.
- Ensure team appearance and conduct meet A&W standards.
- Monitor guest satisfaction metrics and support improvements.
- Resolve customer issues and ensure compliance with health and safety rules.
Qualifications & Requirements
- Strong interpersonal and leadership skills with supervisory experience.
- Proficiency in all restaurant operational positions.
- Knowledge of Restaurant Operating Systems and Standards.
- Interest in developing and supporting team members.
- Ability to perform basic accounting and administrative duties.
- FOODSAFE Level 1 required; Level 2 preferred.
- Basic or Intermediate First Aid certification.
- High school diploma or equivalent; hospitality training preferred.
- Proficiency with POS systems, Windows 11, and MS365 Business.
Competencies
- Leadership & People Development
- Operational Expertise
- Financial Insight
- Customer Focus
- Decision-Making
- Communication Skills
- Problem-Solving
Working Conditions
- Fast-paced food service environment.
- Standing for extended periods; occasional lifting up to 25 lbs.
- Repetitive motion and lateral stepping.
- Flexible availability including evenings, weekends, holidays.
- Responsible for full restaurant oversight during operating hours.
Posted: October 20, 2026
How to Apply
Please ensure you provide a current and relevant resume, including applicable work experience and references.
Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered.
Application Options
We encourage candidates to apply through the posting link for priority processing. If the link is not working, you may submit your resume using one of the options below:
• Online: https://mcmurraygroupofcompanies.applytojob.com
• In person at the restaurant location
• By mail: Recruitment – A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
If you are viewing this posting, the position has not yet been filled. Only qualified applicants will be contacted for assessments and interviews.
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