Posted 13 months ago
Retail - Assistant Store Manager
@ Wirelessdna
Mississauga, Ontario
Overview
Wireless DNA, an authorized Rogers and Fido dealer with 38 stores across the Greater Toronto area, is hiring an Assistant Store Manager. The role involves overseeing store finances and inventory, leading and coaching a sales team, and driving customer experience.
Responsibilities:
- Oversee store financial operations, inventory and audits
- Lead, coach and develop a high-performing sales team
- Monitor KPIs and advise team members on sales techniques
- Resolve customer escalations as a role model
- Drive training, sales and business improvement ideas
Requirements summary:
- Clear mission to lead and inspire a team
- Thoughtful and empathetic leadership
- Openness to change and continuous improvement
- Commitment to personal and professional leadership growth
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2025-10-19
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Manages people | Yes |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wirelessdna
Saved company profile
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Excellence. It's in Our Genes.
Full company description
Wireless DNA is a Canadian telecommunications provider delivering reliable wireless and connectivity solutions for both businesses and consumers nationwide. An exclusive authorized dealer of Rogers, Fido, and Chatr, Wireless DNA operates 82+ locations across Canada, supporting small and mid-sized businesses, enterprise clients, and individual customers with mobile, internet, and communication services designed to keep people connected in an increasingly digital world. For businesses, Wireless DNA provides business wireless plans, enterprise mobility solutions, internet and connectivity services, unified communications, and business phone systems—helping organizations stay connected across teams, devices, and locations with scalable and dependable solutions. For consumers, we offer mobile devices, wireless plans, accessories, and in-store support, delivering a seamless retail experience backed by trusted national networks and knowledgeable teams. With a 25-year legacy and an award-winning network of stores, Wireless DNA brings the latest in telecommunications technology together with customer-focused service—bridging enterprise-grade connectivity with everyday wireless needs across Canada.
- LinkedIn followers
- 11,915
- People associated on LinkedIn
- 187
- Reported office locations
- 1109-4789 Yonge Street, Toronto, Ontario M2N 0G3, CA
- 1250 South Service Rd, Mississauga, Ontario L5E 1V4, CA
- 7205 Goreway Dr, Mississauga, Ontario L4T 2T9, CA
- 3850 Sheppard Ave E, Unit 0075, Scarborough, Ontario M1T 3L4, CA
- 2900 Markham Rd, Unit A47, Scarborough, Ontario M1X 1E6, CA
- 45 Overlea Blvd, Unit 148, Toronto, Ontario M4H 1C3, CA
- 4300 Steeles Ave E, Markham, Ontario L3R 0Y5, CA
- 2000 Airport Rd NE, Near Door 15, Calgary, Alberta T2E 6W5, CA
- 1000 Airport Rd, Nisku, Alberta T9E 0V3, CA
- 747 Bell Blvd, Halifax, Nova Scotia B2T 1K2, CA
- 6301 Silver Dart Dr, Terminal 1, Mississauga, Ontario L5P 1B2, CA
- 6301 Silver Dart Dr, Door G, Mississauga, Ontario L5P 1B2, CA
- 1970 Wellington Ave, Winnipeg, Manitoba R3H 0E3, CA
- 1530 Albion Rd, Unit 37C, Etobicoke, Ontario M9V 1B4, CA
- 84 Lynden Rd, Unit K03, Brantford, Ontario N3R 6B8, CA
- 777 Guelph Line, Burlington, Ontario L7R 3N2, CA
- 222 Spadina Ave, Toronto, Ontario M5T 3B3, CA
- 250 The East Mall, Unit 105, Etobicoke, Ontario M9B 3Y8, CA
- 444 Yonge St, Unit M7, Toronto, Ontario M5B 2H4, CA
- 45 Overlea Blvd, Unit 160, Toronto, Ontario M4H 1C3, CA
- 220 Yonge St, Unit Z019, Toronto, Ontario M5B 2H1, CA
- 2 King St W, Hamilton, Ontario L8P 1A1, CA
- 2 Bloor St E, Unit C12, Toronto, Ontario M4W 1A8, CA
- 1911 Finch Ave W, North York, Ontario M3N 2V2, CA
- 700 Lawrence Ave W, Unit 119B, North York, Ontario M6A 3B4, CA
- 55 Ontario St, Unit K003, Milton, Ontario L9T 2M3, CA
- 85 Ellesmere Rd, Unit K017, Unit , Ontario M1R 4B7, CA
- 4141 Dixie Rd, Mississauga, Ontario L4W 1V5, CA
- 4141 Dixie Rd, Unit K8, Mississauga, Ontario L4W 1V5, CA
- 1151 Dundas St W, Unit K3, Mississauga, Ontario L5C 1C6, CA
- 2300 Yonge St, Unit M12, Toronto, Ontario M4P 1E4, CA
- 4841 Yonge St, Unit 115, Toronto, Ontario M2N 5X2, CA
- 1 York Gate Blvd, Unit K-9, North York, Ontario M3N 3A1, CA
- 6064 Yonge St, North York, Ontario M2M 3W6, CA
- 10990 Chinguacousy Rd, Brampton, Ontario L7A 0P1, CA
- 541 Thompson Rd S, Milton, Ontario L9T 7Z1, CA
- 2951 Lake Shore Blvd W, Etobicoke, Ontario M8V 1J5, CA
- 246 Queen St, Port Perry, Ontario L9L 1B9, CA
- 550 Queen St W, Brampton, Ontario L6X 3E1, CA
- 630 Peter Robertson Blvd, Brampton, Ontario L6R 1T4, CA
- 1564 Royal York Rd, Etobicoke, Ontario M9P 3C3, CA
- 1098 Peter Robertson Blvd, Brampton, Ontario L6R 3A5, CA
- 101 Osler Dr, Dundas, Ontario L9H 4H4, CA
- 5200 Dixie Rd, Mississauga, Ontario L4W 1E4, CA
- 2 Sky Harbour Dr, Brampton, Ontario L6Y 0V7, CA
- 1 Steeles Ave E, Brampton, Ontario L6W 4J4, CA
- 2 Dewside Dr, Brampton, Ontario L6R 3Y5, CA
- 7975 Yonge St, Innisfil, Ontario L9S 1L2, CA
- 135 Fennel Avenue West, Hamilton, Ontario L9C 0E5, CA
- 22-6085 Creditview Rd, Mississauga, Ontario L5V, CA
- 2456 Lake Shore Blvd W, Etobicoke, Ontario M8V 1C9, CA
- 379 Main St N, Brampton, Ontario L6X 1N7, CA
- 1 Promenade Circle, Vaughan, Ontario L4J 4P8, CA
- 165 Silver Reign Dr, Unit 2103, Etobicoke, Ontario M9W 3W4, CA
- 550 King St N, Waterloo, Ontario N2L 5W6, CA
- 2960 Kingsway Dr, Kitchener, Ontario N2C 1X1, CA
- 355 Hespeler Rd, Cambridge, Ontario N1R 6B3, CA
- 435 Stone Rd W, Guelph, Ontario N1G 2X6, CA
- 1000 Airport Parkway Private, Ottawa, Ontario K1V 9B4, CA
- 45 Four Winds Dr, Toronto, Ontario M3J 1K7, CA
- 165 Silver Reign DR, unit 2103, Etobicoke , Onatrio M9W 3W4, CA
- 88 Ave NE, 3190 – 5850, Calgary, Alberta T3J0Z7, CA
- 515 Marlborough Way NE, Unit 718K, Calgary, Alberta T2A 7E7, CA
- 100 Anderson Rd SE, Calgary, Alberta T2J 3V1, CA
- 2525 36 St NE, Calgary, Alberta T1Y 5T4, CA
- 2269 Riverside Dr, Unit 017A, Ottawa, Ontario K1H 8K2, CA
- 2331 St NW, 208, Edmonton, AB T6K4B4, CA
- 9499 137 Ave, Edmonton, Alberta T5V, CA
- 102 Avenue NW, 10200, Edmonton, Alberta T5J 4B7, CA
- Business categories
- Sales
- Telecommunications
- Customer Service
- Other recorded names
- Wirelessdna
- Specialties
- Telecommunication
- Business Telecommunications
- Mobile Plans & Wireless Solutions
- Enterprise Mobility Solutions
- Internet & Connectivity Services
- SMB Wireless Plans
- Unified Communications
- and Retail Wireless Solutions
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Wireless DNA is a Canadian telecommunications provider delivering reliable wireless and connectivity solutions for both businesses and consumers nationwide. An exclusive authorized dealer of Rogers, Fido, and Chatr, Wireless DNA operates 82+ locations across Canada, supporting small and mid-sized businesses, enterprise clients, and individual customers with mobile, internet, and communication services designed to…
| Field | Value |
|---|---|
| Industry | Telecommunications |
| Company size | 51-200 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1999 |
| Specialties | TelecommunicationBusiness TelecommunicationsMobile Plans & Wireless SolutionsEnterprise Mobility SolutionsInternet & Connectivity ServicesSMB Wireless PlansUnified Communicationsand Retail Wireless Solutions |
| Open jobs on Jobsy | 107 |
| View page |
Wireless DNA is an authorized exclusive Rogers and Fido dealer with over 25 years in the industry with an award-winning network of stores to bring the best and the latest in telecommunication technology. We have 38 different locations across the Greater Toronto area, including one at the Toronto Pearson airport.
We are passionate about innovation and believe that the best road to success lies through growth and happiness of our employees.
Our Store Managers are encouraged to see their world through the eyes of an entrepreneur and focus on leading a team to deliver a superior and consistent customer experience
Why Work for Us?
- Competitive compensation
- Comprehensive health and dental plan
- Great Employee Referral Program
- Opportunities to grow and develop your career
- Great culture, with a diverse and inclusive Workplace
- Employee discounts across Rogers & Fido services
- Monthly birthday recognition, acknowledgement and celebrations
- Opportunity to give back to the community through volunteering / participating in company events
In this role you will:
- Maximize store profitability by overseeing all financial operations, including inventory control, cash flow reporting and preparing for audits
- Be a continuous learner and be willing to share innovative techniques and approaches to support with employee training, sales /marketing, and business improvement ideas
- Develop and retain high-performing sales team members who easily build strong rapport and meaningful connections with our customers
- Bring positive energy to work everyday to motivate the team in delivering a superior customer service experience while acting as a role model to resolve customer escalations
- Monitor key performance indicators and provide tailored advice to team members on how to improve their sales / customer service techniques
- Support team dynamics by providing continuous feedback and coaching to shape employees performances and help them realize their potential to move forward in their career journey
You are someone who:
- Has a clear mission and purpose – want to lead and inspire a team to succeed and to be passionate about their customers
- Elevates and enhances you team’s energy through thoughtful and empathetic leadership
- Embraces changes and constantly looks for ways to do things better
- Wants to continue to grow as a leader – personal and professional development is at your core
- Inspires your team to build the skills and experience they need to reach their next career opportunity
This description highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
WDNA is an equal opportunity employer. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, sexual orientation or gender identity. For qualified persons with disabilities who are applicants for employment. If you need assistance or accommodations to interview because of a disability, please inform the Recruiter (Human Resources) in advance. Employment opportunities will never be denied to anyone because of the need for an accommodation.
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