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Retail General Manager

@ Staples Canada

Regina, Saskatchewan

Full-time3+ years experience
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Overview

Staples Canada is hiring a Retail General Manager to lead store operations, drive sales and service targets, and develop the store team. The role is full-time and involves daily floor leadership, financial monitoring, people management and health and safety compliance. The posting also lists benefits including associate discount, health and dental coverage, PTO, RRSP/DPSP and a performance bonus.

Responsibilities:

  • Drive sales and operational excellence in the store
  • Lead, motivate and coach the store team
  • Manage budgets, analyze reports and meet financial targets
  • Pursue business development and B2B opportunities
  • Manage scheduling, recruitment and talent development

Requirements summary:

  • 3-5 years of retail management experience, preferably as General Manager
  • Proven record of meeting sales and service targets
  • Ability to lead in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Experience coaching, developing talent and managing teams

Tools & skills

Benefits mentioned

Health insuranceDentalRetirement planPaid time off
Source and dates

Employer career site / ATS feed · oraclecloud

Employer posting date
2026-09-30
First seen by our source
2026-10-08
Source record updated
2026-10-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience3+ years
Management experience3+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
Encouraged to applyPeople with disabilities
Perks mentionedGenerous paid time off, Retirement plan, Performance bonus, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

Staples Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples is where smart meets streamlined. Headquartered in Richmond Hill, Ontario, Staples Canada has proudly served Canadians for over 30 years. With 11,000+ associates and nearly 300 stores, corporate offices, and distribution centres, we’re deeply rooted in communities from coast to coast. Explore more at www.staples.ca or follow us @StaplesCanada.

LinkedIn followers
77,889
People associated on LinkedIn
4,333
Reported office locations
  • 6 Staples Avenue, Richmond Hill, Ontario L4B 4W3, CA
Other recorded names
  • Staples Canada
  • Staples
Specialties
  • Ink & Toner
  • Paper
  • Office Supplies
  • School Supplies
  • Cleaning & Facilities
  • Technology & Electronics
  • Mailing
  • Shipping & Packing
  • Small Business
  • Arts & Crafts
  • Tech Services
  • and Tech Services
Profile identifies a recruitment agency
No

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples…

FieldValue
IndustryRetail
Company size10,001+ employees
HeadquartersRichmond Hill, Ontario
Organization typePrivately Held
SpecialtiesInk & TonerPaperOffice SuppliesSchool SuppliesCleaning & FacilitiesTechnology & ElectronicsMailingShipping & PackingSmall BusinessArts & Crafts
Open jobs on Jobsy689
LinkedInView page
Job description

Some of what you will do

We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer-first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences.

Specifically, you will

  • Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers. Oversee all aspects of Brand Standards and implement continuous improvement initiatives.
  • Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute day-to-day floor leadership duties, making confident and purposeful decisions.
  • Strategic Vision: Develop and execute a strategic vision to promote a customer-first mentality within the team. Inspire and work through your entire store team to bring this vision to life.
  • Financial Management: Achieve business and financial targets by monitoring budgets, analyzing reports, and making informed decisions.
  • Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion.
  • People Management: Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Create an environment in which you and your team focus on development as a priority.
  • Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency.
  • Health & Safety: Ensure compliance for all aspects of Health & Safety, Asset Protection (AP), Privacy, and company policies and procedures.

Some of what you need

  • 3-5 years of experience in a retail management role. Preferably as a General Manager.
  • Proven experience with achieving sales and service targets with a customer-centered approach.
  • Ability to lead in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
  • Excellent communication and interpersonal skills, people are inspired by your communication.
  • Experience in coaching, developing talent, and managing teams.

Some of what you will get

  • Associate discount
  • Health and dental benefits
  • Competitive PTO; Personal Days
  • RRSP/DPSP program
  • Performance bonus
  • Learning & Development programs
  • And more...
About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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