Posted 4 days ago
Retail Store Manager
@ Kawartha Dairy
Ottawa, Ontario
Overview
Kawartha Dairy is hiring a full-time Retail Store Manager to lead store operations, staff and customer service. The role covers inventory control, scheduling, cash management and team supervision. The posting states a competitive salary, an annual performance bonus, company-paid health, vision and dental benefits, and a flexible schedule including evenings, weekends and holidays.
Responsibilities:
- Manage store inventory, ordering and cash deposits
- Hire, schedule and train store staff
- Supervise staff performance and customer service
- Resolve customer concerns and maintain store safety
Requirements summary:
- Natural mentor with strong communication skills
- Sound problem-solving and decision-making
- Strong MS Office skills including Excel and Access
- Flexible availability for evenings, weekends and holidays
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Retail |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Retirement plan, Performance bonus, Employee discount, Wellness, Paid training, Uniform provided |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Kawartha Dairy
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Kawartha Dairy has been making great family memories for over 85 years. We are proud to continue to be a 100% Canadian-owned company, still operated by the same family that founded it in 1937. Although the company has grown tremendously from its early days, it remains headquartered in the small lakeside Canadian town of Bobcaygeon where it was founded. Today Kawartha Dairy operates 13 retail stores and services a wide range of customers, from grocery stores to food service establishments and of course, ice cream parlours. Fresh milk and fresh cream is received daily from local farms and the rich and creamy milk and ice cream are still made the traditional way. Kawartha Dairy is committed to growing our company culture of super-friendly staff, above-and-beyond customer service and of course creating a fabulous collection of ice cream and other products. We at Kawartha Dairy live by our five values: 1. We are Family 2. We Enjoy Our Work 3. We are Customer Obsessed 4. We are Small Town Canada 5. We are Proud of Our Quality
- LinkedIn followers
- 4,251
- People associated on LinkedIn
- 212
- Reported office locations
- 89 Prince St W, Kawartha Lakes, Ontario K0M 1A0, CA
- Business categories
- Service Industry
- Food and Beverage
- Manufacturing
- Food Processing
- Food & Beverage Manufacturing
- Other recorded names
- Kawartha Dairy
- Kawartha Dairy Ltd
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Kawartha Dairy has been making great family memories for over 85 years. We are proud to continue to be a 100% Canadian-owned company, still operated by the same family that founded it in 1937. Although the company has grown tremendously from its early days, it remains headquartered in the small lakeside Canadian town of Bobcaygeon where it was founded. Today Kawartha Dairy operates 13 retail stores and services a…
| Field | Value |
|---|---|
| Industry | Food and Beverage Manufacturing |
| Company size | 51-200 employees |
| Headquarters | Kawartha Lakes, Ontario |
| Organization type | Privately Held |
| Year founded | 1937 |
| Open jobs on Jobsy | 5 |
| View page |
If you’re passionate about ensuring maximum customer obsession, creating a sense of family within your team, navigating youth during their first employment journey– and having fun doing it, apply to our Full-Time Retail Store Manager opportunity so we can meet you!
What You’ll Love About Us:
- Competitive salary
- Annual performance bonus
- 100% Company paid health, vision & dental benefits
- Sick pay
- Employee Assistance Program
- RRSP/DPSP matching
- Uniforms provided
- Opportunities for training & advancement
- 100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
- Perks, Perks, Perks! Discount on products sold in our retail stores, free daily dairy beverages (we do make awesome milk) provided in all our company fridges and an active social committee. And the best thing about working at Kawartha Dairy – you get FREE ICE CREAM!!!
What You’ll Do:
Follow and improve the procedures and personnel practices utilized to maintain store inventory.
- Maintain appropriate inventory levels
- Maintain the practice of inventory rotation and control
- Analyze result of inventory variances and improve
Establish and maintain work schedules to allow for variances in customer ordering.
- Hire, schedule and train all staff in exceptional customer service
- Develop and supervise staff to achieve high levels of performance and customer service
- Develop and maintain a positive productive team working environment
- Supervise staff in the proper practices utilized in the proper preparation and handling of products
- Administer required documentation in administration of payroll
Maintain communications with staff and customers.
- Ensure customer satisfaction is carried out and resolve customer concerns and/or escalate to the next level of authority as appropriate
- Ensure that front of house offerings are prepared with the highest caliber of presentation
- Provide for monitoring and reporting of personnel practices
- Conduct performance reviews with all personnel
- Maintain safe and sanitary conditions for staff and customers
- Retain a thorough knowledge of company policies and procedures
Provide for information and recording of documentation.
- Maintain accurate and timely inventory control and ordering systems
- Follow and closely monitor proper procedures and policies to maintain effective cash management
- Ensure cash deposits to bank on a daily basis
Maintain required schedules and procedures for inspection and monitoring of store equipment, store building, processes and procedures.
- Follow inspection schedules for equipment and building
- Provide for inspection and monitoring of processes and procedures
What You Need to Get the Job Done:
- Possess a dynamic energy and are a natural mentor.
- An excellent communicator who has the ability to influence all.
- Someone who identifies problems, analyzes and makes good decisions based on solid information.
- A strong computer proficiency with a strong knowledge of PCs and software applications related to the work such as MS Office, Word, Excel, Access etc.
- Has the ability to adapt in a constantly changing, high paced, but super fun environment.
- Someone who understands and constantly pursues the principles of continuous improvement.
- Lives our Values and wants to join us on our journey to become one of the best Ice Cream Companies in Canada.
Conditions of Employment
- Must have a flexible schedule and be able to work evening, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff
We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.
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