Posted 6 months ago
Retail Store Manager - Orchard Park
@ Lindt & Sprungli (Canada), Inc.
Kelowna, British Columbia
Overview
Lindt & Sprungli (Canada) is hiring a Retail Store Manager for its new Orchard Park boutique to run daily store operations, drive sales and lead staff. The role is full-time with a $56K to $70K CAD hiring range plus a 15% performance bonus, and the posting states it uses AI tools to screen applicants.
Responsibilities:
- Manage daily operations of the Lindt retail boutique
- Recruit, hire and supervise retail sales associates
- Drive corporate sales and monitor store sales and labour daily
- Oversee inventory ordering, cash reconciliation and store administration
- Maintain merchandising presentation and product safety standards
Requirements summary:
- 2-5 years of retail management experience
- Excellent customer service and sales skills
- Strong oral and written communication
- Previous merchandising or presentation experience
- Post-secondary education preferred
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-04-26
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 2+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Education | College diploma (preferred) |
| Perks mentioned | Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Lindt & Sprungli (Canada), Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents. At Lindt Canada, we adopt a “what’s possible” business approach and focus our efforts in providing premium chocolate to consumers in Canada. Passion for our premium chocolate brand is the core value of our employees and consumers.
- LinkedIn followers
- 17,100
- People associated on LinkedIn
- 446
- Reported office locations
- 900-181 University Avenue, Toronto, Ontario M5H3M7, CA
- Business categories
- Consumer Goods
- E-Commerce
- Internet
- Other recorded names
- Lindt & Sprüngli (Canada), Inc
- Lindt & Sprüngli (Canada), Inc.
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Open jobs on Jobsy | 45 |
| View page |
We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our brand new Lindt store in the Orchard Park location. The ideal candidate must possess strong communication skills and a passion for sales and merchandising.
Key Responsibilities:
Management of the daily operations of Lindt Retail Boutique
Responsible for generating and driving corporate sales
Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
Recruitment, interviewing and hiring of Retail Sales Associates
Supervision of store employees to maximize customer service, sales and profit
Training of sales techniques and product knowledge
Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
Maintain store merchandising presentation to company standards
Maintain high standards for cleanliness and food/product safety
Cash handling, inventory ordering and related retail administrative duties
Qualifications:
Excellent customer service skills
Post secondary education preferred
Sales oriented, able to develop/build business
2-5 years of retail management experience
Good time management habits
Strong oral and written communication abilities
Previous experience in a merchandising or presentation capacity
A history of going above and beyond to provide exceptional customer service
A talent for sales and selling
A passion for chocolate!
Additional Criteria:
A history of going above and beyond to provide exceptional customer service
A talent for sales and selling
A passion for chocolate!
Rewards Package:
The standard hiring range for this role is $56-$70K CAD per annum with a 15% performance-based bonus. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills and experience.
We offer a competitive rewards package for our employees as well as a growth-oriented work environment. This includes not only the opportunity to sample our premium chocolate products but the following:
Health and Dental Plan
Retirement Savings Plan
Employee Assistance Program
Corporate Gym Discount Rates
Wellness Program
Chocolate!
We thank all those who have applied, however, only selected candidates will be contacted.
Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.
This position will involve the use of AI tools to help screen, assess, or select applicants. This posting is for an existing position.
Why Lindt Canada? Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization. We are recognized as a Great Place to Work so come and grow your career with us, it’s a pretty sweet deal. To learn more about our winning culture, visit https://careers.lindtcanada.ca and or follow us on LinkedIn
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.
#RETAIL #LI-LINDTCA #LI-AJ1
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