Robot Deployment Engineer

We're hiring a Robot Deployment Engineer to receive, configure, deploy and support our fleet of commercial service robots, from Gausium, AgiBot, Unitree, Keenon, and others.

Wrangling robots:

You'll get robots out of the crate and working for demos, pilots and long-term customer deployments.

Developing Our Systems:

When the fleet doesn't need you, you'll build our fleet management software. Under the direction of our Technical Director you will employ AI-assisted (agentic) coding practices using VS Code inside Dockerized dev containers with source control on GitHub.

This role suits someone who is equally comfortable with an Allen wrench, Wi-Fi access points, and pull requests.

What you'll do

Robot Deployment Operations (primary)

•⁠ ⁠Receive and inspect new robots on arrival: unbox, check for shipping damage, verify serial numbers and accessories, and log each unit into inventory.

•⁠ ⁠Commission robots: update firmware, register devices with vendor apps and cloud portals, calibrate sensors, and build or import site maps.

•⁠ ⁠Configure and deploy robots for demos, pilots and long-term customer sites, including routes, schedules, charging docks, elevator or door integrations, and safety zones.

•⁠ ⁠Troubleshoot hardware, software and connectivity faults on site and remotely; work with vendor support to resolve issues and arrange RMAs.

•⁠ ⁠Set up local networks for robots: wired and Wi-Fi, with a gateway, DHCP, static reservations and basic firewall rules.

•⁠ ⁠Perform preventive maintenance: batteries, brushes, filters, wheels, consumables and cleaning.

•⁠ ⁠Train customer staff on day-to-day operation and basic recovery.

•⁠ ⁠Write and maintain deployment checklists, site surveys and runbooks.

Fleet software development (when robot operations demand is low)

•⁠ ⁠Build and improve our fleet management software using agentic coding tools in VS Code.

•⁠ ⁠Work inside Dockerized development containers and keep dev environments reproducible.

•⁠ ⁠Use GitHub for branching, pull requests, and code review.

•⁠ ⁠Write integrations and scripts against vendor robot APIs and SDKs for monitoring, task dispatch and telemetry.

•⁠ ⁠Turn field experience into feature lists, bug reports and tooling that make the next deployment faster and more capable.

What you bring

•⁠ ⁠Diploma or degree in mechatronics, electronics, computer engineering or a related field, or equivalent experience.

•⁠ ⁠Demonstratable experience deploying, maintaining or troubleshooting robots, automation equipment or similar electromechanical systems.

•⁠ ⁠Comfort in communicating with and servicing commercial clients.

•⁠ ⁠⁠Exceptional delivery of professional, customer-facing demonstrations.

•⁠ ⁠⁠Ability to learn new platforms quickly from vendor documentation.

•⁠ ⁠Intermediate networking knowledge: IP addressing and subnets, DHCP, DNS, gateways and routing basics, Wi-Fi setup (SSIDs, bands, WPA2 / WPA3), and the ability to stand up a small wired and wireless network from scratch.

•⁠ ⁠Software development experience. Working with VS Code, Docker and dev containers, and Git / GitHub workflows (branches, pull requests, reviews).

•⁠ ⁠Strong competence using AI coding assistants or agents to write, debug and refactor code, with the judgment to review and test what they produce.

•⁠ ⁠Comfort on the Linux command line, including SSH, logs and basic scripting.

•⁠ ⁠Methodical troubleshooting habits and clear written documentation.

•⁠ ⁠A passion for making robots useful to humans.

Nice to have

•⁠ ⁠Direct experience with robots.

•⁠ ⁠Familiarity with ROS / ROS 2, SLAM and mapping, or robot navigation concepts.

•⁠ ⁠Python, TypeScript or Go experience.

•⁠ ⁠Exposure to MQTT, WebSockets or other robot and IoT protocols.

Working conditions

•⁠ ⁠Hybrid work environment: split between home, customer sites and office.

•⁠ ⁠Travel (mostly local) to customer sites for assessment, pilots and deployments.

•⁠ ⁠Able to properly lift and move up to 25 kg (55 lb) without assistance.

•⁠ ⁠Occasional early, evening or weekend work to deploy at customer sites outside their business hours.

•⁠ ⁠Valid driver's licence and access to reliable transportation preferred.