RQ09021 - Program Manager - Senior

Description

Deliverables: Provide program and project management and coordination expertise throughout the lifecycle of this complex set of initiatives affecting people, processes, and technology. This includes the planning, coordination, implementation, and migration of clients to new products and services including the Microsoft Teams Phone Service and Software-Defined Wide Area Networking and Broadband network services.

Key Responsibilities:

Lead the planning, coordination and implementation of technical service and solutions, large scale migrations (over 1,500 locations across the Province of Ontario) and product enhancements as determined by the intiative. This will include the introduction and transition from legacy network and voice services to new enhanced offerings. There will be heavy client engagement needed to migrate services with Ministry and Cluster clients.

SkillsExperience and Skill Set Requirements

Evaluation Breakdown

1. Service implementation, migration and transformation experience - 35%

Parameters:

• Candidate's service implementation, migration and transformation experience, especially as it relates to Ontario Government services.
• Proven knowledge telecommunications infrastructure, rationalization, design, and migration.
• Demonstrated experience with leading I& IT product/service migrations, including working knowledge of migration methodologies, vendor management, and interdependencies, particularly as they relate to Ontario Government telecommunications services.
• Ability to plan and execute enterprise/ large-scale voice, network and SD-WAN and broadband internet service migrations.

2. Expertise and experience with Enterprise Project Management 25%

Parameters:

• Description of the candidate's expertise and experience with Enterprise Project Management, especially in the context of Ontario Government telecommunications services.
• The candidates depth of experience leading complex Enterprise level projects related to technology implementations and transformations, and user migrations, especially as they pertain to Ontario Government telecommunications services.
• Demonstrated experience of PM methodologies, experience in creating project charters, integrated plan development, tracking issues/risks, managing and reporting project financials. Developing documents, plans, and presentations.
• Demonstrated ability to deliver projects within defined program timelines.

3. Communication skills - 10%

Parameters:

• Demonstrated experience working with key stakeholders and vendor partners (internal and external) and using communication skills to effectively negotiate and document any project and process-related status information, and obtain support from key stakeholders and clients on project-related deliverables.
• Political acuity, tact, and advising program leads on project risks and issues.

Must Haves:

• Candidate's service implementation, migration and transformation experience, especially as it relates to Ontario Government services.
• Ability to plan and execute enterprise/ large-scale voice, network and SD-WAN and broadband internet service migrations.
• The candidates depth of experience leading complex Enterprise level projects related to technology implementations and transformations, and user migrations, especially as they pertain to Ontario Government telecommunications services.

Nice to Have:

Prior experience with Gov't of Ontario Networks